Trusted Agent profile · Northamptonshire
Verified
★★★★★
1,198 reviews across 2 offices and 2 platforms
Richard James has two offices, in Irthlingborough and Wellingborough (Northamptonshire). Together they have 1,198 reviews on two platforms, rated 4.7 out of 5 overall.
Richard James's two offices, most reviewed first. Each has its own page.
Showing 1,127 reviews on Google only. Show every review
5/5
GoogleFrom start to finish, Charlie King and his team were very professional in the sale of mums property. I would recommend if considering selling in the Romford area. We sold within 12 weeks - matching the house with a lovely family. Couldn’t have asked for more - thank you
Good morning, Thank you so much for your kind review. … More
5/5
GoogleWithout doubt the service we experienced through the Barnt Green office was the best we have ever had! Friendly, informative, professional and a pleasure to do business with, so much better than any other agents we had dealt with! Thank you!
Thank you for taking the time to leave such a wonderful review Paul - we will be sure to let Shelbi, Sarah & Karen know how pleased you have been with the service received. Wishing you every happiness in your new home 🏠 …
5/5
GoogleHad a viewing with Sarah Kirk this week, great person, really helpful and accommodating. Great team in the Barnt Green team.
Thank you Harry, we will be sure to pass on this wonderful feedback to Sarah.
5/5
GoogleA huge thanks to the Oulsnam Barnt Green branch - they were great with the sale of our property and the onward purchase of our new property. They were patient and extremely supportive with helping to find us a new property. Communication was always really open and transparent. A huge thanks to the whole team - particularly Shelbi & Sarah! Thank you so much.
Thank you so much for your kind words 😊 The Barnt Green Team take huge pride in ensuring clients feel supported from start to finish. We will be sure to pass on this lovely feedback, thank you Kerry 🏠 …
5/5
GoogleEveryone I dealt with regarding my house purchase we’re absolutely fantastic throughout, particularly Sarah! But also Shelbi & Karen were super helpful. I would 100% recommend and if I was to ever move again I would use this company, no questions asked!
Thank you for your review, Laura. We are delighted to hear you have been pleased with the service you have received from our Barnt Green office. Our team takes huge pride in providing first-class service. Thank you again for your recommendation 🏠 …
5/5
GoogleRating only, no written review.
Thank you Charlie for the 5*s :)
5/5
GoogleGreat communication throughout the process.
Thank you for your feedback Matt and the 5* rating. All the best in your new home
5/5
GoogleExcellent professional service from start to finish! Thank you to Stacey for all the viewings and helping us find our forever home. Despite several set backs throughout the process April always managed to help and communicate with us. Would highly recommend Richard James if you’re looking to buy or sell. Thank you to all the staff for your hard work and we wish you all a very merry Christmas and happy new year! Laura and Craig French
Thank you Laura for your kind words, we really appreciate them. It was a pleasure to help you find your forever home and despite all the set backs along the way, we finally got you in there for Christmas. We wish you all the happiness in your new home.
5/5
GoogleAs my parents had previous dealings with RichardJames, I was sold on them being the best and they delivered exactly that, also helped I used to live next door to Richard himself. From the moment we found the property to arranging to view, and from there it has been smooth, an efficient with excellent communication skills.
Thank you Callum for taking the time to write such a lovely review. Since knowing you from a young age, it was a pleasure being part of the process of you and your partner buying your first home. Myself and the team wish you every happiness in your new home.
5/5
GoogleRichard James are professional realistic clear and concise a special mention to all the ladies in the office because they all communicated everything was clear and stress kept to a minimum second house they have sold for us one a relative who had passed away a few years agoand we moved on the 19th of December I would not use any one else.
Thank you so much Catherine for your kind words, the team really appreciate them. It was a pleasure to assist you in selling your home and we are glad we could get you moved before Christmas. We wish you all the best in your new home.
5/5
GoogleI had the pleasure of working with Amelia throughout my property search for a rental property. She was actually amazing! Super friendly yet always professional. She is an asset to your team.
Hi Gigi Thank you for your Kind words for Amelia, she prides herself in taking care of her customer service and your review will make her day. Kind Regards Claudia Thorpe Lettings Manager
5/5
GoogleAs a buyer I found Callum very helpful and informative at every stage of the transaction.
Dear Peter, Thanks very much for the kind words and 5*! All the very best with everything. Kind regards, Grant Letts Managing Partner
5/5
GoogleSuperb service from symonds and Sampson Poundbury. Peter and the team were friendly experts who were proactive, had great communication and manage the sale of our mums house brilliantly. I would highly recommend.
Dear Mandy, thank you for taking the time to leave such a kind review. Best wishes from Peter and the Poundbury team
5/5
GoogleThe service provided by all the staff but especially Fiona was exceptional they were always professional polite helpful and went above and beyond from start to finish always chasing up and communicating with us as clients so we knew exactly where we were in the selling process cannot recommend them enough
Thank you so much, Susan, for your wonderful review. We’re delighted to hear that you felt well-supported throughout your sale, and it’s fantastic to know Fiona and the team were able to make the process clear and stress-free for you. Your … More
5/5
GoogleCould not find any fault with Jill and the Penrith team when selling our house - first class service from start to finish. Agreed a realistic price with Jill, for a quick sale, and immediately had a number of viewings booked and several offers being made. We were able to agree a sale within 7 days of the advertisement going live!
Thank you so much for your 5 star review, very much appreciated, thank you. We are delighted to have been able to secure an offer in the first week of advertising, and wish you both all the very best for your next chapter in your new home.
5/5
GoogleI am grateful for the amazing professionals at Richard James who are dedicated to delivering results. Their competence, professionalism, and attention to detail have consistently provided us with the answers we needed, always delivered with courtesy and politeness. I highly recommend them to anyone looking for a high-quality team.
Thank you Sandro for such lovely words. The team really appreciate it. It was a pleasure to assist you in the buying of the property and we wish you all the happiness in your new home.
5/5
GoogleGreat customer service and the team there went over and above to help me get into my new property thank you.
Thank you Erol for taking the time to leave us such a lovely review. It was a pleasure to help you find and move into your new home. We wish you all the best in your new home.
5/5
GoogleRating only, no written review.
Thank you for your five star review
5/5
GoogleHelped us to cope with the stress of selling our house after living there for 61 years. All staff extremely approachable and helpful. Kept us informed every step of the way. We highly recommend them.
Thank you Joan for taking the time to send such a lovely review. It was a pleasure to help you sell your house after 61 years and we are glad that we made it as stress free as possible. We wish you all the best in the future.
5/5
GoogleVery professional service. Supported us during a sad time and sold our house very quickly. Highly recommend.
Thank you Tracy for taking the time to send such a lovely review, the team really appreciate it. We wish you and your family all the best in future.
4/5
GoogleRating only, no written review.
5/5
GoogleRob B was very helpful and knowledgeable when registering me for properties to view in the St Albans area. He gave me great information about local schools and everything St Albans has to offer. As I continue my property search, I’ll be keeping in touch with Rob to help me find the right place.
Thank you Alex for your kind feedback. We’re pleased to hear that Rob was so helpful and knowledgeable when assisting you with your property search. We look forward to supporting you as you continue your property search, all the best, the Ashtons team.
5/5
GoogleFollowed up regularly, understanding of market, polite agents.
Thank you George for your kind words, we will pass your feedback on to the St Albans team. Best wishes, the Ashtons team.
5/5
GoogleMatt and the team were extremely helpful with my sale because I was selling remotely. The sale was made in good time considering the market effects, and I got the price I wanted. The sales progressor was a new feature to me and was really useful in pushing the right people to do what was needed. Thanks so much!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Richard James is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Richard James is among the RAN Awards 2025 winners.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2023, 2025.
RAN Awards by year, 2017 to 20232023 1 award RAN Awards 2023 winners
2019 1 award RAN Awards 2019 winners
2017 1 award RAN Awards 2017 winners
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
Richard James branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in three years, the group and its branches: 2023, 2025, 2026.
ESTAS awards by year, 2023 to 20252025 1 Best in Postcode ESTAS 2025 winners
2023 2 Best in Postcode across two branches ESTAS 2023 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Richard James and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Richard James and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Richard James a message.
Irthlingborough has the most, with 908 reviews rated 4.8 out of 5, followed by Wellingborough with 338.
The two Richard James offices, by town:
Yes. In The Trusted Agent 2026 awards, Wellingborough won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Silver for East Midlands Estate Agency of the Year and Bronze for Best Agent, Customer Service. The group and its branches have also won 16 other industry awards since 2017.
