5/5
GoogleGreat experience. Answered all queries
Agent replied · 14 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
Trusted Agent profile
Paul Dubberley Estate Agents in Tipton, West Bromwich and Wolverhampton
★★★★★
756 reviews across 3 offices and 3 platforms
Paul Dubberley Estate Agents has three offices, in Tipton, West Bromwich and Wolverhampton. Together they have 756 reviews on three platforms, rated 4.5 out of 5 overall.
Our offices
Paul Dubberley Estate Agents's three offices, most reviewed first. Each has its own page.
- Paul Dubberley Estate Agents Tipton73 Great Bridge, Great Bridge, DY4 7HF266 reviews · 243 on Google (4.6)18 in the last 90 days
- Paul Dubberley Estate Agents West Bromwich290 High Street, B70 8EN245 reviews · 245 on Google (4.3)1 in the last 90 days
- Paul Dubberley Estate Agents Bilston69 Church Street, Bilston, WV14 0AX, WV14 0AX245 reviews · 245 on Google (4.8)10 in the last 90 days
Reviews on Google
Showing 725 reviews on Google only. Show every review
Google5/5
GoogleVery good mortgage advisor
Agent replied · 14 June 2024
Thank you for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleBrilliant Estate Agents, most helpful with any queries. First class service, highly recommended.
Agent replied · 14 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service from start to finish 👏 had a major panic about my home purchase and Nicola was very quick to calm me down and sorted all of my problems this is outstanding customer service and care she is the best asset for any company …
Agent replied · 14 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleFrom the moment I spoke to everyone at Paul Dubberley I felt reassured. From valuation to mortgage advice to help throughout the whole journey from deciding to sell / purchase through to completion. Everyone was professional and friendly and Id fully recommend. The only negative experience was we used their recommended solicitors; Talbots. They were unbelievably poor. Id definitely use Paul Dubberley again but without Talbots.
Agent replied · 14 June 2024
Thank you Jennie for your 5* review of our local Estate Agency Team. Kind regard, Scott @ Customer Care
5/5
GoogleWe sold a house with Paul Dubberley and they were fantastic. Whatever could have gone wrong did, coal mine reports, last minute hick ups. But Nicky and Keanu were brilliant and basically sold the house twice over whilst keeping us fully informed and giving us options to consider. We could have gone for a cheaper estate agents but Nicky and Keanu were well worth the money. Thanks guys
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Thank you for taking the time to leave us a 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThanks Penny Hipkins keep up the good work. Keep working hard.
Agent replied · 15 June 2024
Many thanks for your excellent 5* review . Best wishes, Lucy, Customer Relations.
5/5
GoogleFound our flat via Paul Dubberley with the help of Penny Hipkins. Could not recommend more, made the process as quick and easy as possible for us. Thank you, Penny!
Agent replied · 15 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
GoogleAbbie had bad personal hygiene. She had a distinctive smell coming from her, I could not concentrate due to the strong smell of fish and body odour. Unprofessional
Agent replied · 15 June 2024
Hello, I am sorry you feel this way please email me at complianceresidential@connells.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleManisha was very kind, as a first time buyer i was kind of stressed but she really went through the whole process with me and helped me with everything and always advised me on the best option.
Agent replied · 15 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleI’ve recently started my first mortgage application and honestly couldn’t ask for a better broker than Manisha. The whole process has been very swift, smooth and above all STRESS free. Manisha has handled everything so well in such a short space of time. If you’re looking to buy your first or second home then Manisha is definitely the lady you want to speak to! Highly recommend!
Agent replied · 15 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat customer service from Penny and Abbey. I chose this agency over others purely for this reason. Having an empty property was very stressful for me, especially in this economical situation. As a new landlord, I found that Penny and Abbey were quick to reassure me. I would recommend to others.
Agent replied · 15 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleOver and above my expectations yet again! I have had a brilliant business relationship with the lettings team since 2004 and never a cross word. Always helpful and great at their jobs. In the last few days Amanda, Abbey and today Sue, have been a fount of knowledge and advise. Would recommend to Landlords like myself, and prospective tenants alike.
Agent replied · 15 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleNicola and her team, did a great job in very difficult circumstances, I would highly recommend Paul nDubberley Great Bridge.
Agent replied · 14 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic service from start to completion while my purchase took 9 months Nicola at Paul Dubberley at Great bridge keep me fully informed was always a pleasure to talk to Nicola by phone or email.Thank you
Agent replied · 14 June 2024
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GooglePaul Dubberly’s Great Bridge handled my property sale recently. Their service was excellent from start to finish. Nikki & Keanu we’re particularly helpful whenever I had a query. I would 100% recommend using them. Give Keanu and Nikki a pay rise 👍🏻👍🏻 …
Agent replied · 14 June 2024
Many thanks for your glowing 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
GoogleWorst customer service. One line sentence will be spoken nearly 100 times assuming us as we are incompetent. They need to learn what is customer service and how to speak with landlords who actually pay their salary. This branch needs to have new staff if they want to survive.
Agent replied · 15 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@connells.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleWonderful Agency you've got here. I have peace in the home I rented through them. Penny Hipkins is so wonderful, she gave me the right choice of house. I have already recommended her to many of my friends and I'll always recommend her anywhere. Penny Hipkins is the best.
Agent replied · 15 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have worked with a Manisha Beghal and I couldn't be happier with the experience that I have had. From the onset, she was incredibly responsive and professional, always keeping me up to date on my matter. She took the time to explain every step of the process and made sure that I fully understood my options and any technical jargons that I’ve been unfamiliar with. I am aware that she has worked tirelessly to find me the best possible deals and was always available to answer any questions that I had. I would highly recommend to instruct Manisha, as she has exceeded my expectations and has gone above and beyond to help me whenever I needed any assistance and updated me regularly, via my chosen method of communication.
Agent replied · 15 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI'm writing this review to describe my experience after renting a house through Paul Dubberley. This house is perfect for me and my family. Perfect location, I find it very easy to get in contact with the landlord in case I need help. I am very grateful for the integrity and professionalism of Penny Hipkins of Paul Dubberley, I recommend her 100%. The most important thing was the customer support of Penny Hipkins, her strategy was professional and she's a force to reckon with. Me and my family are saying a big thank you to Paul Dubberley and Penny Hipkins for your services.
Agent replied · 15 June 2024
Many thanks for your brilliant 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleAbbi came out today to value our flat for rental. Amazing customer experience from start to finish. very knowledgdable of the local area and market prices. she was able to answer all of our questions. whilst we are at the very start of our journey we will be appointing Abbi to manage the property once at that point. she is a real credit to your team. well done Abbi . we are looking forward to appointing you when we finally sell our house !!!!! if i could give you more stars i would because you really left us with the WOW factor !!!! good follow up email too and good customer engagement skills
Agent replied · 15 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe service I received from this branch was excellent! Laura made sure I had a smooth process by providing expert advice and support. Thank you!
Agent replied · 14 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe just bought a house and the team from this branch was brilliant . Especially Kevin Thompson that in my opinion is the best MA , he did everything in his power to find the right house for us and the best offer on the market . So many thanks Kevin King regards Marius , Gabi and the little one 😀
Agent replied · 14 June 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Paul Dubberley Estate Agents is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
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Questions about Paul Dubberley Estate Agents
Which Paul Dubberley Estate Agents office has the most reviews?
Tipton has the most, with 266 reviews rated 4.4 out of 5, followed by West Bromwich with 245.
Where are the Paul Dubberley Estate Agents offices?
The three Paul Dubberley Estate Agents offices, by town:
- Tipton: 73 Great Bridge, Great Bridge, Tipton, DY4 7HF
- West Bromwich: 290 High Street, West Bromwich, B70 8EN
- Wolverhampton: 69 Church Street, Bilston, WV14 0AX, Wolverhampton, WV14 0AX
Has Paul Dubberley Estate Agents won any awards?
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
