Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleExcellent communication and updates throughout the process
Phil · 21 May 2025 · Richard James Irthlingborough
Agent replied · 21 May 2026
Thank you for your excellent five-star review. We’re so pleased to hear that our Webbers Minehead and Exmoor estate agents team kept you well updated throughout the process. Clear communication is at the heart of what we do, and it’s wonderful to know this made your experience a positive one.
We’d be delighted to help again with any property needs in Minehead, Exmoor and across West Somerset.
Best regards,
The Webbers Minehead & Exmoor Team, Trusted Estate Agents in Minehead and Exmoor
★★★★★ 5/5
GoogleRating only, no written review.
Martin · 21 May 2025 · Richard James Irthlingborough
Agent replied · 21 May 2026
Thank you so much for the 5⭐ review, Martin, we really appreciate you taking the time to rate Webbers Minehead & Exmoor.
As local estate and letting agents in Minehead, we’re committed to giving every client clear advice, regular updates and a friendly, professional service, whether you’re selling, buying, renting or letting in Minehead, Exmoor or the surrounding West Somerset villages. It’s great to know this has come across in your experience.
If you ever need any further property advice in the future, we’re always here to help.
Best wishes,
Kevin, Ginny and the Webbers Minehead & Exmoor team
★★★★★ 5/5
GoogleI always felt supported through the process of selling and negotiating even though it seemed to drag on forever. They work as a dream team.
Magdalena · 21 May 2025 · Richard James Irthlingborough
Agent replied · 21 May 2026
Thank you for your kind five-star review. We’re delighted to hear that our Webbers Minehead and Exmoor estate agents team were able to support you throughout your property sale, even during what turned out to be a lengthy process. Working together as a strong and reliable team is something we pride ourselves on, and it’s wonderful to know this made a real difference for you.
We’d be very happy to help again with any future property needs in Minehead, Exmoor and across West Somerset.
Best regards,
The Webbers Minehead & Exmoor Team, Trusted Estate Agents in Minehead and Exmoor
★★★★★ 5/5
GoogleIt was nice and smooth transactions.agents are nice and friendly, responds quickly to your queries. Guide you from all the documents needed to be submited up to keys collection. It was a great experienced coming from the first timer renting a flat.
Margie · 21 May 2025 · Richard James Irthlingborough
Agent replied · 21 May 2026
Thank you for your lovely five-star review. We’re so pleased to hear that our Webbers Minehead and Exmoor estate agents team made the rental process smooth and straightforward. Friendly guidance, quick responses and support with documents right through to key collection are exactly what we aim to provide, and it’s fantastic to know this was so helpful for you as a first-time renter.
We hope you’re very happy in your new flat and we’d be delighted to assist again in the future with any property needs in Minehead, Exmoor and across West Somerset.
Best regards,
The Webbers Minehead & Exmoor Team, Trusted Estate Agents in Minehead and Exmoor
★★★★★ 4/5
GoogleWe have found Richard James to be very helpful and very professional.
Mick · 15 May 2025 · Richard James Irthlingborough
Agent replied · 24 August 2024
Thank you Mick for your lovely review.
★★★★★ 5/5
GoogleFirst class service whether a buyer or a seller and I have been both
Clive · 15 May 2025 · Richard James Irthlingborough
Agent replied · 26 July 2024
Thank you Clive for your kind review
★★★★★ 5/5
GoogleVery nice people good contact all the way thank you all so much
Andrew · 15 May 2025 · Richard James Irthlingborough
Agent replied · 20 June 2024
Thank you Andrew for your kind review
★★★★★ 5/5
GoogleGreat agents, proactive and informative. Maintained clear and consistent communication throughout, ensuring the process was smooth and efficient. Many thanks.
Gareth · 15 May 2025 · Richard James Irthlingborough
Agent replied · 15 May 2026
Thank you Gareth for your kind review, we really appreciate the review. It was a pleasure to work alongside you
★★★★★ 5/5
GoogleExcellent professional service. Thanks to Mike and Ollie!
Alexis · 15 May 2025 · Richard James Irthlingborough
Agent replied · 15 May 2026
Thank you Alexia for your kind words, we really appreciate them.
★★★★★ 5/5
GoogleProfessional, helpful and nothing is too big an ask. Highly recommended.
Cat · 15 May 2025 · Richard James Irthlingborough
Agent replied · 15 May 2026
Thank you Cat for your kind words.
★★★★★ 5/5
GoogleI can honestly say from start to finish Richard James’ were amazing. On the ball and making sure weekly we knew what was happening. Rachel had great knowledge and would liaise between myself and solicitors regularly.
Great service and would highly recommend 5 stars from me *****
Tracey · 15 May 2025 · Richard James Irthlingborough
Agent replied · 15 May 2026
Thank you Tracey for your lovely review, we really appreciate it and I will pass on your comments to Rachael. Its lovely to hear that you would recommend us and we hope you are happy in your new home.
★★★★★ 5/5
GoogleHighly recommended. We had a some what difficult sale and feel it would have taken even longer had it not been for Mike and his team. We really are grateful and wouldn’t hesitate to use Richard James again. Thank you
Andrew · 15 May 2025 · Richard James Irthlingborough
Agent replied · 23 December 2024
Thank you Andrew for your kind review, we really appreciate it. We like to make the sale of a house as smooth as possible and we are glad you are happy with our service.
★★★★★ 5/5
GoogleRating only, no written review.
Edward · 15 May 2025 · Richard James Irthlingborough
Agent replied · 8 December 2024
Thank you Edward for your 5 star review
★★★★★ 5/5
GoogleGood service and customer representation throughout.
Matt · 15 May 2025 · Richard James Irthlingborough
Agent replied · 8 December 2024
Thank you Matt for your kind review, we really appreciate it.
★★★★★ 5/5
GoogleFirst class estate agent! Could not recommend them highly enough. Fantastic experience from the very first meeting with Mike through to completion. Ollie and Rachel were informative and communicative throughout the whole process. Do not use anybody else to sell your home.
Kelly · 15 May 2025 · Richard James Irthlingborough
Agent replied · 8 December 2024
Thank you Kelly for you kind review, we really appreciate it. We are glad you are happy with our service.
★★★★★ 5/5
GoogleSold my house with Mike and Ollie, they were really honest with the market situation and gave me loads a good advice. Rachael and Kim also kept me updated with viewings and regular calls once the sale process was happening. First class experience, highly recommended.
Mark · 15 May 2025 · Richard James Irthlingborough
Agent replied · 8 December 2024
Thank you Mark for your kind review, the team really appreciate it. We are glad that you would recommend us.
★★★★★ 5/5
GoogleWe sold and purchased our new property through the Irthlingborough office.
Mike, Rachael and Ollie were great throughout the whole process. Excellent communication and very professional. We would highly recommend their services and wouldn’t hesitate to use them again in the future.
Antonio · 15 May 2025 · Richard James Irthlingborough
Agent replied · 10 November 2024
Thank you Antonio for your kind review, we really appreciate it. We hope you are happy in your new home.
★★★★★ 5/5
GooglePurchased a house with Richard James estate agents . Communication clear and fast . Very helpful my only wish was that I had made the choice to sell with them
Dan · 15 May 2025 · Richard James Irthlingborough
Agent replied · 10 November 2024
Thank you Dan for your kind words, we really appreciate it. We hope you are happy in your new home.
★★★★★ 5/5
GoogleThe whole team were really helpful, friendly and professional.
Mike · 15 May 2025 · Richard James Irthlingborough
Agent replied · 24 October 2024
Thank you Mike for your kind review, we really appreciate it.
★★★★★ 5/5
GoogleThe Richard James office in Irthlingborough made selling my property easy( it's a shame i can't say the same for my solicitor)
Lots of contacts from whoever had the information to pass on to me rather than one person doing all the communication
Tony · 15 May 2025 · Richard James Irthlingborough
Agent replied · 24 October 2024
Thank you Tony for your kind words, we really appreciate them. We are pleased that you are happy with our communication methods.
★★★★★ 5/5
GoogleVery helpful friendly staff, they go above expectations to get your sale/purchase completed as quickly as possible
Rebecca · 15 May 2025 · Richard James Irthlingborough
Agent replied · 24 October 2024
Thank you Rebecca for your kind review, we really appreciate it.
★★★★★ 5/5
GoogleI highly recommend Richard James to anyone looking for an estate agent. From start to finish they were extremely helpful, the communication was great & they made the process easy. I was selling my Mum's property from a fair distance away & that was no barrier for them. I would happily use them again if I was in the local area!
Emma · 15 May 2025 · Richard James Irthlingborough
Agent replied · 24 October 2024
Thank you Emma for your kind review. Distance is no problem at all and we are really please that you are happy with our service.
★★★★★ 5/5
GoogleI have used this company many times before and find them the best in the local area, highly professional and committed to their customers.
I have also recommended them many times to friends and people in general.
Kevin · 15 May 2025 · Richard James Irthlingborough
Agent replied · 26 July 2024
Thank you Kevin for your kind words and we are really happy that you have recommended us to friends.
★★★★★ 1/5
GoogleMade enquiry to Irthlingborourgh office about a property for my son and got awful attitude from arrogant sales negotiator who ended the conversation just putting the phone down. Will be selling our own property in a few months time and because of this woman's attitude certainly won't be using this agent.
Carole · 15 May 2025 · Richard James Irthlingborough
Agent replied · 15 May 2026
Sorry to hear of your experience, we strive to maintain high standards so I will therefore listen to the telephone conversation and update you further.
It appears your son had a viewing booked which the owner postponed as he decided to carry out some redecoration works but was willing to re-schedule in a few days’ time; your son was informed of this.
Having now listened to your call to our office, you questioned why this was not stated on our website and you were informed that viewings can re-commence from Tuesday onwards and to our knowledge the vendor was not going to alter the asking price.
We try to ensure all our customers receive accurate information in a polite manner, however occasionally this may not always be expressed in such a way. We apologise if you feel this was not the case but can confirm the sales negotiator did not put the phone down on you without saying goodbye.
We are more than happy to re-arrange the appointment for your son.
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