5/5
Highly recommended agency. We purchased a house in two months. Very fast communication.Big thanks to Ian Hartley.

Trusted Agent profile · Northamptonshire
Verified
★★★★★
1,195 reviews across 2 offices and 2 platforms
Richard James has two offices, in Irthlingborough and Wellingborough (Northamptonshire). Together they have 1,195 reviews on two platforms, rated 4.7 out of 5 overall.
1,129
Reviews on Google
All 2 offices
66
Reviews on Facebook
Business-wide
Richard James's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Highly recommended agency. We purchased a house in two months. Very fast communication.Big thanks to Ian Hartley.
5/5
We recently bought a house and Elizabeth was fantastic throughout the whole process. She was always swift to respond to any questions we had, incredibly reassuring, and genuinely lovely to deal with. I’d highly recommend working with her, thank you so much for all your help!
Thanks Sara, glad to hear Elizabeth and the team could help😊 …
5/5
We recently bought a new house in Middleton ,Elizabeth was amazing staff and provide a good support throughout the process .She was responding all the queries very quickly without any delay .Thank you so much .I highly recommend .
Thanks Anish, wishing you the best!😊 …
5/5
Special shout out to Lisa and Elizabeth who handled the sales process fantastically. Very responsive, extremely helpful and would definitely recommend them in the future. Thank you!
Thanks Mitchell, glad Lisa, Elizabeth and rest of the team could help!😎 …
5/5
Great experience buying a property. We were in Elizabeth Powell's hands throughout and she was so on it throughout our journey it was really reassuring that we could rely on her while we completed the process!
Thanks Matthew!
5/5
They handled the sale of our property very well. Our onwards purchase through another agent was problematic, but Ollie at Richard James was very good at liaising with all solicitors and other estate agents and feeding back information. Would be more than happy to use again.
Thank you Keith for your kind words, it was a pleasure to help you sell your home. We wish you all the best in your new home and we look forward to helping you again if the time arises.
1/5
Awful experience. Very inconsiderate! Would not recommend as certainly not people oriented
Dear Mr. McCann As we’ve been in business for over 130 years we take all complaints very seriously. Unfortunately we can find no record of your name on our systems but would very much like to know what this matter relates to. At present, we are concerned that you have submitted a complaint regarding the wrong company but would never assume this. Please contact us to enable us to put things right or for you to advise you mistakenly reviewed Hilbery Chaplin in error.
5/5
From the first visit to put the property on the market right through to completion the service from Neil, Kellie and Kellie has been excellent. I would definitely recommend their services
Hi Julie Thank you for your kinds words for the team in our Hornchurch branch, it is really appreciated.
5/5
Helpful, informative and responsive throughout the process. Kellie H was particularly helpful in keeping us updated and answering questions.
Thank you so much for your kind feedback for our Hornchurch team, especially Kellie H. Your feedback is very much appreciated.
5/5
What can I say……Amazing, excellent and fantastic service from Chris and Co at Richard James once again. I have always used Richard James as they always deliver a professional and friendly service. Thank you so much and see you in a few years!!
We really appreciate your feedback, it’s great that to have returning customers and Chris is always happy to offer frank honest advice and service. Thank you again.
5/5
Where do I start... Brilliant, Excellent, Superb, Friendly, Professional, Courteous and Efficient. Just a few adjectives to describe the service provided by Shelbi, Karen and the Team at Oulsnams. A pleasure to deal with and cannot recommend them enough. As someone who operates in the real estate world, these guys put many other firms to shame. If I had another property to sell, I would not hesitate to use them again.
Thank you for your lovely 5* review Will. We appreciate your recommendation.
5/5
Rating only, no written review.
Thank you so much for the 5-star rating! 🌟 We're thrilled to know you had a great experience with us. Your support means the world to us, and we're here whenever you need us. If there's anything specific you loved or any way we can assist you further, please feel free to let us know. Looking forward to seeing you again soon! …
5/5
Great lettings agency, always eager to help and fast replies from our friendly property manager Teddy!
Thanks Mollie, glad to help!!😎 …
5/5
The DDM Team and Mollie in particular has been amazing throughout the whole process! She has always answered any questions we had and chased enquiries when needed. Thank you again for all your help in buying our forever home, we very much appreciate everything you have done!
Thank you so much for your lovely review! We’re thrilled to hear that Mollie and the DDM team were able to support you so … More
5/5
We would definitely recommend DDM, particularly Mollie her dedication to making sure we were kept updated throughout the process. They have all gone above and beyond making the selling of our house easier.
Thank you so much for your kind review! We’re delighted to hear that you had such a positive experience with the team, … More
4/5
This estate agent are ok, they do their best to sell your property, which happened relatively well, the convincing they recommend didn’t look good on reviews, buy used them, asked some ridiculous questions, trying to say the main road through the village was private for one 😂, but the estate agents themselves are good and easy to work with
Thank you David for your review and your kind words about our team, much appreciated. We will take onboard your thoughts regarding the conveyancing and feed this back. All the best for the future.
5/5
Friendly and efficient staff. Accompanied viewings, so much easier for the seller.
Thank you Leila for your 5 star review and your kind words about our team.
5/5
The service was perfect. The whole team was pivotal in helping us secure this property. Forever grateful.
5/5
What an experience. From initial consultation to provide a quote for services from Alex White, to the photography making our house look amazing, and then Willow Kane's support throughout the sales process has made this unbelievably easy. Thank you.
Thank you Louise for your wonderful review. We're so pleased to hear the team were able to ensure your property journey was as seamless and stress-free as possible, we will pass on your kind words to the team. Wishing you all the best, the Ashtons team.
5/5
Great service with the sales. Billy was very professional and helpful. Great communication, they managed to find the right buyer and followed up the process closely , resulting in a seamless sale process. Highly recommend
Good Afternoon, We're delighted to hear that Billy was professional and helpful, and happy that your sale went smoothly and efficiently . We really appreciate you recommending our team to others. All the best, Balgores
5/5
Always helpful, Always willing to offer a solution (especially Joe) would highly recommend in your property journey, nothing was ever too much.
Hi, Thank you for your glowing feedback following your recent experience with Joe and the team. We'll be sure to pass your feedback on to them. We really appreciate you recommending us. Kind Regards, Balgores Property Group
5/5
Michael and the team supported us recently when buying our first house. They were really excellent. Patient with all our queries and always going the extra mile for us. Thank you guys for helping us settle in our new home!
Good morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Michael and the team. A huge congratulations on completing your first home purchase. Many thanks, Balgores Property Group
5/5
A huge thank you to Michael and the rest of the team. Even in a chain we’ve exchanged very quickly, all down to Michael chasing everyone up and keeping on top of it all. Thanks Michael!
Good afternoon, We’re delighted to hear about your positive experience with Michael and the team at our Brentwood branch. Rest assured, we will pass on your kind feedback to them. Thank you for taking the time to share your thoughts! Best regards, Balgores Brentwood
5/5
I just want to say a big thank you to the team at balgores in Brentwood, Jamie in particular for supporting the sale of a home. They were always professional and guaranteed me a smooth sale and thats exactly what they delivered. I will definitely work with them again and recommend to anyone that needs it. 5***** service ✨️ Thank you 😊
Good afternoon, Thank you for your 5* review. We love hearing positive feedback from our clients and we will pass your kind words along to Jamie and the rest of the team. We really appreciate you taking the time to provide us with feedback. Thanks again, Balgores Property Group
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Irthlingborough has the most, with 908 reviews rated 4.8 out of 5, followed by Wellingborough with 335.
The two Richard James offices, by town:
Yes. In The Trusted Agent 2026 awards: Richard James, Wellingborough won Trusted Agent.