Trusted Agent profile · Northamptonshire
Verified
★★★★★
1,198 reviews across 2 offices and 2 platforms
Richard James has two offices, in Irthlingborough and Wellingborough (Northamptonshire). Together they have 1,198 reviews on two platforms, rated 4.7 out of 5 overall.
Richard James's two offices, most reviewed first. Each has its own page.
Showing 1,127 reviews on Google only. Show every review
5/5
GoogleMy husband and I were delighted with service provided to us by Richard James. From the moment our house was valued by Richard, and throughout the entire sales process, everyone involved provided an exemplary service. Reliable, knowledgeable, and professional, we have not hesitated to recommend Richard James.
Thank you for your five star review.
5/5
GoogleOverall the team at Richard James kept us informed as to how our purchase was proceeding.. probably better than our solicitor
Thank you for your five star review.
5/5
GoogleWhat a fantastic Service. From the outset, Richard James kept us updated all the way through the process. The whole experience was outstanding
Thank you for your five star review.
5/5
GoogleYou were all so attentive in all your dealings with us and as absent owners, unsure of the sale process in the UK, you navigated all the challenges that came with the house (incl. uncooperative tenants!) with professionalism, care and respect. Thank you so much
Thank you for your five star review.
5/5
GoogleExplained the selling process well especially considering my lack of knowledge in selling a house. The whole team were fantastic, any queries I had would be understood and answered promptly every time. The valuation was the most realistic out of all the estate agents we contacted and fees too were competitive.
Thank you for your five star review.
5/5
GoogleRating only, no written review.
Thank you for your 5 star review
5/5
GoogleRating only, no written review.
Thank you for your 5 star review
5/5
GoogleRating only, no written review.
Thank you for your 5 star review
5/5
GoogleRating only, no written review.
Thank you for your 5 star review
5/5
GoogleRating only, no written review.
Thank you for your 5 star review
5/5
GoogleRating only, no written review.
Thank you for your 5 star review
5/5
GoogleGreat advice. Good communications. Solid price
Thank you for your five star review.
5/5
GoogleOverall a good process. Always called back when they said they would.
Thank you for your five star review.
5/5
Googlestaff were very willing to make the process quick and smooth
Thank you for your five star review.
4/5
GoogleWould recommend. Would like to mention all staff interacted with but especially April Marks.
Thank you for your review.
5/5
Google10/10 couldn't ask for more thank you so much Richard james and April Marks for your support through this purchase
Thank you for your five star review.
1/5
GoogleGood at buying a property because the boss is dedicated not the staff when it comes to Lettings… very poor service had to move somewhere else..
1/5
GoogleDo they transfer your deposit if you move to another one of their houses? no, They tell you that they will, but then change their minds and tell you that you will have to wait 4 to 5 weeks before you get your deposit back
Hi, we have no record of a tenancy in your name at all, which is a concern, please can you contact me directly so I can establish some facts. Richard Fowler - richard@richardjames.net We believe this to be a fake review.
5/5
GoogleVery professional agency from the very beginning. I am very happy with the amount of viewings arranged by the estate agents, and the speed at which they were organised.
Thank you for your five star review.
5/5
GoogleReally helpful staff, good communication and got back to me very quickly throughout the process of purchasing a property. Would definitely recommend.
Thank you for your five star review.
5/5
GoogleMe and my family is really happy and thankfully for buying and managed our first home from Richard James Wellingborough. The all staff is very helpful and many thanks to Chris wise. They always very attentive and happy to reply any time for the matter, if we have concerns.
Thank you for your five star review.
5/5
GoogleWe write to you to express our appreciation & gratitude for the excellent service received from Chris. Such a commitment to a great service is to be commended. We have been provided with excellent service and advise to the highest quality and we truly appreciated it. The service offered by Chris will be definitely recommended to all our friends and our family. Chris is more than accommodating to our needs and successfully managed our purchase smoothly. We simply wanted to acknowledge his exceptional efforts and to let you you and your company know that you have an outstanding person who is a huge asset to your organisation. This experience has really made us feel very special and we hope your company will take this opportunity to recognise him too. Thank you, Bharat.
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Richard James is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Richard James is among the RAN Awards 2025 winners.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2023, 2025.
RAN Awards by year, 2017 to 20232023 1 award RAN Awards 2023 winners
2019 1 award RAN Awards 2019 winners
2017 1 award RAN Awards 2017 winners
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
Richard James branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in three years, the group and its branches: 2023, 2025, 2026.
ESTAS awards by year, 2023 to 20252025 1 Best in Postcode ESTAS 2025 winners
2023 2 Best in Postcode across two branches ESTAS 2023 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Richard James and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Richard James and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Richard James a message.
Irthlingborough has the most, with 908 reviews rated 4.8 out of 5, followed by Wellingborough with 338.
The two Richard James offices, by town:
Yes. In The Trusted Agent 2026 awards, Wellingborough won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Silver for East Midlands Estate Agency of the Year and Bronze for Best Agent, Customer Service. The group and its branches have also won 16 other industry awards since 2017.
