5/5
GoogleI recently purchased a property with Oulsnam. I found the process to be straightforward and always had timely and concise information throughout the purchase process.
Trusted Agent profile · Northamptonshire
Verified
Richard James estate agents in Irthlingborough and Wellingborough
★★★★★
1,199 reviews across 2 offices and 2 platforms
Richard James has two offices, in Irthlingborough and Wellingborough (Northamptonshire). Together they have 1,199 reviews on two platforms, rated 4.7 out of 5 overall.
Our offices
Richard James's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 1,128 reviews on Google only. Show every review
Google5/5
GoogleOulsnam Barnt Green did an excellent job selling my mother's house in probate. An early offer fell through when the probate process took longer than we had hoped and Shelbi and her colleagues got straight back onto it and found another …
Agent replied · 6 June 2026
Thank you for your 5* review, I will pass on your feedback and thanks to the ladies in the office.
1/5
GoogleRating only, no written review.
4/5
GoogleExcellent support from Shelbi and team during a sale that was quite challenging!! Thank you !!!
Agent replied · 6 June 2026
Thank you for your feedback. We are delighted to hear you had a positive experience with our Barnt Green team.
5/5
GoogleRating only, no written review.
Agent replied · 3 June 2026
Thank you, Michelle. The Webbers Braunton team are thrilled you had a five-star experience and appreciate your support.
5/5
GoogleRating only, no written review.
Agent replied · 3 June 2026
Thank you, Rene, for your 5-star review. We’re delighted that our Webbers Braunton estate agents team could provide you with a professional and friendly service. Your recommendation means a lot to us!
5/5
GoogleI would congratulate the staff of Webber on their professionalism, attentiveness and importantly the fact that they constantly kept in touch with us.
Agent replied · 3 June 2026
Thank you, Roger. The Webbers Braunton team really appreciate your kind words and are delighted that their professionalism and communication made your experience so positive.
5/5
GoogleHighly recommended
Agent replied · 3 June 2026
Thank you, Angelina. The Webbers Braunton team greatly appreciate your recommendation and are delighted you had a positive experience with our service.
5/5
GoogleThank you all for support and advice
Agent replied · 3 June 2026
Thank you, Denise. The Webbers Braunton team are delighted their support and advice made a positive difference during your experience.
5/5
GoogleHave had a great experience so far and as landlords we are very happy with the service provided.
Agent replied · 3 June 2026
Thank you, Peter. The Webbers Braunton team are delighted to hear you’re happy with the service and appreciate your kind feedback.
5/5
GoogleAn excellent service on a sale that hit many snags over a long period of time. The team however did not lose focus and work hard for the eventual sale.
Agent replied · 3 June 2026
Thank you, Paul. The Webbers Braunton team really appreciate your kind words and are pleased their dedication and persistence helped achieve a successful sale despite the challenges.
5/5
GoogleLindsey and other team members were excellent in their response to any issue or concerns we may have. When showing around they were respectful of the property. Very honest and approachable in every way. A superb service
Agent replied · 3 June 2026
Thank you, Marie. The Webbers Braunton estate agents team are thrilled to hear your positive feedback. The team take pride in being approachable, honest, and respectful, ensuring every viewing and interaction is handled professionally. We’re delighted you found their service superb.
5/5
GoogleEveryone in the Braunton office was professional, polite, friendly - real people! The valuation was spot on and the viewings were booked efficiently. The brochure was professional and the photos and video were great. Although the sale became a very long, drawn out, stressful experience because of complications down the chain, I received updates every week without fail, and in between as soon as there was any news.
Agent replied · 3 June 2026
Thank you, Michelle. The Webbers Braunton team really appreciate your kind words. They’re pleased that their professionalism, regular updates, and attention to detail helped guide you through a challenging sale and made the process as smooth as possible.
5/5
GoogleOutstanding from start to finish, which in this case was a long time!! I am not an experienced house seller/buyer but the team guided me through the process with patience, professionalism, humour and efficiency. I really wouldn’t have survived this process without them! No matter who I spoke to they alert all happy and we’re able to help, which gave me great peace of mind. Thanks to the whole team especially Lindsay, Annie and Max.
Agent replied · 3 June 2026
Thank you, Jason, for your fantastic 5-star review. The Webbers Braunton estate agents team are delighted to have guided you through the buying and selling process, making it as smooth and stress-free as possible. We’re thrilled our friendly, professional, and efficient service gave you peace of mind every step of the way.
5/5
Google1st class service, nothing was too much trouble, highly recommended
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleExemplary in every way - from the initial valuation to the completion of the sale.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you Robert for your 5 Star review
5/5
GoogleRating only, no written review.
Agent replied · 26 July 2024
Thank you for your 5 star review
5/5
GoogleJust always had no problem with anything we've ever needed, will definitely use again.. Ollie Dawson was fantastic from start to finish..
Agent replied · 21 March 2024
Thank you Daniel for your kind words. We are glad we could help with everything you needed.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Richard James is among the Trusted Agent Awards Night 2026 winners.
- SilverTrusted Agent Awards Night 2026: East Midlands Estate Agency of the Year
- BronzeTrusted Agent Awards Night 2026: Best Agent, Customer Service
Source: Trusted Agent Awards Night 2026 winners, as published.
RAN Awards
Richard James is among the RAN Awards 2025 winners.
- WinnerRAN Awards 2025: Best Agent in Region, Central
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2023, 2025.
RAN Awards by year, 2017 to 2023
2023 1 award RAN Awards 2023 winners
- WinnerRAN Awards 2023: Best Agent in Region, Central
2019 1 award RAN Awards 2019 winners
- WinnerRAN Awards 2019: Best Agent Regional Award, Central
2017 1 award RAN Awards 2017 winners
- WinnerRAN Awards 2017: Best Agent Regional Award, Central
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
ESTAS
Richard James branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in Postcode (1)ESTAS Best in Postcode 2026
ESTAS winners in three years, the group and its branches: 2023, 2025, 2026.
ESTAS awards by year, 2023 to 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in Postcode (1)ESTAS Best in Postcode 2025
2023 1 Bronze and 2 Best in Postcode across two branches ESTAS 2023 winners
- BronzeESTAS 2023: Sales, East Midlands (Leics, Northants, Rut)
- Best in Postcode (2)ESTAS Best in Postcode 2023
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
More industry awards: EA Masters and The British Property Awards
EA Masters
Richard James and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East Midlands
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East Midlands
2018 1 Gold EA Masters 2018 winners
- GoldEA Masters 2018: Best Estate Agent Guide 2019, Sales, Small (2 to 5 branches)
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Richard James and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 2025
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Want Richard James to help?
Send Richard James a message.
Questions about Richard James
Which Richard James office has the most reviews?
Irthlingborough has the most, with 909 reviews rated 4.7 out of 5, followed by Wellingborough with 338.
Where are the Richard James offices?
The two Richard James offices, by town:
- Irthlingborough: 28 High Street, Irthlingborough, Northamptonshire, NN9 5TN
- Wellingborough: 27 Sheep Street, Wellingborough, Northamptonshire, NN8 1BS
Has Richard James won any awards?
Yes. In The Trusted Agent 2026 awards, Wellingborough won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Silver for East Midlands Estate Agency of the Year and Bronze for Best Agent, Customer Service. The group and its branches have also won 17 other industry awards since 2017.
