Trusted Agent profile · Northamptonshire
Verified
★★★★★
1,197 reviews across 2 offices and 2 platforms
Richard James has two offices, in Irthlingborough and Wellingborough (Northamptonshire). Together they have 1,197 reviews on two platforms, rated 4.7 out of 5 overall.
Send Richard James a message.
Richard James's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Richard James is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Richard James is among the RAN Awards 2025 winners.
RAN Awards winners in four years, the group and its branches: 2025, 2023, 2019, 2017.
2023 1 award RAN Awards 2023 winners
2019 1 award RAN Awards 2019 winners
2017 1 award RAN Awards 2017 winners
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
Richard James branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in three years, the group and its branches: 2026, 2025, 2023.
2025 1 Best in Postcode ESTAS 2025 winners
2023 2 Best in Postcode across two branches ESTAS 2023 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Richard James and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Richard James and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2025, 2024, 2023, 2022, 2021.
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Showing 1,126 reviews on Google only. Show every review
5/5
GoogleRobert has been fabulous from start to finish
Thank you Lucy for taking the time to leave us a review. Robert will be delighted to hear you were pleased with the service he was able to provide. We do hope to be able to work with you again in the future. Wishing you all the best, the Ashtons team.
5/5
GoogleMichael was fantastic to work with from start to finish and seamlessly managed the entire process end to end to ensure everything kept moving. To be honest, the whole team were fantastic to work with and I would highly recommend them - thanks again!
Good afternoon, Thank you so much for your kind review. We’re happy to hear that Michael provided such good support throughout the entire process, ensuring everything ran smoothly. It’s also good to know the whole team made a great impression, we'll be sure to pass on your comments. Thanks again for your thoughtful words. Warm regards Balgores - Brentwood
5/5
GoogleVery reactive and great communication With the management team. Could only recommend!
5/5
GoogleVery efficient professional service, thank you!
5/5
GoogleSuch a lovely experience from viewing to moving in. The whole team responded quickly and were very patient - answering any questions that I had. Would definitely use again in the future.
Thank you so much for your lovely feedback! We're delighted to hear you had such a positive experience from viewing through to moving in. Its great to know the team were able to support you throughout the process. Wishing you all the best in your new home, and we'd be happy to help again in the future.
5/5
GoogleAll good
Thank you for your 5-star review Malcolm. We're glad everything is all good and really appreciate your support.
5/5
GoogleI would like to Thank Shannon, Michelle and the team for their fantastic help. I thoroughly recommend Hilbury Chaplin to anyone. Care and attention is key to them. They get back to you promptly and resolve difficult issues effortlessly and efficiently 10/10 everyone! Sarah
Thank you so much, Sarah. We're delighted to her your kind words about Shannon, Michelle and the team. Providing prompt, attentive support is really important to us, so its great to know this came through. We truly appreciate your 10/10 feedback and your recommendation.
5/5
GoogleBig thank you to the team. Especially Jake, who was brilliant throughout my purchase. Always kept me up to date and arranged everything perfectly. Also, cheers to Sarah my sales progressor - appreciate all your help.
Dear Ronnie, Thank you very much for your kind review. I am so pleased to hear that Jake … More
5/5
GoogleThe team excelled in support, patience, encouragement and information sharing. We mostly communicated with Jake but would like to thank the whole team for seeing us through to completion. Des and Myra
Dear Myra and Des, Thank you very much for your kind review. I am so pleased to hear that Jake and … More
5/5
GoogleThe team in Minehead were brilliant answered questions quickly, were very friendly and helpful as I was a first time buyer.
Thank you, Ben, for your kind words and 5-star review. We’re so pleased to hear that our Minehead team were able to make your first home-buying experience a positive one. Buying your first property can feel daunting, so it’s wonderful to know the team were friendly, helpful and quick to assist throughout. Wishing you every happiness in your new home! Kevin and The Webbers Minehead & Exmoor Team
5/5
GoogleWonderful help cannot fault them. Most wonderful people ever. Thanks Ollie,Mike and Rachel.xxx
Thank you Diane for such kind words, we really appreciate them. We wish you all the best in the future.
5/5
GoogleColin and his team were fantastic. An estate agent with negotiators that give you good updates and keep you in the loop. Colin went above and beyond for us and we're very grateful for him looking out for us.
5/5
GoogleWe were very fortunate to find and secure a property through Richard James. Richard James have been exceptional throughout and have gone above and beyond to help us find our perfect home. We are very appreciative and we cannot recommend …
Many thanks for your kind words for Richard James, Mill Hill, NW7
5/5
GoogleQuick and easy. Thanks to Anthony at Richard James who was great hwlp
Thank you Edward from Richard James, Mill Hill, NW7
5/5
GoogleAnthony was fantastic to work with. He really understood what we were looking for and made the whole process easy and stress-free. He was always available, supportive, and genuinely cared about helping us find the right flat. We’re very happy with the outcome and would definitely recommend him!
Thank you for your review, we really appreciate it and are pleased we could help. Best wishes from all of us at Richard James, Mill Hill estate agents
5/5
GoogleI received excellent service from Ian and Tom from start to finish. As a property trader, I deal with estate agents on a daily basis, and I can confidently say this firm stands out from the rest. They were honest, transparent, and extremely proactive throughout the entire process, even when the sale presented a few challenges. Their communication was consistent and professional, and I always felt kept in the loop. It’s refreshing to work with a team who genuinely care about getting the best result for their clients. I would highly recommend this firm to anyone looking to sell in the area. Thanks again to Ian and Tom for all your hard work.
5/5
GoogleI can't recommend Lara highly enough! Best estate agent in town! Offer accepted within an hour and completion 2 months later! Very professional, kind and helpful! Amazing service!!
5/5
GoogleWonderful experience in purchasing my home and a present call with Amaraah Ali
Thank you for the five star review! Congratulations again on your purchase.
5/5
GoogleCouldn't recommend Ada Grundy enough! worked super hard, gave regular updates throughout the sale progress!
Thank you Sarah for your kind words! Wishing you well.
5/5
GoogleA special call out to Emma Hanley at the Middleton branch for her handling of the sale/offer process regarding my late father's house. Despite some complications, added by myself/ brothers, Emma remained positive,helpful and cheerful in getting us to where we wanted to be. Thank you.
Thanks Paul, we are pleased that we could help you reach where you all wanted to be. Wishing yourself and your brothers, all the very best for the future.
5/5
GoogleWas a pleasure dealing with Emma H from the Middleton branch. She was very timely with updates and communication was very good. Overall all the staff at the Middleton branch are a pleasure to deal with.
Thank you Omar! Your lovely words are appreciated - wishing you well from all the team.
5/5
GoogleIt was an Absolute pleasure dealing with Kellie hallier and her sales team. We purchased our family home and it was very smooth process from start to completion. Excellent communication and good customer care. I would highly recommend .
Thank you for your lovely feedback. We're so pleased Kellie and the team made your purchase smooth and stress-free. We really appreciate your recommendation and hope you're loving your new home!
5/5
GoogleAn excellent service from start to finish. The staff work extraordinarily hard for you at all times and keep you informed at every step. I would recommend them so highly.
Thank you Julia for such lovely words, the team really appreciate it. It was a pleasure to help you sell your home and we are pleased that you would highly recommend us.
5/5
GoogleRating only, no written review.
Thank you Julie for your five star review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Irthlingborough has the most, with 908 reviews rated 4.8 out of 5, followed by Wellingborough with 337.
The two Richard James offices, by town:
Yes. In The Trusted Agent 2026 awards, Wellingborough won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Silver for East Midlands Estate Agency of the Year and Bronze for Best Agent, Customer Service. The group and its branches have also won 16 other industry awards since 2017.
