Redac Strattons reviews in Ealing and Camden

★★★★★ 1/5

Google

As a landlord I found them to not be impartial as they have a too cosy a relationship with companies they work with to find housing for their employees. The staff are still mainly WFH and difficult to get hold of anyone to speak to. Voicemails left and emails sent are not replied to in a timely manner. Overall they do not support landlords when the tenants are problematic or cause financial damage.

F · 9 May 2024 · Redac Strattons Notting Hill Gate Office

★★★★★ 5/5

Google

Chris is very helpful and professional. He provides an outstanding service with prompt responses and has a kind, personal approach. Most interactive, easily accesibile experience with renting residential property.

Dan-Sabin · 9 May 2024 · Redac Strattons Notting Hill Gate Office

★★★★★ 5/5

Google

Amazing help and support from Tatsuya with the smooth move in for my relocation clients. He was very professional and attentive and he guided me step by step all the way from the viewing to the move in date.

A · 28 April 2024 · Redac Strattons West London Hub

★★★★★ 4/5

Google

We were very grateful that you provided us with property information in a timely manner and carefully explained the features, pros and cons.

Hitoshi · 16 April 2024 · Redac Strattons West London Hub

★★★★★ 5/5

Google

They responded very courteously in Japanese to even the smallest of issues, and it was reassuring to have them act as an intermediary with the local real estate agent.

Takero · 16 April 2024 · Redac Strattons West London Hub

★★★★★ 5/5

Google

They had a property that met our requirements, so we were able to make a decision quickly. The representative's meticulous coordination with the owner and follow-up were also very helpful.

Yuichiro · 16 April 2024 · Redac Strattons West London Hub

★★★★★ 5/5

Google

The move-in procedures were carried out smoothly and in Japanese with great care. They also responded promptly when we had a problem, which was extremely helpful. They are a very reliable real estate agent.

Hachi · 16 April 2024 · Redac Strattons West London Hub

★★★★★ 5/5

Google

We are very pleased with the excellent service provided by Redac Strattons in the letting of our flat. Mr Satoshi is a first class competent professional, very helpful, punctual and with great communication skills. He gave good advice and …

Dr · 16 April 2024 · Redac Strattons West London Hub

★★★★★ 5/5

Google

Good service.

恭朗石田 · 23 March 2024 · Redac Strattons West London Hub

★★★★★ 4/5

Google

Thank you for providing me the frequent update. If ideal, it would be good for me(and potential customer having the similar profile with me) to see the monthly rent, rather than weekly.

Hide · 23 March 2024 · Redac Strattons West London Hub

★★★★★ 5/5

Google

I’ve always been very happy with the service they have offered over the years as well as the clients they have sent us.

Valerie · 10 May 2023 · Redac Strattons Notting Hill Gate Office

★★★★★ 5/5

Google

Charles is very professional. He made us feel more than welcome in our new home. Very quick, very efficient and very helpful! We are very grateful!

Stefan · 10 May 2023 · Redac Strattons Notting Hill Gate Office

★★★★★ 5/5

Google

Charles has been efficient and professional during our work together. He has always been polite and is a very responsive individual. Highly recommend using. Thank you for your work!

Gov · 10 May 2023 · Redac Strattons Notting Hill Gate Office

★★★★★ 5/5

Google

I was looking to rent a 1-bedroom in Ealing, and had an extremely positive experience with Redac. My agent, Tatsuya Sakai, was very open about which properties would be suitable for me, and arranged several viewings at my earliest convenience. The properties were all as advertised and was a quick process to offer, agree, background check, and move in. The service here felt honest, personal and highly efficient.

Shen · 24 October 2022 · Redac Strattons West London Hub

★★★★★ 5/5

Google

Very professional, straightforward to deal with and they don’t muck you around! Charles and team were a pleasure to deal with. A genuine bunch that will respect their clients’ budgets and work with them to find optimal properties with a quick turnaround. As an expat looking for my first home to rent, I ran into realtors who categorically only had their best interests ahead of mine! Besides a very impersonal approach, I was shown shockingly bad properties at exorbitant prices, it’s not like foreigners can’t work that out! Finally, I ran into Charles & his crew at Redac Strattons. The process was simple and smooth with no hiccups ! I in fact signed up for the very first property they showed me. I’m also impressed to see their post sales service / property mgmt and customer support run with the same ethos. Definitely recommend!

Vijay · 10 October 2022 · Redac Strattons Notting Hill Gate Office

★★★★★ 5/5

Google

Charles has been great in assisting with my client's property search. Very efficient, stress free and quick turnaround.

Kristina · 10 May 2022 · Redac Strattons Notting Hill Gate Office

★★★★★ 5/5

Google

We are very pleased with our experience with REDAC. Relo Redac Strattons Ltd. I highly recommend. I am not the type who writes reviews, this is actually the first time I write a review. However, I decided to share my experiences this time. I called their office to book a viewing, and I spoke to Charles Campanero. Not only did I find the staff helpful and polite but also friendly and very professional. We are very grateful for all advice and information given to us. I found that all advice and information given to us about the flat were honest and reliable. In my opinion and previous experiences, I find it rare to find companies in general but specially (estate agencies) that are actually interested in understanding what prospect tenants are looking for. However, I found the staff at REDAC very aware of this, that is: I find that their customer services focuses on the client - prospect tenants, not just on goals. I also believe that now days when conducting business (renting a properly) it is very important to observe what companies say and what they actually do. With REDAC, they took care of everything, and they followed up with everything they said they would do, from the start to finish. Also, I think it is important to emphasise on how REDAC looks after and manages landlords' properties. From the state of the flat: professionally cleaned, and on how they provide instructions and assistance to tenants. If I had a property to rent out, I would handle the keys to REDAC as I found them trustworthy! In summary, in my personal experience, I am pleased with REDAC, and I highly recommend as they have assisted me, and continues to assist me, and are always available. I hope this helps. Kind regards, Luiz

Luiz · 10 May 2022 · Redac Strattons Notting Hill Gate Office

★★★★★ 5/5

Google

I am writing on behalf of my wife Ms Tan. Ms Tan as the landlord have been using Redac Strattons for many years. She has always find their service very good and offer good advice. Recently having them to find a new tenant, Junko their Senior Consultant has been very efficient and helpful in dealing with the whole letting process.

Francis · 16 April 2022 · Redac Strattons West London Hub

★★★★★ 5/5

Google

Had an excellent experience with the team at North Finchley during a recent Letting process. Timely response, clear instructions, good communication and respect for clients. I will recommend them if you are looking for a property with specific features in London.

Benjamin · 10 October 2021 · Redac Strattons Notting Hill Gate Office

★★★★★ 5/5

Google

So far no issues easy to deal with, fast, professional and did the things they said they would, when they said they would. That's all you want really. Probably dealt with them for around a year now.

S · 10 May 2021 · Redac Strattons Notting Hill Gate Office

★★★★★ 5/5

Google

Rating only, no written review.

Jack · 24 October 2020 · Redac Strattons West London Hub

★★★★★ 1/5

Google

I hate to say that some staff are terrible not to answer email for 1 month, especially when you need renewal or maintenance.

Takatoshi · 24 October 2020 · Redac Strattons West London Hub

★★★★★ 5/5

Google

Great service. Very friendly staff who promptly answers your doubts and suggests alternatives when the places you were looking at become unavailable. Having just moved into the UK, I was very nervous about the process of renting a property, but gladly ended up with a great consultant (Junko Ohara) who made it very easy.

Pedro · 24 October 2020 · Redac Strattons West London Hub

★★★★★ 5/5

Google

We had a great experience with Redac Strattons. They were honest and extremely professional (assessed primarily working with Junko but other interactions at their office was very positive as well). Cannot believe the ratings. Junko made an effort to understand what we were looking for and was in no hurry to sell the immediate product she had but waited for what would work best for us. Eight months down the line we couldnt have asked for a better experience.

Akhauri · 24 October 2020 · Redac Strattons West London Hub