Trusted Agent profile
★★★★★
792 reviews across 4 offices and 2 platforms
Peter Clarke and Co has four offices, in Wellesbourne, Leamington Spa, Stratford-Upon-Avon and Chipping Campden. Together they have 792 reviews on two platforms, rated 4.7 out of 5 overall.
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Peter Clarke and Co's four offices, most reviewed first. Each has its own page.
Showing 321 reviews on Google only. Show every review
5/5
GoogleVery grateful to the Chipping Campden branch for getting our house sale over the line. There were a few bumps along the way but Ellie and her team were always calm, reassuring and finding ways to get us there.
Hi Jonathan, thank you for your great review! We are so pleased we managed to find you a lovely family for Almond Lodge.
1/5
GoogleReally no happy for the service, I have try send a email to ask but they don’t answer
Dear Bianca, please accept our sincere apologies regarding this as customer service is extremely important to us. My colleagues have checked their emails and junk mail and we do not appear to have received anything from you. Please do call me on 01789 415444 option 2 or email barney@peterclarke.co.uk and I will come back to you as soon as possible. With best regards Barney Smith, Partner.
1/5
GoogleRating only, no written review.
5/5
GoogleVery good, professional service, very happy.
Thank you for your review Mr Clark!
5/5
GoogleGreat rapport with Barney. Having a completions team (Melanie & co) has made a great difference in how smoothly things go through and prevents each solicitor blaming each other for delays.
Thank you so much for your great review! We hope the move goes well.
5/5
GoogleI would like to thank all those at Peter Clarke who helped me through the process of selling my house, and in particular, Barney who gave me an honest appraisal and steered me through the process. I never felt under pressure in making decisions and all done with good advice and good humour.
Thank you Mrs Lane, it was a pleasure dealing with you too!
5/5
GoogleThroughout the entire sales process, Peter Clarke has been excellent. The team is extremely professional and efficient. I was regularly and clearly updated on all matters throughout the sales process. I would highly recommend Peter Clarke.
Thank you for your excellent review!
5/5
GoogleThe company acted for us in the selling of the property, they were always punctual and completed work to agreed deadlines. Our agent was professional and his experience really counted in supporting what proved to be a difficult sale. He was proactive and liaised effectively between buyer and seller. We were very happy with the service we received and would be happy to recommend them to anyone else.
Thank you for your review!
5/5
GoogleExcellent service throughout our buying process.Camilla was a pleasure to deal with and crucial to us finding our perfect house.Melanie was the epitome of calm composure to see our purchase through to completion and I would have no hesitation in recommending the Peter Clarke team in Stratford upon Avon. Kevin & Julie Redmond
Thank you for your wonderful review!
5/5
GoogleWe recently sold our house with Peter Clarke, the team have been professional, friendly and really helpful. We felt well informed throughout the entire process and they have helped to make sure that our sale goes through in the agreed timescales
Many thanks!
5/5
GoogleWe had a great experience renting a property for nearly 2 years via Peter Clarke Stratford upon Avon. We found Ella in particular and all other staff as well at Peter Clarke as professional, courteous, and responsive to all our tenancy requirements. Thank you for everything and all the best!
Thank you so much for your review!
5/5
GoogleAbsolutely excellent throughout an often fraught two year process. What stood out was how even when I had marketed with other local and online agents, and especially when I was having jitters while selling with PC, Jonathan Joy was unfailingly helpful, understanding , supportive, proactive and problem-solving, and above all brilliant at his job. Agents have a great deal to put up with from buyers (myself included!) and often have a poor reputation, and yet throughout the lengthy and complicated process, everyone was meticulously professional, absolutely lovely to deal with and always good-humoured. Thank you all, so much, for seeing it through as Lettings' and sales' agents. I can't thank you enough.
Thank you for your review. Great to reach a successful conclusion too!
1/5
GoogleI wouldn’t recommend Peter Clarke based on the service I received from the Stratford upon Avon branch in particular Kerry and Harriet. Firstly, we were told that all viewings would be done on one or a couple of days. This did not happen, all the viewings were scattered as and when it suited those who viewed. They did not take into consideration that we are both working full time from home, and this was not always practical. On one of the viewing we were not home so asked that Kerry would hold on to the keys and put them through the letterbox when done. She held onto our keys for a week and we had to call the office to be told they would be dropped off but they were not dropped off until a further chaser. Once we had sold, we were being called and emailed on a daily basis with regards to updates relating to matters being out of our control. Having found a buyer for our house they had set very unrealistic timescales to appease the buyers this was under two months. For any buyer this would have been the dream… and as such the buyers rightly so kept pushing for everything to be expedited. We were specifically advised by Kerry to contact our management company ourselves in order to obtain a management pack as she advised that doing this ourselves would ‘speed up’ the process. As per her instruction we contacted the management company who were unable to liaise with us directly due to this being a matter that needed to be dealt with by the solicitor. As a result of the incorrect information, we endured over a month of constant calls and emails both from Harriet and Kerry asking what progress had been made with the management company. It even got to a point where Kerry pretended to be my partner to contact the management company herself. After a whole month had passed and no progress, I contacted my solicitor to advise that we are still waiting for the management pack, she made contact with the management company and within a day she was in receipt of the management pack because the request had to come from the solicitor. If we hadn’t been incorrectly advised in the first instance, we would have saved a lot of hassle. We had a lot of calls and emails from them all in a chasing nature for the sole interest of the buyer, it genuinely felt like we were not their client who would have been paying for their service and the buyer was! As a result of this our sale had fallen through and subsequently, we were not able to fulfil the purchase of our new home. We were left quite upset by the whole experience but they didn’t really care… once we were told the sale had fallen through they didn’t bother contacting us again until over a week later to ask if we wanted to relist our house again.
Thank you for your review. I am sorry to hear were unhappy with our service. In response to your comments, we did try to fit viewings around you however this isn’t always possible if viewers can’t make those times. We advised you of the buyers timescales before accepting the offer which you did not have to accept. I know my colleagues will have and always try hard to chase through all of our sales, we have dealt with many sales in the area and from experience there is a specific process in which the managing agent asks how a pack is to be ordered, which is normally always by the vendor. Your solicitor had been copied into communication to ensure they were aware on what was happening and I know we have offered you the best advice. I am very sorry you feel we didn’t care as customer service is extremely important to us, if you would like to discuss this further please do contact me on barney@peterclarke.co.uk 01789 415444 option 2.
4/5
GoogleWe would like to thank Vivienne in particular for her support throughout the process of buying our first home. She went above and beyond and kept in touch throughout the months of wait. She is professional and was very prompt at sorting things when they need sorting. She was fantastic at communicating between us and the other party involved. Over all, a good experience.
Thank you so much for your wonderful review!
5/5
GoogleExcellent service from a committed team over many months.
Thank you Mr Robinson!
5/5
GoogleI knew the sale of my parents bungalow was going to be a sensitive, sad time for me as my father had only recently passed away. Mark, Harry and Viv were all so kind and made the whole experience so much more bearable for me. Their advice was well received throughout the whole process and nothing was too much trouble, they kept me on track when my mind was all over the place and advised me every step of the way. The sale was seamless and I will never forget their empathy and their professionalism, together with their warmth and kindness either meeting them face to face or on the phone. A great team and I will certainly use them again if and when we decide to move house. A big heartfelt thank you to all three of you.
Thank you for spending the time to send such a lovely review at this difficult time. Very best wishes from all at Peter Clarke.
1/5
GoogleRating only, no written review.
5/5
GoogleGreat service from Peter Clarke from start to finish. They have answered all my queries straight away and helped to progress the purchase in very quick timing. Thank you to Viv for her great customer service!
Thank you for your review!
5/5
GoogleEveryone at Peter Clarke are amazing and have provided us with the best service. We are extremely happy with the way our enquiries were handled and we would highly recommend them! We look forward to working with you guys again! Thank you!
5/5
GoogleGreat service! Mark and Harry did an excellent job of following through on the sale, keeping us informed throughout the process and despite some challenges along the way. Would definitely use them again.
Thank you Mr Wright!
5/5
GooglePeter Clarke in Wellesbourne handled the sale of my father’s bungalow, and it was a pleasure to deal with Harry and Mark, who were both extremely efficient and helpful. Responses to my calls and emails were prompt, and I was kept fully informed throughout with the progress of the sale. They worked hard liaising with buyers, solicitors and the other agents in the chain to achieve the planned completion date, despite challenges along the way! I wouldn’t hesitate to recommend them.
1/5
GoogleRating only, no written review.
We are sorry to see your review. We don’t appear to have a record to say we have been in contact with you and we would like to know more as we take customer service very seriously. Please do contact me on barney@peterclarke.co.uk Thank you.
5/5
GoogleGreat staff, honest advice, good result - can’t ask for more.
Thank you for your review
5/5
GoogleFantastic team friendly, approachable, responsive and very efficient!
Thank you for your excellent review!
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Wellesbourne has the most, with 559 reviews rated 4.7 out of 5, followed by Leamington Spa with 544.
The four Peter Clarke and Co offices, by town:
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