Trusted Agent profile
★★★★★
756 reviews across 3 offices and 3 platforms
Paul Dubberley Estate Agents has three offices, in Tipton, West Bromwich and Wolverhampton. Together they have 756 reviews on three platforms, rated 4.5 out of 5 overall.
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Paul Dubberley Estate Agents's three offices, most reviewed first. Each has its own page.
Paul Dubberley Estate Agents is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Showing 725 reviews on Google only. Show every review
5/5
GoogleOur experience with Paul Dubberley was amazing because of Kevin Thompson which i cant thank enough. He was great with communication and helping us find our wonderful house. He helped us a lot during the process which he made out to be pretty quick in comparison with others. I recommend highly.
Thank you Lakhwinder for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI never used Paul Dubberley services before. Today I called Paul Dubberley to enquire about their services and shamila who answered the call and explained all their services and said why she is worth her fees and you know I agree she is worth it. The most amazing and bubbly person. Glad Paul Dubberley have good employees like her.
Thank you Baron for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleHi their services are very helpful and I recommend all of you to visit the branch in West Brom they are very cooperative and provide everything easily and their process is more easy so I would be thank full to all the staff of Paul dubberly specially miss chelsea
Thank you for your excellent 5* review and kind words of our dedicated team Garry. Kind regards, Lucy, Customer Relations.
5/5
GoogleI was very impressed with the level of care and commitment that was taken in dealing with the mortgage application for my ftb home purchase.. Kevin Thompson worked tirelessly behind the scenes to secure the best rates and ensure the process was smooth with no pitfalls.. Props also to the rest of the team who always responded promptly and were keen to chase up queries to make the process as speedy as possible with no pitfalls.. 5 star as I can't imagine a better service..
Many thanks for your fantastic 5* review Obi. I will of course pass on your kind hearted words to our Bilston branch. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have bought a property through Paul Dubberley, Great Bridge branch and I have been going through Skye. She has been absolutely brilliant the whole way through the service and has been very easy going and easy to get hold of when I had any questions.
Many thanks for your marvellous 5* review Astro. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent professional team. Excellent experience especially with Kevin Thompson. He worked hard on the case and always negotiated in my favour. Kevin always answered my phone even during his time off from work. Wish him good luck. Definitely recommend him
5/5
GoogleI had to deal with Kevin Thompson to arrange my mortgage. He is a well mannered extremely helpful employee at this branch who is a credit to his profession and I would highly recommend him. Top man 👍👍👍👍👍. …
Thank you for leaving us your superb 5* review and recommendation. Thank you Neil for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleKevin Thompson, mortgage services consultant, worked tirelessly through our extremely stressful house sale & purchase.Kevin kept us informed throughout & got us the best mortgage deal he could. Kevin is very patient & understanding & offers the best financial help out of people I have used previously. I would definitely recommend Kevin. Nice guy too !
Many thanks Mark for the fantastic recommendation and 5* review. I have passed your flattering comments onto our Bilston branch. Kind regards, Lucy, Customer Relations.
5/5
GoogleOur experience with Paul Dubberley Bilston was extremely great and all the contact we had with staff was positive, especially with Kevin Thompson- the Mortgage Advisor. He kept us updated weekly with emails and phone calls and if we had any questions or queries, he replied promptly and with answers. We are very impressed by his professionalism. Overall, we are very happy with the service given and with the help of all team we purchase our first home. Thanks Paul Dubberley Team
Thank you for taking the time to share your experience and for your wonderful 5* review Hardeep! Kind regards, Lucy, Customer Relations.
5/5
GoogleWould really recommend Kevin Thompson who has been our mortgage advisor for buying our first property. He has been open and transparent all of the way through the process, being clear on the costs and what was needed to be considered during this process. Could not fault the support he has provided and genuinely do not feel we would have completed on our property if it wasn’t for Kevin. Thank you so much!
Hello Paige, Thank you so much for your wonderful 5* review! We're delighted to hear that Kevin provided such excellent support throughout your home-buying process. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleChelsea and Elisha delivered outstanding service, they kept us up to date with the entire process. I highly recommend them to anyone to anyone seeking a trust worthy letting agent. Thank you again for everything Alice & Simon
Many thanks Alice for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had an outstanding experience with Mr. Kevin Thompson from Paul Dubberley Bilston. From the first day we met him he was so positive and helpful until we got keys. Definitely he’s best. Again thanks to u kevin and Bilston branch.
Thank you for taking the time to leave us this amazing 5* review Pavan. Kind regards Lucy, Customer Relations.
5/5
GoogleI just wanted to say a big thank you to the staff who have helped me find a property to my needs and a massive shout out to Kevin who has helped me step by step with this. The communication was great and I was always kept me up to data with the situation. Would definitely recommend someone who is looking for a property first time and are unsure these People are the ones for you go to.
Thank you Gagan for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleJust completed my first house purchase. I would like to thank Kevin for excellent work and advice given during these months
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
GoogleKeep the sold or unavailable houses on the housing websites, waste time calling them, just to hear that it's sold and not avaliable, so if other agent can remove the houses when sold, then why you guys don't do it? Just want people to call in so can try selling the house they don't want. Waste of time.
Hello Soni, Thank you for your feedback. We apologise for any inconvenience caused and appreciate you bringing this to our attention. Please contact us at complianceresidential@connells.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
5/5
GoogleChelsea and Elisha delivered outstanding service. They kept us updated throughout the entire process and were incredibly responsive. I highly recommend them to anyone seeking a trustworthy letting agent. Thank you so much! - Priya & Neesha
Thank you Priya for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleKevin at Paul Dubberley was amazing in helping us find our home. He gave us honest advice and always had our best interests in mind. When we needed to wait, he encouraged us to be patient, unlike other agents who seemed more focused on making money quickly. Kevin helped us get a great deal and really knows his stuff, especially when it comes to sorting out mortgages. He was always available to answer our questions and kept us informed throughout the whole process, which made everything so much less stressful and smoother. We’re so glad we had him on our side and would definitely recommend him to anyone looking to buy a home!
Many thanks for your fantastic 5* review and recommendation Krishma. I will of course pass on your kind hearted words to our Bilston branch. Best wishes, Lucy, Customer Relations.
5/5
GooglePaul Dubberley did a very great job helping us sell our property! They gave us great advice and instruction on how to prepare the house for viewing. Viewing requests were received just a few days after putting the property on the market and Paul Dubberley did a great job conducting the viewings as well as negotiating with potential buyers
Thank you for your excellent 5* review and kind words of our dedicated team Marc-steeven. Kind regards, Lucy, Customer Relations.
5/5
GoogleBuying a house through Paul Dubberley. So far the service has been great with first arranging a viewing right up to negotiating a price. Nicola Powers has been on top of everything from the start. Great communication and prompt. Hoping the rest of the experience will be as smooth.
Thank you so much for your glowing 5* review Narinder! We're thrilled to hear that Nicola has provided great service and communication throughout your home-buying process. We hope the rest of your experience continues to be just as smooth. Best regards, Lucy, Customer Relations Team
5/5
GoogleYou made our dream come true Kevin we will always be eternally grateful to you. Thank yoi Kevin you are truly very nice person
Thank you for taking the time to leave us your 5* review Kashif! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleElisha, Chelsea and Laura made the letting process really simple and stress free. Thank you
Thank you for your terrific 5* review Richard. Best wishes, Lucy, Customer Relations.
5/5
GoogleAdam and Kevin were great thank you for helping me purchase my first home
Thank you Tom for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI am very happy because we got our house keys within 2 months . Especially, Kevin helped us lot. Thank you so much, Kevin, Adam and the paul dubberley bilston team.
Hi Bharat, thank you for your kind words! We're thrilled to hear that Kevin, Adam, and the Paul Dubberley Bilston team could assist you in getting your house keys so quickly. Kind regards, Lucy, Customer Relations.
5/5
GoogleA huge thank you to the team at Paul Dubberley Bilston, particularly Kevin Thompson, for outstanding service in helping me find a new home at a better rate. Despite a previous bad experience with a mortgage adviser, Kevin was patient, informative, and supportive, finding the right deals without any pressure. I highly recommend his service. Thanks again, Kevin! Alan
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Tipton has the most, with 266 reviews rated 4.4 out of 5, followed by West Bromwich with 245.
The three Paul Dubberley Estate Agents offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
