4/5
GoogleStraightforward and easy process. Polite and professional staff. Would have no problem purchasing through them again
Agent replied · 23 October 2024
Thank you for your review
Trusted Agent profile · Northamptonshire
Verified
Richard James estate agents in Irthlingborough and Wellingborough
★★★★★
1,199 reviews across 2 offices and 2 platforms
Richard James has two offices, in Irthlingborough and Wellingborough (Northamptonshire). Together they have 1,199 reviews on two platforms, rated 4.7 out of 5 overall.
Our offices
Richard James's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 1,128 reviews on Google only. Show every review
Google5/5
GoogleI used Richard James to sell my home and they were brilliant. Sold it really quickly, kept me updated throughout the whole process, gave really good advice, and chased the whole chain from start to finish. I mostly dealt with Mike and …
Agent replied · 26 July 2024
Thank you Lois for your kind words, we really appreciate them and we are glad that you would recommend our company
5/5
GoogleRichard explained everything when he came round to do the valuation, came across very professional and was happy to answer the many questions which we had. Danny then took over and kept us informed on a regular basis throughout the process. …
Agent replied · 26 July 2024
Thank you Jason for your kind review, we really appreciate them. We are glad that you would recommend us to friends and family.
5/5
GoogleI have to say I am very thankful that I used Richard James for my house sale as the service they provided was amazing, I cannot say the same for the solicitors involved!! …
Agent replied · 26 July 2024
Thank you Jadene for your lovely review, we are glad that you are happy with the service we provided.
5/5
GoogleWe cannot thank Richard James enough for helping us to sell our home. Throughout the whole process, the whole team was helpful; knowledgeable; professional; and above all supportive. We would not hesitate to recommend anyone considering …
Agent replied · 26 July 2024
Thank you Gemma for your kind words, we really appreciate them. We aim to support all our clients through the whole transaction from start to finish.
5/5
GoogleRichard James (Irthlingborough) have been a fantastic Estate Agent for my first sale. They took me through the process from start to finish with professionalism and humour so I felt that I had a great support team behind me. When I needed …
Agent replied · 26 July 2024
Thank you Beth for your lovely review, we really appreciate the kind words.
5/5
GoogleNever felt under pressure at any time . Guided and available for open conversation. Always dealt with issue quickly and responded to my questions very swiftly with …
Agent replied · 26 July 2024
Thank you Jason for your kind words, we really appreciate them. We are here to answer any questions with honesty and as quickly as possible.
5/5
GoogleWe write to you to express our appreciation & gratitude for the excellent service received from Chris. …
Agent replied · 23 October 2024
Thank you for your five star review.
5/5
GoogleGreat team who went above and beyond to give us access ahead of completion and exchange which helped us a lot! …
Agent replied · 23 October 2024
Thank you for your five star review.
5/5
GoogleMe and my partner Jacob bought our first home with Richard James. First impressions gave us hope, as they were very much on the ball and keen to help us in any way they could. Me and my partner faced many challenges throughout the course of …
Agent replied · 23 October 2024
Thank you for your five star review.
5/5
GoogleFrom the second we spoke to someone from Richard James to collecting our keys, the entire Team were reliable and supportive. They couldn't have done more for us and they were there every step of the way that we needed them. I will be …
Agent replied · 23 October 2024
Thank you for your five star review.
5/5
GoogleThe team at Richard James were phenomenal from start to finish. We didn’t have a straight forward sale but April put in a lot of work to get things sorted and Chris went above and beyond to make sure we got it over the line in time. Our …
Agent replied · 23 October 2024
Thank you for your five star review.
5/5
GoogleInitial appointment was very good - confident but not pushy. Quick to get us on the market The video was excellent and stands out against other agents …
Agent replied · 23 October 2024
Thank you for your five star review.
5/5
GoogleExcellent from the start. I basically handed over a set of keys and they took it from there. Very good communication and also reassurance when my solicitor sent out confusing emails at the close of play on a Friday afternoon. It certainly helped that these agent were open for long hours, but also that I largely spoke with the same lady throughout the process. Very friendly and excellent service. I would definitely recommend. Thank you.
Agent replied · 23 October 2024
Thank you for your five star review.
4/5
GoogleGreat staff, very friendly and helpful
Agent replied · 6 September 2026
Thank you for leaving your review Richard.
5/5
GoogleProfessional service, very knowledgeable. I would definitely recommend
Agent replied · 6 September 2026
Max, thank you so much for the positive review!
5/5
GoogleSuper efficient and very helpful when arranging a viewing!
Agent replied · 6 September 2026
Jess, thank you for your kind words and 5* review.
5/5
GoogleGreat communication and efficient. Would recommend!
Agent replied · 6 September 2026
Ian, thank you for your 5* review and recommendation
5/5
GoogleProfessional service. Sophie was very good at keeping us up to date with viewings and offers and Louise and Christine from the sales progression team were excellent at mediating and again, keeping us updated and ensured that our sale went as smoothly as possible. Would recommend. Thank you.
Agent replied · 6 September 2026
Great review Lisa for all the team; thank you for taking the time to leave it!
5/5
GoogleI have to say I am very thankful that I used Richard James for my house sale as the service they provided was amazing, I cannot say the same for the solicitors involved!! Mike was great at the start, coming out quickly & valuing my house, being very informative & the great service he spoke about was very much provided by them. Great service, highly recommended Richard James! Thank you all
2/5
GoogleRating only, no written review.
Agent replied
Hi, please can you elaborate on your review as we do not have a record of dealing with you. We want to try to improve our service where possible. Thank you. We feel this is a fake review.
5/5
GoogleRating only, no written review.
Agent replied · 26 July 2024
Thank you for your 5 star review
1/5
GoogleNever heard back from them
Agent replied
We like to research when a customer is unhappy, we have no record of you contacting us, please can you explain how and when you contacted us so we can investigate? We trust this is fake review?
5/5
GoogleProfessional, caring and good value for money
Agent replied · 23 October 2024
Thank you for your five star review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Richard James is among the Trusted Agent Awards Night 2026 winners.
- SilverTrusted Agent Awards Night 2026: East Midlands Estate Agency of the Year
- BronzeTrusted Agent Awards Night 2026: Best Agent, Customer Service
Source: Trusted Agent Awards Night 2026 winners, as published.
RAN Awards
Richard James is among the RAN Awards 2025 winners.
- WinnerRAN Awards 2025: Best Agent in Region, Central
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2023, 2025.
RAN Awards by year, 2017 to 2023
2023 1 award RAN Awards 2023 winners
- WinnerRAN Awards 2023: Best Agent in Region, Central
2019 1 award RAN Awards 2019 winners
- WinnerRAN Awards 2019: Best Agent Regional Award, Central
2017 1 award RAN Awards 2017 winners
- WinnerRAN Awards 2017: Best Agent Regional Award, Central
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
ESTAS
Richard James branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in Postcode (1)ESTAS Best in Postcode 2026
ESTAS winners in three years, the group and its branches: 2023, 2025, 2026.
ESTAS awards by year, 2023 to 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in Postcode (1)ESTAS Best in Postcode 2025
2023 1 Bronze and 2 Best in Postcode across two branches ESTAS 2023 winners
- BronzeESTAS 2023: Sales, East Midlands (Leics, Northants, Rut)
- Best in Postcode (2)ESTAS Best in Postcode 2023
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
More industry awards: EA Masters and The British Property Awards
EA Masters
Richard James and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East Midlands
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East Midlands
2018 1 Gold EA Masters 2018 winners
- GoldEA Masters 2018: Best Estate Agent Guide 2019, Sales, Small (2 to 5 branches)
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Richard James and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 2025
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Want Richard James to help?
Send Richard James a message.
Questions about Richard James
Which Richard James office has the most reviews?
Irthlingborough has the most, with 909 reviews rated 4.7 out of 5, followed by Wellingborough with 338.
Where are the Richard James offices?
The two Richard James offices, by town:
- Irthlingborough: 28 High Street, Irthlingborough, Northamptonshire, NN9 5TN
- Wellingborough: 27 Sheep Street, Wellingborough, Northamptonshire, NN8 1BS
Has Richard James won any awards?
Yes. In The Trusted Agent 2026 awards, Wellingborough won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Silver for East Midlands Estate Agency of the Year and Bronze for Best Agent, Customer Service. The group and its branches have also won 17 other industry awards since 2017.
