5/5
GoogleMike and Oli were both excellent in all aspects of my purchase thank you
Agent replied · 22 April 2026
Thank you Oliver for your kind words, it was a pleasure to help you find your new home. We wish you all the happiness in your new home.
Trusted Agent profile · Northamptonshire
Verified
Richard James estate agents in Irthlingborough and Wellingborough
★★★★★
1,199 reviews across 2 offices and 2 platforms
Richard James has two offices, in Irthlingborough and Wellingborough (Northamptonshire). Together they have 1,199 reviews on two platforms, rated 4.7 out of 5 overall.
Our offices
Richard James's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 1,128 reviews on Google only. Show every review
Google5/5
GoogleAlways accessible, returning calls , chasing solicitors, getting the job done.
Agent replied · 22 April 2026
Thank you Sally for your kind review, we really appreciate you taking the time to leave such lovely words.
5/5
GoogleRating only, no written review.
Agent replied · 21 May 2026
Thank you, Jennifer, for leaving a 5-star rating. We’re delighted to know you had a positive experience with our team at Webbers Estate Agents Minehead & Exmoor. Providing friendly, professional service and expert local guidance is always our priority, and your support is greatly appreciated., The Webbers Minehead & Exmoor Team
5/5
GoogleFirstly i just wanna say lovely properties but Tom he is the guy presentation all around top guy he is very friendly my type of guy knows what he is talking about overall he needs to be a the top when it comes to selling houses because he …
5/5
GoogleIan and the team have been amazing from start to finish very professional and efficient. Kept us informed and updated . Thank-you
5/5
GoogleHighly recommended agency. We purchased a house in two months. Very fast communication.Big thanks to Ian Hartley.
5/5
GoogleWe recently bought a house and Elizabeth was fantastic throughout the whole process. She was always swift to respond to any questions we had, incredibly reassuring, and genuinely lovely to deal with. I’d highly recommend working with her, thank you so much for all your help!
Agent replied · 13 June 2026
Thanks Sara, glad to hear Elizabeth and the team could help😊 …
5/5
GoogleWe recently bought a new house in Middleton ,Elizabeth was amazing staff and provide a good support throughout the process .She was responding all the queries very quickly without any delay .Thank you so much .I highly recommend .
Agent replied · 13 June 2026
Thanks Anish, wishing you the best!😊 …
5/5
GoogleSpecial shout out to Lisa and Elizabeth who handled the sales process fantastically. Very responsive, extremely helpful and would definitely recommend them in the future. Thank you!
Agent replied · 13 June 2026
Thanks Mitchell, glad Lisa, Elizabeth and rest of the team could help!😎 …
5/5
GoogleGreat experience buying a property. We were in Elizabeth Powell's hands throughout and she was so on it throughout our journey it was really reassuring that we could rely on her while we completed the process!
Agent replied · 13 June 2026
Thanks Matthew!
5/5
GoogleThey handled the sale of our property very well. Our onwards purchase through another agent was problematic, but Ollie at Richard James was very good at liaising with all solicitors and other estate agents and feeding back information. Would be more than happy to use again.
Agent replied · 22 April 2026
Thank you Keith for your kind words, it was a pleasure to help you sell your home. We wish you all the best in your new home and we look forward to helping you again if the time arises.
1/5
GoogleAwful experience. Very inconsiderate! Would not recommend as certainly not people oriented
Agent replied · 10 July 2026
Dear Mr. McCann As we’ve been in business for over 130 years we take all complaints very seriously. Unfortunately we can find no record of your name on our systems but would very much like to know what this matter relates to. At present, we are concerned that you have submitted a complaint regarding the wrong company but would never assume this. Please contact us to enable us to put things right or for you to advise you mistakenly reviewed Hilbery Chaplin in error.
5/5
GoogleFrom the first visit to put the property on the market right through to completion the service from Neil, Kellie and Kellie has been excellent. I would definitely recommend their services
Agent replied · 10 July 2026
Hi Julie Thank you for your kinds words for the team in our Hornchurch branch, it is really appreciated.
5/5
GoogleHelpful, informative and responsive throughout the process. Kellie H was particularly helpful in keeping us updated and answering questions.
Agent replied · 10 July 2026
Thank you so much for your kind feedback for our Hornchurch team, especially Kellie H. Your feedback is very much appreciated.
5/5
GoogleWhat can I say……Amazing, excellent and fantastic service from Chris and Co at Richard James once again. I have always used Richard James as they always deliver a professional and friendly service. Thank you so much and see you in a few years!!
Agent replied · 13 May 2026
We really appreciate your feedback, it’s great that to have returning customers and Chris is always happy to offer frank honest advice and service. Thank you again.
5/5
GoogleWhere do I start... Brilliant, Excellent, Superb, Friendly, Professional, Courteous and Efficient. Just a few adjectives to describe the service provided by Shelbi, Karen and the Team at Oulsnams. A pleasure to deal with and cannot recommend them enough. As someone who operates in the real estate world, these guys put many other firms to shame. If I had another property to sell, I would not hesitate to use them again.
Agent replied · 6 June 2026
Thank you for your lovely 5* review Will. We appreciate your recommendation.
5/5
GoogleRating only, no written review.
Agent replied · 4 June 2026
Thank you so much for the 5-star rating! 🌟 We're thrilled to know you had a great experience with us. Your support means the world to us, and we're here whenever you need us. If there's anything specific you loved or any way we can assist you further, please feel free to let us know. Looking forward to seeing you again soon! …
5/5
GoogleGreat lettings agency, always eager to help and fast replies from our friendly property manager Teddy!
Agent replied · 3 June 2026
Thanks Mollie, glad to help!!😎 …
5/5
GoogleThe DDM Team and Mollie in particular has been amazing throughout the whole process! She has always answered any questions we had and chased enquiries when needed. Thank you again for all your help in buying our forever home, we very much appreciate everything you have done!
Agent replied · 31 July 2026
Thank you so much for your lovely review! We’re thrilled to hear that Mollie and the DDM team were able to support you so … More
5/5
GoogleWe would definitely recommend DDM, particularly Mollie her dedication to making sure we were kept updated throughout the process. They have all gone above and beyond making the selling of our house easier.
Agent replied · 31 July 2026
Thank you so much for your kind review! We’re delighted to hear that you had such a positive experience with the team, … More
4/5
GoogleThis estate agent are ok, they do their best to sell your property, which happened relatively well, the convincing they recommend didn’t look good on reviews, buy used them, asked some ridiculous questions, trying to say the main road through the village was private for one 😂, but the estate agents themselves are good and easy to work with
Agent replied · 30 May 2026
Thank you David for your review and your kind words about our team, much appreciated. We will take onboard your thoughts regarding the conveyancing and feed this back. All the best for the future.
5/5
GoogleFriendly and efficient staff. Accompanied viewings, so much easier for the seller.
Agent replied · 30 May 2026
Thank you Leila for your 5 star review and your kind words about our team.
5/5
GoogleThe service was perfect. The whole team was pivotal in helping us secure this property. Forever grateful.
5/5
GoogleWhat an experience. From initial consultation to provide a quote for services from Alex White, to the photography making our house look amazing, and then Willow Kane's support throughout the sales process has made this unbelievably easy. Thank you.
Agent replied · 26 June 2026
Thank you Louise for your wonderful review. We're so pleased to hear the team were able to ensure your property journey was as seamless and stress-free as possible, we will pass on your kind words to the team. Wishing you all the best, the Ashtons team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Richard James is among the Trusted Agent Awards Night 2026 winners.
- SilverTrusted Agent Awards Night 2026: East Midlands Estate Agency of the Year
- BronzeTrusted Agent Awards Night 2026: Best Agent, Customer Service
Source: Trusted Agent Awards Night 2026 winners, as published.
RAN Awards
Richard James is among the RAN Awards 2025 winners.
- WinnerRAN Awards 2025: Best Agent in Region, Central
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2023, 2025.
RAN Awards by year, 2017 to 2023
2023 1 award RAN Awards 2023 winners
- WinnerRAN Awards 2023: Best Agent in Region, Central
2019 1 award RAN Awards 2019 winners
- WinnerRAN Awards 2019: Best Agent Regional Award, Central
2017 1 award RAN Awards 2017 winners
- WinnerRAN Awards 2017: Best Agent Regional Award, Central
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
ESTAS
Richard James branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in Postcode (1)ESTAS Best in Postcode 2026
ESTAS winners in three years, the group and its branches: 2023, 2025, 2026.
ESTAS awards by year, 2023 to 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in Postcode (1)ESTAS Best in Postcode 2025
2023 1 Bronze and 2 Best in Postcode across two branches ESTAS 2023 winners
- BronzeESTAS 2023: Sales, East Midlands (Leics, Northants, Rut)
- Best in Postcode (2)ESTAS Best in Postcode 2023
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
More industry awards: EA Masters and The British Property Awards
EA Masters
Richard James and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East Midlands
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East Midlands
2018 1 Gold EA Masters 2018 winners
- GoldEA Masters 2018: Best Estate Agent Guide 2019, Sales, Small (2 to 5 branches)
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Richard James and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 2025
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Want Richard James to help?
Send Richard James a message.
Questions about Richard James
Which Richard James office has the most reviews?
Irthlingborough has the most, with 909 reviews rated 4.7 out of 5, followed by Wellingborough with 338.
Where are the Richard James offices?
The two Richard James offices, by town:
- Irthlingborough: 28 High Street, Irthlingborough, Northamptonshire, NN9 5TN
- Wellingborough: 27 Sheep Street, Wellingborough, Northamptonshire, NN8 1BS
Has Richard James won any awards?
Yes. In The Trusted Agent 2026 awards, Wellingborough won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Silver for East Midlands Estate Agency of the Year and Bronze for Best Agent, Customer Service. The group and its branches have also won 17 other industry awards since 2017.
