Trusted Agent profile · Northamptonshire
Verified
★★★★★
1,198 reviews across 2 offices and 2 platforms
Richard James has two offices, in Irthlingborough and Wellingborough (Northamptonshire). Together they have 1,198 reviews on two platforms, rated 4.7 out of 5 overall.
Richard James's two offices, most reviewed first. Each has its own page.
Showing 1,127 reviews on Google only. Show every review
5/5
GoogleSolicitors (James & Andrew) plus the rest of the team (Nov 10 3pm) were genuinely accommodating & professionally friendly even i was just a walk-in visitor inquiring. I felt a family atmosphere to HELP and felt being valued...not just mere work to gain possible customers. The landlord (Tlenys) thru this estate agents was very considerate via her immediate call back. I wil definitely be their future customer soon and will surely recommend their services to the NHS.
5/5
GoogleGreat staff & experience.
5/5
GoogleRating only, no written review.
4/5
GoogleSo lovely and helpful. It is early days in our tenancy but we are really happy to be staying in one of their managed properties - Lily, especially, has gone above and beyond. The previous tenant had covid anxiety and they were really understanding of this and it's left us feeling very safe and secure. They don't have many properties but if you're interested in one of theirs I really do recommend - the whole process between being interested in a property and actually moving in was completely pain free!
5/5
GoogleManchester Durman Solicitors provide a fantastic quality service. An amazing company of professionals who are very good at communication and supporting their clients. I cannot say anymore about this company, their professionalism and best value service they provide to their clients, it is exceptional.
5/5
GoogleAmazing service - thank you so much! Manchester's were just fab with our recent flat purchase, in all it took an amazing 6 weeks from date of offer being accepted to being handed the keys. They really care about doing a good job and go out of their way to be helpful.
5/5
GoogleYou were all so attentive in all your dealings with us and as absent owners, unsure of the sale process in the UK, you navigated all the challenges that came with the house (incl. uncooperative tenants!) with professionalism, care and respect. Thank you so much
5/5
GoogleExplained the selling process well especially considering my lack of knowledge in selling a house. The whole team were fantastic, any queries I had would be understood and answered promptly every time. The valuation was the most realistic out of all the estate agents we contacted and fees too were competitive.
5/5
GoogleThe lady I spoke to was very Knowledgeable And helpful Unfortunately there were no properties Suitable For my needs at the moment but will definitely be back in touch
5/5
GoogleThey were always helpful, efficient courteous and excellent at chasing up information all along the chain and keeping me informed every step of the way. I would recommend them unreservedly
Thank you Carol for your lovely review, it means a lot. We are glad that you would recommend us.
5/5
GoogleA remarkably accurate evaluation of an odd, one-off house was followed by a high-level service up to completion day. They showed patience during our logistical delays and difficulties. We found the whole team to be very professional and nice to deal with and strongly recommend them.
Thank you Steve for that really honest and lovely review, we really appreciate it. We are glad that you would recommend us.
5/5
GoogleRating only, no written review.
Thank you for your 5 star review
5/5
GoogleRating only, no written review.
Thank you for your 5 star review
5/5
GoogleStaff are always helpful. Thank you so much Debbie, you kept me updated and always got back to me.
Thank you Dadi for your lovely review.
5/5
GoogleI had a great experience with Richard James Estate Agents for my first home purchase. Stacey from the Wellingborough office has been very professional and through the whole process has been very good at keeping me updated. I would highly recommend working with them.
Thank you for your five star review.
5/5
GoogleVery good estate agents Very professional service throughout and very knowledgeable of the market. …
Thank you for your five star review.
5/5
GoogleTop professional service, highly recommended. April was incredibly professional throughout the whole process. Her prompt …
Thank you for your five star review.
5/5
GoogleProfessional - clearly on the ball “Gained 12.5% more for the property than the agents I previously ditched had recommended. Thorough at first meeting at the property. Did the EPC promptly. Kept …
Thank you for your five star review.
5/5
GoogleThese Guys are all soooo very professional. They know how to look after nervous house sellers. Richard was particularly good at reading body language, knowing when I wasnt understanding something, was worried about some aspect of the move …
Thank you for your five star review.
5/5
GoogleRichard James provided excellent service from start to finish at a very fair price. They showed an excellent understanding of the market in terms of advising on price and potential buyers. We had an offer within a few days, indeed before …
Thank you for your five star review.
5/5
GoogleI would like to convey my utmost gratitude to you and ALL of your team who provided a service that can only be described as comprehensive excellence from every perspective. In particular, I was blown away by the exceptional professional …
Thank you for your five star review.
5/5
GoogleGreat agency It was great to work with them as they were really supportive. They helped get …
Thank you Pratap for that lovely review, it was a pleasure helping you and your daughter find her first house.
5/5
GoogleVery proactive and responsive team. Kept us up to date on all occurrences, called to check in periodically, provided relevant and useful advice. Everything was completed quickly and efficiently - great job all round.
Thank you for your five star review.
5/5
GoogleDon’t go anywhere else if you are selling your house! Photos and video were excellent. Communication with us was great. Richard was very informative and helpful. Hazel was very friendly and helpful. Danny was great in Richards absence. The whole team kept our spirits up when things didn’t go too well.
Thank you for your five star review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Richard James is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Richard James is among the RAN Awards 2025 winners.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2023, 2025.
RAN Awards by year, 2017 to 20232023 1 award RAN Awards 2023 winners
2019 1 award RAN Awards 2019 winners
2017 1 award RAN Awards 2017 winners
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
Richard James branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in three years, the group and its branches: 2023, 2025, 2026.
ESTAS awards by year, 2023 to 20252025 1 Best in Postcode ESTAS 2025 winners
2023 2 Best in Postcode across two branches ESTAS 2023 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Richard James and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Richard James and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Richard James a message.
Irthlingborough has the most, with 908 reviews rated 4.8 out of 5, followed by Wellingborough with 338.
The two Richard James offices, by town:
Yes. In The Trusted Agent 2026 awards, Wellingborough won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Silver for East Midlands Estate Agency of the Year and Bronze for Best Agent, Customer Service. The group and its branches have also won 16 other industry awards since 2017.
