Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotDeposit not returned
Moved out of a property over 2 weeks ago, no deposit returned even though full return was authorised by the landlord. No communication from the office, no one replies to emails honestly shocking from all departments. We have even been chased for rent that is not due. Our deposit seems to have disappeared into thin air and no one will get in contact with us from Reeds Rains Didsbury, we are horrified at the whole process with them. We received an email to say our deposit was no longer being protected over a week ago, but it has not been returned to us since it was sent, so where is it? DO NOT USE THIS LETTING AGENTS
Holly · 15 December 2025 · Reeds Rains
★★★★★ 5/5
TrustpilotVery helpful professional staff
Rating only, no written review.
Mark · 15 December 2025 · Reeds Rains
★★★★★ 5/5
TrustpilotI have both bought and sold through…
I have both bought and sold through Reads Rain Colne. Delena and Fiona were excellent in the communication department. Extremely friendly with it as well. Would recommend.
Steve · 14 December 2025 · Reeds Rains
★★★★★ 5/5
TrustpilotSold my house with reeds rains i’ve had…good experience
Sold my house with reeds rains i’ve had a bad experience with Reeds Rains in the past so was sceptical about using them again until I met Mel, the manager very professional and warm person when my sale fell through she personally took charge and got us back on track with another buyer we lost no time and soon had a sale
John · 10 December 2025 · Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains Reddish are absolutely…
Reeds Rains Reddish are absolutely brilliant, my wife and I sold our house through them and had a bit of a bumpy ride on both our sale and our onward purchase. All of them, but especially Jennifer and Alex were extremely supportive and patient throughout, cannot recommend highly enough
Paul · 10 December 2025 · Reeds Rains
★★★★★ 1/5
TrustpilotUnprofessional and unhelpful staff
Unprofessional and unhelpful staff. We loved the property we inquired about, but the listing was not transparent hence why I think such a beauty property is still not rented yet and has even been reduced. There is no parking and it is unfurnished, though the listing will not state this. When called to ask, two agents could not point out to the written bit where it says it is unfurnished or furnished, with one condescending agent hanging up the phone.
Diana · 21 November 2025 · Reeds Rains
★★★★★ 1/5
TrustpilotIf you are heartless and want your ex…
If you are heartless and want your ex out of a house SHE has paid for as SHE was the only one working and dont care if she becomes homeless these are the heartless people to use .not only will the sell the house from underneath her but also make her HOMELESS then when it does sell they will harass and harass her even though she has a month to leave they will make sure you are so uncomfortable in a house you have lived in for 25 years they dont care if you are on the strèets belongs they get their ££££and the staff are just as heartless
Lorna · 18 November 2025 · Reeds Rains
★★★★★ 5/5
TrustpilotGreat professional service from Reeds…
Great professional service from Reeds Rains. The staff very helpful and friendly.
P · 15 November 2025 · Reeds Rains
★★★★★ 1/5
TrustpilotVery poor experience with Reeds Rains…
Very poor experience with Reeds Rains Stockton-on-Tees. We travelled over 3.5 hours for a confirmed viewing, but the agent arrived late and the tenant refused access, clearly showing the viewing had not been properly arranged. We waited for hours with no communication or callback from the branch despite being promised one. A completely wasted 7-hour round trip, loss of earnings, and very unprofessional service. Would not recommend.
Lian · 14 November 2025 · Reeds Rains
★★★★★ 1/5
TrustpilotMy ex partner and children rented a…
My ex partner and children rented a house from this company (Morley Leeds branch) and how they passed a property to be deemed fit to advertise is beyond me.
Reids · 9 November 2025 · Reeds Rains
★★★★★ 5/5
TrustpilotVery helpful
Very helpful, professional and efficient team.
Coffee · 8 November 2025 · Reeds Rains
★★★★★ 5/5
TrustpilotHelpful staff and extremely quick sale
Helpful staff and extremely quick sale. Recommended.
Mr · 7 November 2025 · Reeds Rains
★★★★★ 5/5
TrustpilotGreat communication
Great communication from the initial valuation to my property being sold.
Janet · 7 November 2025 · Reeds Rains
★★★★★ 5/5
TrustpilotWe found Jasmine to be very helpful and…
We found Jasmine to be very helpful and polite. Nothing seemed to be too much trouble for her.
Ian · 7 November 2025 · Reeds Rains
★★★★★ 5/5
TrustpilotA really great small friendly team
A really great small friendly team, keep you informed and updated, helpful and very pleasant to chat with...
Miss · 5 November 2025 · Reeds Rains
★★★★★ 5/5
TrustpilotExcellent Service.
Claire · 23 October 2025 · Reeds Rains
★★★★★ 1/5
TrustpilotI contacted Grimsby Dept
I contacted Grimsby Dept, through Rightmove, regarding a property, that was 3 days ago and still no response. Is this how you run a business??? If I were a area manager, the staff would be replaced very quickly! Other agents in the area responded the next morning!
Caring · 21 October 2025 · Reeds Rains
★★★★★ 5/5
Trustpilot10/10 service very helpful and quick…
10/10 service very helpful and quick with anything you need!
Consumer · 17 October 2025 · Reeds Rains
Agent replied · 23 October 2025
We are happy to hear that our service was helpful and quick for your needs! We appreciate your feedback and thank you for the high rating.
Regards,
Reeds Rains
★★★★★ 1/5
TrustpilotVery dissapointing experience with Reed…
Very disappointing experience with Reed Rains. The property was advertised before it was ready for sale. After spending time and money on searches and enquiries, we were ready to agree on completion when the seller informed us that they needed to apply for a cheaper mortgage. This process took another six weeks, and the seller ultimately did not obtain the mortgage.
Nelson · 15 October 2025 · Reeds Rains
Agent replied · 23 October 2025
We regret your disappointing experience. We aim to confirm sellers' readiness before listing and we are sorry this did not happen in your case, causing wasted time and money. We'll review our procedures to prevent recurrence. Thank you for your feedback.
Regards,
Reeds Rains
★★★★★ 5/5
TrustpilotAmazing
Really helped me when looking for my home i have had ao much support and understanding from the staff at the Prescot branch
Julie · 13 October 2025 · Reeds Rains
Agent replied · 23 October 2025
We're happy to hear that our team offered so much support and understanding during your home search. Thank you for sharing your positive experience!
Regards,
Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains Ashton under Lyne branch…
Reeds Rains Ashton under Lyne branch always contact me promptly when i contact them, all their staff are polite and helpful.
Keith · 13 October 2025 · Reeds Rains
Agent replied · 23 October 2025
We're happy to hear that our team is helpful and promptly responds to your inquiries. We appreciate you taking the time to share your positive experience.
Regards,
Reeds Rains
★★★★★ 5/5
TrustpilotGood communication
John · 12 October 2025 · Reeds Rains
Agent replied · 23 October 2025
Thank you for your positive feedback.
Thank you,
Reeds Rains.
★★★★★ 1/5
TrustpilotTaken the wrong amount and won't give me my money back.
My rent price per month has gone up by an extra £50, however, Reeds Rains has actually taken an extra £75.
Sharon · 7 October 2025 · Reeds Rains
Agent replied · 23 October 2025
We appreciate you bringing this to our attention. We're sorry to hear about the incorrect direct debit and the difficulties you've faced in resolving this. We have sent a further information request, could you let us know the branch you have been dealing with in one of the fields or updating your review with the branch location. This way we can contact the branch and look into this for you. Thank you again,
Regards,
Reeds Rains
★★★★★ 5/5
TrustpilotStrong communication
Strong communication, reassuring, very comfortable experience,
Mrs · 7 October 2025 · Reeds Rains
Agent replied · 23 October 2025
We're glad you found our communication strong and the experience comfortable. Thank you for your positive feedback!
Regards,
Reeds Rains
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