Trusted Agent profile · Northamptonshire
Verified
★★★★★
1,199 reviews across 2 offices and 2 platforms
Richard James has two offices, in Irthlingborough and Wellingborough (Northamptonshire). Together they have 1,199 reviews on two platforms, rated 4.7 out of 5 overall.
Richard James's two offices, most reviewed first. Each has its own page.
Showing 1,128 reviews on Google only. Show every review
5/5
GoogleGreat service with the sales. Billy was very professional and helpful. Great communication, they managed to find the right buyer and followed up the process closely , resulting in a seamless sale process. Highly recommend
Good Afternoon, We're delighted to hear that Billy was professional and helpful, and happy that your sale went smoothly and efficiently . We really appreciate you recommending our team to others. All the best, Balgores
5/5
GoogleAlways helpful, Always willing to offer a solution (especially Joe) would highly recommend in your property journey, nothing was ever too much.
Hi, Thank you for your glowing feedback following your recent experience with Joe and the team. We'll be sure to pass your feedback on to them. We really appreciate you recommending us. Kind Regards, Balgores Property Group
5/5
GoogleMichael and the team supported us recently when buying our first house. They were really excellent. Patient with all our queries and always going the extra mile for us. Thank you guys for helping us settle in our new home!
Good morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Michael and the team. A huge congratulations on completing your first home purchase. Many thanks, Balgores Property Group
5/5
GoogleA huge thank you to Michael and the rest of the team. Even in a chain we’ve exchanged very quickly, all down to Michael chasing everyone up and keeping on top of it all. Thanks Michael!
Good afternoon, We’re delighted to hear about your positive experience with Michael and the team at our Brentwood branch. Rest assured, we will pass on your kind feedback to them. Thank you for taking the time to share your thoughts! Best regards, Balgores Brentwood
5/5
GoogleI just want to say a big thank you to the team at balgores in Brentwood, Jamie in particular for supporting the sale of a home. They were always professional and guaranteed me a smooth sale and thats exactly what they delivered. I will definitely work with them again and recommend to anyone that needs it. 5***** service ✨️ Thank you 😊
Good afternoon, Thank you for your 5* review. We love hearing positive feedback from our clients and we will pass your kind words along to Jamie and the rest of the team. We really appreciate you taking the time to provide us with feedback. Thanks again, Balgores Property Group
5/5
GoogleI couldn’t have asked for a better experience of selling my house than with Mike, Ollie and Rachel. They were nothing but courteous, friendly, helpful and supportive throughout. My heartfelt thanks to them all.
Thank you for your lovely review, we are so pleased you were happy with the service, thanks again Joyce, kindest regards Mike.
5/5
GoogleHave always used Richard James for both buying and selling. Mike, who has worked there for many years, is second to none when it comes to Estate Agents. We recently sold my Mums property, where Mike and Ollie kept us informed of everything we needed to know.
Thank you for your kind review, Mike and Ollie will be pleased you were satisfied with the service, all at Richard James wish you well for the future. Thank you again.
5/5
GoogleRating only, no written review.
Thank you Sati for your Five star review, the team really appreciate it.
5/5
GoogleExcellent service, great communication and friendly staff. Make things easy to understand and felt safe in their trusty hands. Would use again and would recommend.
Thank you Liam for such a lovely review. It was a pleasure that you trusted us to sell your home. We wish you well in the future.
5/5
GoogleRating only, no written review.
Thank you, John, for your 5-star review of Webbers Estate Agents in South Molton. We really appreciate your support and are so pleased to know you had a positive experience with our team. Best wishes, Lauren and The Webbers South Molton Team
5/5
GoogleI cannot thank Lauren and the team enough. This is the only house I have sold and they talked me through the whole process every step of the way. Nothing was ever too much trouble and everyone at the office was always polite, efficient and relatable. Thank you for all your hard work, it is much appreciated!
Thank you, Olivia, for your kind 5-star review of Webbers Estate Agents in South Molton. We are delighted to know that, as you sold your first home, Lauren and the team were able to guide you step by step and make the process as smooth and reassuring as possible. Your comments about our professionalism, efficiency and approachable service mean a great deal to us, and we are so pleased we could support you throughout. Best wishes, Lauren and The Webbers South Molton Team
5/5
GoogleGeorge was very helpful!
Dear Milad, Thank you for leaving us a 5* review! … More
5/5
GoogleGeorge Simpson was extremely professional and demonstrated a deep understanding of the market. He went out of his way to help and was refreshingly honest throughout the process. I highly recommend George Simpson.
Dear N S, Thank you for leaving us a 5* review. We are delighted to hear that George from … More
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you Marlo for your five star review
5/5
GoogleI want to say thank you to all staff @ Middleton Raydon & Dutton state agent for their friendly,supportive behaviour. and I want say special thank you to my case handler Elizabeth Powell, she is so professional and give support from start to end for moving smoothly. I highly recommend to try R&D state agent.
Thanks for the review Natnael, enjoy your new home😊 …
5/5
GoogleRichard James handled the purchase of our property with expertise and professionalism if we had problems they sorted them immediately and even after we completed on the property they were only happy to assist with any problems
Thank you so much for your kind review, we are pleased you were happy with the service. We wish you well for the future.
4/5
GoogleRichard James went above and beyond to help with our purchase
Thank you for your kind words, we are really pleased you were happy with the service. We wish you well in your new home.
5/5
GoogleRating only, no written review.
Thank you for leaving our Hornchurch branch 5 stars.
5/5
GoogleRating only, no written review.
Thank you so much for leaving our Hornchurch office 5 stars.
5/5
GoogleRating only, no written review.
Thank you for leaving us 5 stars.
1/5
GoogleRating only, no written review.
We have reported this review to Google as being potentially fictitious and malicious and submitted by a competing estate agent. We are not aware of the writer and have no record of dealing with them. If this is not the case, would the writer please make contact with Hilbery Chaplin to identify themselves and advise us of their complaint which if not fictitious will be investigated thoroughly.
5/5
GoogleI cannot express how grateful I am for Kelly at the Hornchurch branch. She was constantly on the ball with any question I asked and went above and beyond to help me. My purchase would not have gone ahead without all her hard work - thank you
Hi Laura We appreciate you taking the time to share your positive experience! The team at Hornchurch really appreciate it. Kind Regards
5/5
GoogleI cannot praise these guys enough. To say we had a very difficult buyer is an understatement, but Kelly and Kelly truly did go above and beyond to complete the sale of our house. Kelly Workman really did give what felt like a personal service to us at the most stressful time ever. She was totally invested in achieving our goal and we can’t thank her and the team enough. Absolute legends who were so professional and informative throughout, thankyou so so much x
Thank you so much for taking the time to leave your 5 star feedback for our Hornchurch team, especially Kelly and Kellie, it really is appreciated. We are so pleased that you are happy with the service we provided.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Richard James is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Richard James is among the RAN Awards 2025 winners.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2023, 2025.
RAN Awards by year, 2017 to 20232023 1 award RAN Awards 2023 winners
2019 1 award RAN Awards 2019 winners
2017 1 award RAN Awards 2017 winners
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
Richard James branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in three years, the group and its branches: 2023, 2025, 2026.
ESTAS awards by year, 2023 to 20252025 1 Best in Postcode ESTAS 2025 winners
2023 1 Bronze and 2 Best in Postcode across two branches ESTAS 2023 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Richard James and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Richard James and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Richard James a message.
Irthlingborough has the most, with 909 reviews rated 4.7 out of 5, followed by Wellingborough with 338.
The two Richard James offices, by town:
Yes. In The Trusted Agent 2026 awards, Wellingborough won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Silver for East Midlands Estate Agency of the Year and Bronze for Best Agent, Customer Service. The group and its branches have also won 17 other industry awards since 2017.
