5/5
GoogleKevin's fantastic, he's at the end of the phone answering all my questions, he took time to listen and made sure I was happy with what he explained every step of the way
Trusted Agent profile
Paul Dubberley Estate Agents in Tipton, West Bromwich and Wolverhampton
★★★★★
756 reviews across 3 offices and 3 platforms
Paul Dubberley Estate Agents has three offices, in Tipton, West Bromwich and Wolverhampton. Together they have 756 reviews on three platforms, rated 4.5 out of 5 overall.
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Our offices
Paul Dubberley Estate Agents's three offices, most reviewed first. Each has its own page.
- Paul Dubberley Estate Agents Tipton73 Great Bridge, Great Bridge, DY4 7HF266 reviews · 243 on Google (4.6)18 in the last 90 days
- Paul Dubberley Estate Agents West Bromwich290 High Street, B70 8EN245 reviews · 245 on Google (4.3)1 in the last 90 days
- Paul Dubberley Estate Agents Bilston69 Church Street, Bilston, WV14 0AX, WV14 0AX245 reviews · 245 on Google (4.8)10 in the last 90 days
Reviews on Google
Showing 725 reviews on Google only. Show every review
Google5/5
GoogleOlivia came round to do a valuation for us and she was honestly a breath of fresh air. She was one of 3 agents and she was the only one who gave us a pack, shared a slick presentation with and didn't try and push for our business. She was professional with a quiet confidence that means we really can't wait to work with her
Agent replied · 27 July 2025
Thank you for choosing our agency and for the wonderful review! We are happy to hear that Olivia provided you with a positive experience and we can't wait to work with you as well! We strive to be professional and not pushy, so we appreciate your recognition of our approach. #customerwin #professional #excitedtoworkwithyou Kind regards, Lucy Mawer, Customer Feedback and Support Team
1/5
GoogleThese guys are way too dodgy and untruthful, called about a property for rent,all for me to get another call in less than 10 minutes, saying that the property is no longer available.....blatant liars, this singular action gives credence to all other bad reviews, I literally should have read them before getting in touch.
5/5
GoogleGood service- helpful and understanding staff. Very good at guiding you through the process and answering queries. Efficient and reactive- overall very pleased Special thank you to Manisha who was amazing with the process. 100% would recommend.
Agent replied · 9 September 2025
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
1/5
GoogleThese guys are way too dodgy and untruthful, called about a property for rent,all for me to get another call in less than 10 minutes, saying that the property is no longer available.....blatant liars, this singular action gives credence to all other bad reviews, I literally should have read them before getting in touch.
Agent replied · 9 September 2025
Dear Ada, we apologise for any inconvenience you experienced. We strive to be transparent and truthful in our dealings. We will review our processes to ensure this does not happen again. Thank you for bringing this to our attention. Please do contact us via complianceresidential@connells.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Maggie, Customer Relations.
5/5
GoogleI recently used these to purchase my first home, as I was new to buying houses it was a bit overwhelming, i had a meeting with Kevin to discuss my options and from the first meeting to getting the keys he was wonderful very reassuring answerd any questions I had discussed values and advised if offers were too high I would highly recommend Kev and all the staff
5/5
GoogleFantastic interaction with George at Paul Dubbely! I usually don't take cold calls, but I'm really glad I answered when George reached out. From the very start, he was professional, respectful of my time, and incredibly knowledgeable. George had clearly done his homework and presented information in a way that was both clear and compelling. What stood out most was his friendly demeanor, no pressure, just a genuine conversation. He listened to my needs, answered every question confidently, and left me feeling like I was in good hands. If this first call was any indication of how Paul Dubbely operates, I’m impressed. Thanks again, George, top-notch service from start to finish!
Agent replied · 23 September 2025
Hello Reece, Thank you so much for your fantastic 5* review! We're thrilled to hear about your positive experience with George at Paul Dubberley. It's wonderful to know that his professionalism and friendly demeanor made such a great impression. We appreciate your kind words and look forward to assisting you further. Best regards, Lucy, Customer Relations Team
1/5
GoogleHardly ever answer the phone, how can they let out a property for me if they never answer the phone to prospective tenants? Had issues with paperwork in the past too. Gone elsewhere this time round to let out my flat.
1/5
GoogleVery poor service not listening properly not guide properly , this company take money first but can’t listen , if I said about my refund they said 21 days you get your money back but still 1 month is gone but still I am waiting for my refund . My experience is very bad I no recommend for this , try another property agent
Agent replied · 13 June 2025
Hello Darbara, Thank you for sharing your feedback with us. I'm sorry to hear about your experience and the issues you've faced regarding your refund. Please contact us at complianceresidential@connells.co.uk so we can address your concerns directly and work towards a resolution. Best regards, Lucy, Customer Relations Team
5/5
GoogleWe approached Paul Dubberley to market our property for sale and an appointment was made for Shannon-Rae Kibble (Instructions Manager) to visit us to do the valuation. We found her very easy to talk to, polite and knowledgeable. We would have no hesitation in recommending her to any future sellers.
Agent replied · 13 June 2025
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleAs first-time buyers, we were nervous about the mortgage process, but Manisha made everything so easy to understand. The team was incredibly patient, answered all our questions, and guided us every step of the way. Thanks to their support, we secured a good rate and felt confident throughout. Highly recommend for anyone new to home buying !
Agent replied · 13 June 2025
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleChelsea gave excellent customer service and was always on hand with a prompt response for any queries raised. She also showed a thorough understanding of the property market. Thank you!
Agent replied · 13 June 2025
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleKevin and Olivia were the best person we could have met,they made our mortgage possible
5/5
GoogleFantastic service from Kully from start to finish so helpful absolutely amazing job!! She’s the best advisor I have met and deserves a Promotion!!!
5/5
GoogleBrilliant experience dealing with kevin thomson morgage advisor very helpful and a pleasure to deal with ,thanks for the help with a morgage on our 1st home . Ross and carly
5/5
GoogleExcellence with Professionalism Commissioning Paul Dubberley to sell my property was the best decision I could have made. Every member of the team was available to help and assist, no matter when I called or who I spoke to. I was like dealing with a family. Despite some complications unrelated to Paul Dubberley, they stepped up and went over and above my expectations. This included jumping over a wall to help secure my property - hope the bruises have healed! I would have no hesitation to recommend Paul Dubberley as an estate agent. Their service is personal and full of commitment. Thanks to a great team!
Agent replied · 13 June 2025
Hello Naresh, Thank you so much for your wonderful 5* review! We're thrilled to hear that you felt like part of the family and that our team exceeded your expectations, even in challenging situations. Your recommendation means a lot to us, and we're grateful for your kind words. Best regards, Lucy, Customer Relations Team
5/5
GoogleManisha did a five star job at sorting my mortgage offer. Really quick to respond and get a hold of, took me through the whole process, explaining everything thoroughly
Agent replied · 13 June 2025
Thank you for your 5* review Lilly. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleMy experience with Kully was outstanding she is very friendly and the service was very quick we are very happy with outcome.
5/5
GoogleOur experience with our mortgage advisor Kevin has been incredible we couldn’t have asked for someone better. He was super informative and supportive to us as first time buyers we had no idea what to expect and he made the process so much easier, I would definitely recommend to anyone, he is just a great guy thank you Kevin
5/5
Google⭐️⭐️⭐️⭐️⭐️ 5-Star Lettings Review for Paul Dubberley Lettings I had an amazing experience renting my property with Paul Dubberley, thanks to Elisha and Chelsea! From start to finish, they made the whole process smooth and stress-free. Elisha, as the Lettings Manager, was incredibly professional, responsive, and always ready to help with any queries. She ensured everything was handled efficiently and kept me updated every step of the way. Chelsea, the Senior Lettings Negotiator, was equally fantastic. She was friendly, knowledgeable, and made sure I found the perfect property that met all my needs. Her communication was excellent, and she went above and beyond to make the move-in process seamless. I highly recommend Elisha, Chelsea, and the entire team at Paul Dubberley. If you’re looking for a stress-free lettings experience with true professionals, this is the team to trust! Thank you both for your outstanding service!
Agent replied · 12 October 2026
Hello Connor, Thank you so much for your fantastic 5-star review! We're thrilled to hear that Elisha and Chelsea made your renting experience smooth and stress-free. Your recommendation means a lot to us, and we're delighted to have been able to assist you in finding the perfect property. Best wishes, Lucy, Customer Relations Team
5/5
GoogleKevin helped us arrange and secure a mortgage and we moved in, in May. 100% recommend this guy can make things happen where big financial institutes just messed us around, give him a shot you won't regret it.
Agent replied · 8 January 2025
Thank you Paul for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GooglePaul Dubberly, is simply the best. This is my first time renting a house in the UK. Shamila, was there to help us out. She is absolutely a good listener, her communication and response was extremely good. I give her a 5 stars for her customer services. I never regret using them.
Agent replied · 10 January 2025
Thank you for your excellent 5* review and kind words of our dedicated team Tunde. Kind regards, Lucy, Customer Relations.
5/5
GoogleYes the best agency.good experience.they treat very nice .
Agent replied · 10 January 2025
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Rubal. Kind regards, Lucy, Customer Relations.
5/5
GoogleAfter looking to rent a property for some time I found the perfect place using Paul Dubberly, from first being shown around said property to finally getting the keys the process was swift and too plan. This was all seen through with Shamilla Kousar senior lettings negotiator who I found while being very professional also vibrant and down to earth. I would like to take this moment to thank Paul Dubberly and especially Shamilla for getting me settled so quickly. Yours Craig Butler .
Agent replied · 10 January 2025
Thank you Craig for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Paul Dubberley Estate Agents
Which Paul Dubberley Estate Agents office has the most reviews?
Tipton has the most, with 266 reviews rated 4.4 out of 5, followed by West Bromwich with 245.
Where are the Paul Dubberley Estate Agents offices?
The three Paul Dubberley Estate Agents offices, by town:
- Tipton: 73 Great Bridge, Great Bridge, Tipton, DY4 7HF
- West Bromwich: 290 High Street, West Bromwich, B70 8EN
- Wolverhampton: 69 Church Street, Bilston, WV14 0AX, Wolverhampton, WV14 0AX
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