Trusted Agent profile · Northamptonshire
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★★★★★
1,199 reviews across 2 offices and 2 platforms
Richard James has two offices, in Irthlingborough and Wellingborough (Northamptonshire). Together they have 1,199 reviews on two platforms, rated 4.7 out of 5 overall.
Richard James's two offices, most reviewed first. Each has its own page.
Showing 1,128 reviews on Google only. Show every review
5/5
GoogleRichard James in irthlingborough have been fantastic. Particularly Mike and Ollie. They've handled the sale of my late father's property at diamond drive with the …
Thank you Nath for your kind words, we are pleased that you are happy with the service we are providing and we will continue to progress the sale with the utmost respect and integrity.
5/5
GoogleFrom the outset Mike was reassuring and very honest with us about the current state of the market. He prices the house to sell which it did within 2 weeks. Each week Rachael would call with an update and we were completed within 5 months. …
Thank you Rachael for your kind words, we really appreciate them. We like to keep our clients updated throughout the whole process as we are aware of how difficult and stressful the process can be.
5/5
GoogleBrilliant service from Mike and especially Ollie who was very helpful on the 2nd viewing of a property we bought on Addington Road, Irthlingborough. Overall, they kept us updated on any delays and all our questions were answered promptly. …
Thank you Fiona and Phil for your kind review, we really appreciate it
5/5
GoogleI cannot express enough how amazing our estate agent has been throughout the entire house buying process. From the moment we first contacted them to the day we received the keys to our dream home, their professionalism, expertise, and …
Thank you Havil for your kind words. We are pleased that we could be of help with your paperwork and we hope that you will be very happy in your new home.
5/5
GoogleWe have dealt with a few estate agents over the years and this is by far the best estate agent we have come across. Their prompt feedbacks on viewings and just in general their customer service to their clients, is like no other. A massive …
Thank you Maria for your kind words, we really appreciate them. It was a pleasure to work alongside you to sell your property.
5/5
GoogleThe service we received from Richard James Wellingborough was outstanding Right from the start of Chris doing the valuation until the day we moved out they were there on the telephone and nothing was too much trouble …
Thank you Phillip for your kind words, it was a pleasure working with you to sell your beautiful home. We are glad your are happy with the service provided and we look forward to working with alongside you again if the time comes.
4/5
GoogleProfessional agency. Did a good job, sold the house. Good job on the photos, and the video of the house (which not all agents do) is a plus and makes the house layout easier to understand. The staff were all fine and I found Christopher …
Thank you Jamie for your review, we really appreciate it.
5/5
GoogleThis is a very delayed review, apologies. Last year we sold and brought a property through Richard James. We previously had a sale and purchase fall through, which was extremely disappointing. This was with a different agent. I've got to …
Thank you for your kind words. We are really pleased that we could help so much and we are glad you are happy with the house and that you can put your own stamp on it. We hope you are happy in your new home.
5/5
GoogleFrom start to finish, we've had the best experience with Richard James. We were kept in the know regarding viewing, thorough feedback and sold our house within two weeks. …
Thank you Laura for your kind words, it was a pleasure working alongside you to sell your property and purchase your next. Communication is key in all our transactions. We hope you will be happy in your new home
5/5
GoogleProfessional, helpful and nothing is too big an ask. Highly recommended.
Thank you Cat for your kind words.
5/5
GoogleElizabeth has proven herself to be friendly, professional and knowledgeable over several viewings, and has been able to offer thoughtful and helpful suggestions on each occasion. Many thanks for your help and input.
Hi Louise, thanks for leaving us a review. It's great for us to read our clients feedback.
5/5
GoogleI am in the process of buying and selling with the Bebington team who I have found to be friendly, professional and very efficient. I have found it very helpful to be kept informed at all stages.
Hi Rachel, thank you very much for taking the time to leave us a review.
5/5
GoogleConstant communication with Sophie who was clear, helpful and friendly throughout. Great experience all round.
Hi Ceri, thanks for the feedback!
5/5
GoogleWe are enormously grateful to Max Rossiter at this office for pulling off a challenging sale! He was always in contact and kept us right up to date on progress throughout in a very professional manner.
5/5
GoogleRating only, no written review.
1/5
GoogleWould not recommend to anyone, they wasted our 8 months with millions of excuses.
Gonca, I'm very sorry you feel this way. We always strive to be the best company we can and always welcome all and any feedback. We would love to hear more from you if you're able to give us a call on 0151 645 7070 or drop us an email at max.rossiter@karltatler.com. Many thanks!
5/5
GoogleA really professional service provided by Ashleigh Ghader from the Bebington office. Polite, responsive, knowledgeable person who knows how to manage the business effectively with the best possible outcome for the customer
5/5
GoogleExcellent customer service and we were regularly kept up to date with all viewings booked in and feedback after the viewings, Lauren was great. I would highly recommend you to others
Hi Faye, thanks for taking the time to leave us a review!
5/5
GoogleRating only, no written review.
5/5
GoogleThese guys have helped with the sales of 2 properties for our family now. Honestly can't recommend them more. They've just done a probate sale for us, they've been respectful and kind the whole way through, and i couldn't be more grateful.
5/5
GoogleFantastic service support and communication from Michael during the sale of our property
5/5
GoogleJamie, Joe and the team did a great job of handling a tricky property sale. They kept me informed and advised throughout the process. I couldn’t have asked for better Thank you all very much for such a professional and effective service.
5/5
GoogleMASSIVE thanks to Joe! He is a true gentleman and man of the word. Literally made it sooo easy for us(first time buyers). Always in touch, always gets the job done. Never seen such a good agent in my life!
5/5
GoogleI cannot speak highly enough of the team in the Brentwood office. Right from the initial contact and valuation Michael was first class and kept me regularly updated with progress, even if there was nothing to report. Fantastic team and i would not hesitate to recommend if you are thinking of selling
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Richard James is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Richard James is among the RAN Awards 2025 winners.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2023, 2025.
RAN Awards by year, 2017 to 20232023 1 award RAN Awards 2023 winners
2019 1 award RAN Awards 2019 winners
2017 1 award RAN Awards 2017 winners
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
Richard James branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in three years, the group and its branches: 2023, 2025, 2026.
ESTAS awards by year, 2023 to 20252025 1 Best in Postcode ESTAS 2025 winners
2023 1 Bronze and 2 Best in Postcode across two branches ESTAS 2023 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Richard James and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Richard James and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Richard James a message.
Irthlingborough has the most, with 909 reviews rated 4.7 out of 5, followed by Wellingborough with 338.
The two Richard James offices, by town:
Yes. In The Trusted Agent 2026 awards, Wellingborough won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Silver for East Midlands Estate Agency of the Year and Bronze for Best Agent, Customer Service. The group and its branches have also won 17 other industry awards since 2017.
