Trusted Agent profile

PFK estate agents in Cockermouth, Keswick and Penrith

4.7

★★★★★ Excellent

273 reviews across 3 offices and 3 platforms

PFK has three offices, in Cockermouth, Keswick and Penrith. Together they have 273 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

213

Reviews on Google

All 3 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 3 offices

Trustpilot logo

58

Reviews on Trustpilot

Business-wide

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Our offices

PFK's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for PFK, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 213 reviews on Google only. Show every review

5/5

Google

I have really had the best service ever! I have dealt mainly with Charlie Shaw and I have to say he has been absolutely amazing! Nothing has been too much trouble, and he must have answered a thousand questions! He really allayed any anxieties I may have, and he, along with the whole team have been efficient, caring and reliable. Charlie is genuinely passionate about what he does, and it matters to him that people have the best outcome possible, plus he really knows his stuff ! Cannot recommend highly enough.

Sally · 10 June 2023 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Sally, many thanks for your fantastic review, it is greatly appreciated. Kind regards PFK

5/5

Google

I'm extremely satisfied with PFK. They provided me with a house valuation that was 20% higher than other estate agents, and they exceeded my expectations by finding a buyer who offered above the asking price! I want to give a special shout-out to Julie and Charlie for their outstanding dedication in securing the sale. Their willingness to go the extra mile truly made a difference.

Aaron · 10 June 2023 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Aaron, many thanks for your fantastic review, it is greatly appreciated. Kind regards PFK

5/5

Google

Rating only, no written review.

P · 11 December 2022 · PFK Cockermouth

Agent replied · 10 December 2024

Hi, many thanks for your review. Kind regards, PFK Estate Agency.

5/5

Google

Charlie Shaw from PFK totally exceeded our expectations in relation to our recent property search. Nothing was too much trouble and Charlie always rang us back promptly. He totally grasped the specifics of our property search and swiftly presented us with many suitable and desirable properties prior to website publication. It’s not often this level of customer commitment is experienced and pay tribute to his determination to ensure we got the right property. When it comes to us selling, we will certainly be contacting Charlie to sell our property. Best estate agent ever!PositiveResponsiveness, Professionalism

Lisa · 25 August 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Many thanks for your fantastic review & kind words. Kind regards, PFK Estate Agency.

5/5

Google

Rating only, no written review.

Matthew · 10 June 2022 · PFK Cockermouth

5/5

Google

Rating only, no written review.

Michael · 10 June 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Many thanks for your fantastic review. Kind regards, PFK Estate Agency.

5/5

Google

Rating only, no written review.

Niall · 10 June 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Niall, many thanks for your fantastic review. Kind regards, PFK Estate Agency.

4/5

Google

Lovely people to work with and very helpful

Rosalie · 10 June 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Many thanks for your fantastic review & kind words. Kind regards, PFK Estate Agency.

1/5

Google

Said they would ring me back regarding a rental property and never did

Carolyn · 10 June 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Carolyn, I’m struggling to locate your details on our database. Please email me lynnelancaster@pfk.co.uk and I can investigate & respond. Kind Regards Lynne, Head of PFK Estate Agents

5/5

Google

Very professional and friendly. Would definitely recommend.

Andy · 10 June 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Andy, many thanks for your fantastic review & kind words. Kind regards, PFK Estate Agency.

5/5

Google

Excellent service from a local Cumbrian business. Used to rent and sell. Would highly recommendPositiveResponsiveness, Professionalism, Value

Caroline · 10 June 2022 · PFK Cockermouth

2/5

Google

Not on Zoopla or Rightmove and couldn't find the property I was interested in on their website. People can't buy if can't see details.

Denise · 10 June 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Denise, PFK properties are on property portals plus PFK website however we wonder if the property in question was a coming soon advert? If you could call us on 01900 826205 and one of our team members will be more than happy to help with your enquiry. Many thanks & kind regards PFK

5/5

Google

Julie was very helpful throughout the entire process and nothing was too much trouble. I can't recommend her highly enough.

James · 10 June 2022 · PFK Cockermouth

5/5

Google

A very supportive, proactive and professional agency who were great to work with throughout our sale and understanding of our search requirements for our next property.PositiveResponsiveness, Quality, Professionalism

Ian · 10 June 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Many thanks for your feedback Ian. The team wish you well in your new home 🏡 …

5/5

Google

Everyone at PFK have been fantastic. We sold and purchased through them and had 100% confidence in them the whole way.

Lucy · 10 June 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Lucy, many thanks for your fantastic review & kind words. Kind regards, PFK Estate Agency.

5/5

Google

Fabulous team at PFK. Julie has been great; positive, knowledgeable and always on hand. Thank you for helping make dreams come true.PositiveResponsiveness, Quality, Professionalism

Ms · 10 June 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Melanie, thank you for your fantastic review, it is much appreciated. PFK Estate Agency.

4/5

Google

Although our house seemed to sell itself, the West Cumbria PFK team helped make the process seem even easier. Particular thanks to Julie Wilson who was always helpful in answering questions & resolving issues.PositiveResponsiveness

Julia · 10 June 2022 · PFK Cockermouth

5/5

Google

Julie and the whole team have been so helpful during the sale of my house. Couldn’t recommend PFK enough. Nothing is too much trouble for them. Thank you so much for everything!!

Emma · 10 June 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Emma, many thanks for your fantastic review & kind words. Kind regards, PFK Estate Agency.

5/5

Google

Excellent service from Julie Wilson she kept us up to date with the sale of both properties throughout a very long and complicated process. The delays were not caused by PFK. Very happy - thank you Julie

David · 10 June 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Hi David, many thanks for your fantastic review & kind words. Kind regards, PFK Estate Agency.

5/5

Google

We sold our property through PFK Julie and the team were amazing keeping in touch with us through every step of the process. I can’t recommend them enough brilliant service especially Julie who I thought went the extra mile.

Deya · 10 June 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Thank you for your feedback Deya. Julie & the team work exceptionally hard so it’s lovely to receive such positive feedback.

5/5

Google

Charlie has been such a help to us in finding a property in such a hot market! He’s been professional and very patient with us 😀 such a great personality with a clear passion for his work 👍 kept us updated throughout and went the extra mile which was greatly appreciated. …

Di · 10 June 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Hi Di, many thanks for your fantastic review & kind words. Kind regards, PFK Estate Agency.

5/5

Google

PFK handled the sale of the property I moved into on 1st April 2021. Throughout the whole process, I was kept informed of progress and made aware of any action I could take to help move the house sale along. I recommend PFK to anyone looking to appoint an Estate Agent.PositiveResponsiveness, Professionalism

Susan · 10 June 2022 · PFK Cockermouth

5/5

Google

We recently sold our house through PFK and would like to thank everyone there, but particularly Charlie who guided us, through the process as first time sellers and was always helpful, patient and professional, and kept us fully informed at every stage.PositiveResponsiveness, Quality, Professionalism

Colin · 10 June 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Many thanks for your fantastic review & kind words. Kind regards, PFK Estate Agency.

5/5

Google

It was always a relief to see a house we wanted to view was marketed with PFK. The staff are professional, very friendly and very supportive as we looked for our next home. Special mention to Julie W who was so helpful helped throughout the process.

Alison · 10 June 2022 · PFK Cockermouth

Agent replied · 11 June 2024

Many thanks for your kind review Alison & we will pass on your thanks to Julie W 🌟 …

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about PFK

Which PFK office has the most reviews?

Cockermouth has the most, with 273 reviews rated 4.7 out of 5, followed by Keswick with 58.

Where are the PFK offices?

The three PFK offices, by town:

  • Cockermouth: 68 Main Street, Cockermouth, CA13 9LU
  • Keswick: 19 Station Street, Keswick, CA12 5HH
  • Penrith: Devonshire Chambers, Devonshire Street, Penrith, CA11 7SS
Has PFK won any awards?

Yes. In The Trusted Agent 2026 awards, Cockermouth won Trusted Agent.

Reviews may appear on more than one platform.

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