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5/5
GoogleRight from the beginning paul dubberley has been amazing and been a massive help with us trying to sell out property. Nicky in particular has been brilliant with getting us viewing, give feedback straight away and generally helping with any question we had. Would highly recommend.
Kayleigh Β· 16 March 2024 Β· Paul Dubberley Estate Agents Tipton
Agent replied Β· 14 June 2024
Thank you for taking the time to leave us your 5* review and recommendation Kayleigh Draper! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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4/5
GoogleAs a first time buyer, the information and support provided around options and the process at each stage helped me understand clearly. Any questions were answered well and everything seemed to be completed promptly. The only negative was in my decision process around using in house services. I only used the in house solicitors, but would have continued with the in house adviser after the initial meeting had I not already had one externally. The estate agent, solicitors and adviser were great when I worked with them. Overall positive experience.
Lewis Β· 16 March 2024 Β· Paul Dubberley Estate Agents Tipton
Agent replied Β· 14 June 2024
Itβs really lovely to read another reviewLewis Churchill. Many thanks, Lucy, Customer Relations.
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5/5
GoogleMia was very helpful in making sure everything was in order and chasing up the 3rd party referencing team to avoid delays to moving in as much as possible. Extremely satisfying service!
Just Β· 27 February 2024 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 24 October 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAbsolutely lovely team, Mia is especially helpful, made the process run as smoothly as possible and has been very friendly and understanding, real credit to the team.
Bethany Β· 27 February 2024 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 24 October 2024
Thank you Bethany for your amazing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe canβt thank Manisha enough for the help she gave to get me my mortgage. She was informative, fast acting, approachable and friendly. Manisha made me feel at ease every step of the way.
Tony
Abbi Β· 27 February 2024 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 24 October 2024
Many thanks Abbi for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAaron at Paul Dubberley Estate agents has provided great assistance. He has been extremely helpful with lots of communication via calls and emails so keeping you updated every step of the way. Very engaging, listening to the client. Great Service.
Singh Β· 27 February 2024 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThe Lettings team at the Bilston office were so helpful in ensuring I move into my new apartment with ease. From my viewings to checking in, they were all friendly and smiling. Mia communicated effectively and ensured I was carried along. Reference checks and all documentation took about a week and I even got a move in packageπ. Thank you Mia, thank you to the whole lettings team. I appreciate the help.
Oma Β· 27 February 2024 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 24 October 2024
Many thanks Oma John for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI had an amazing experience with Jordyn! She was so helpful and full of advice. I have dealt with quite a few agents the last few weeks and I can honestly say she was the kindest and most understanding. An absolute pleasure to deal with. I wish you the absolute best in your career. You deserve it!
Victoria Β· 27 February 2024 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 24 October 2024
Victoria C thank you for your kind words and your wonderful 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWhen we first walked in to Kevin's office we didn't expect much because our past experience with a mortgage adviser wasn't positive. However, we're so glad we did because he helped us find deals, catered to our needs and didn't try to sell us anything or make us feel like we had to sign up for anything we didn't necessarily need. Kevin was very informative and patient. I would highly recommend his service to anyone. You're a Gem Kevin Thompson. Thank you so much for your help.
Jagjit and Harminder
Jagjit Β· 27 February 2024 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 24 October 2024
Jagjit, thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleMortgage adviser Manisha Beghal has really helped us a lot with mortgage. Sheβs very friendly and amazing to talk with. Experienced, honest and always available for questions at any time. Would recommend her service to others as she knows what she is doing.
Nandini Β· 16 February 2024 Β· Paul Dubberley Estate Agents West Bromwich
Agent replied Β· 15 June 2024
Thank you Nandini for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GooglePurchasing a home can be overwhelming, but with an exceptional agent team like Jack and Ashley at Paul Dubberley West Bromwich, the process becomes much more manageable. Their constant updates and guidance made the journey smoother. I must also commend Manisha Behgal, my mortgage advisor, for delivering outstanding service. She not only provided valuable advice but also helped secure an incredible mortgage deal while keeping me well-informed. I highly recommend their services for anyone in search of a home.
Satwant Β· 16 February 2024 Β· Paul Dubberley Estate Agents West Bromwich
Agent replied Β· 15 June 2024
Many thanks for the fantastic recommendation and 5* review Satwant. Kind regards, Lucy, Customer Relations.
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5/5
GoogleExcellent and efficient service finding a Tennant swiftly. Team are very knowledgable and polite, and responsive to any queries. Looking forward to seeing how the property is managed.
Matthew Β· 28 January 2024 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 24 October 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe finally got the keys to our house, Kevin Thompson was our morgage consultant, Kevin is polite, genuine and very efficient. We couldn't of asked for a better person to help with the purchase of our first home as first time buyers.
Sam Β· 28 January 2024 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 24 October 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI would love to say a massive thanks to Kevin who sorted our mortgage. He went above and beyond for us, explained each part of the process and kept us upto date throughout. You could tell he genuinely wanted to help us which is not something you come across very often! Thanks Kevin π β¦
Sophie Β· 28 January 2024 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 24 October 2024
Thank you for your excellent 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
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1/5
GoogleWhilst I absolutely hate having to raise complaints, I strongly advise to stay far away from this agency and especially Amanda Rawlins. She is unprofessional and blunt when replying to emails, not sure how she became manager! I rented smoothly a property through Bilston branch and was told that Amanda is a property manager and if any issues to contact her. Entered the property after collecting the keys ready to move in and the state of flat was absolutely horrendous, the flat hasnβt been cleaned in a really long time, wormβs coming from behind the kitchen cupboards, broken and mouldy appliances, previous tenant rubbish not removed, no hot water in the flat, mould everywhere β¦ honestly the worst of the worst imaginable! Carpets heavily stained, dirty and mouldy, leaving me with nothing but to pay for professional deep clean services. Upon receiving reply to complain email Amanda repliedβ The dirty, dust and stain cupboards was seen on your viewing and you did take the property as seenβ. So apparently itβs normal to rent property without cleaning it first!!! They quick to take money from you, promise you maintenance will be carried out prior to moving in and then disrespect you like that. Disappointed with the service provided !
Aggie Β· 23 January 2024 Β· Paul Dubberley Estate Agents West Bromwich
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5/5
GoogleHuge thank you to Elisha at West Brom Paul Dubberley. Great communication, really efficient and was extremely thorough in explaining the processes and procedures. Thanks again.
Pariss Β· 17 January 2024 Β· Paul Dubberley Estate Agents West Bromwich
Agent replied Β· 15 June 2024
Many thanks Pariss for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWhat an experience with this company. Elisha what a star. She went above and beyond to help my wife and I with a house we are letting. Kept us informed about everything. There aren't enough stars on this review, if there were they would all be ticked. I would highly recommend this company and especially Elisha. I would also like to mention Aaron aswell, very friendly person. Thankyou again Elisha
Ian Β· 17 January 2024 Β· Paul Dubberley Estate Agents West Bromwich
Agent replied Β· 15 June 2024
Hello Ian, Wonderful to read your kind review and thank you for your 5*!
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5/5
GoogleI have been impressed with the professional and prompt service provided by Elisha Williams, in particular. She guided me through the process of renting my house out, making the experience much less stressful for me. I had excellent and timely communications with her which enabled a smooth transition from beginning to end.
Martin Β· 17 January 2024 Β· Paul Dubberley Estate Agents West Bromwich
Agent replied Β· 15 June 2024
Hello Martin, Wonderful to read your kind review and thank you for your 5*!
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5/5
GoogleI have just used Paul Dubberley letting agents to let my property and i am really pleased I chose them over the other agents in the area. They were able to find me decent tenants and got them moved in with 2.5weeks. In time for Christmas which was amazing and really quick. Elisha Williams(manager) was brilliant from start to finish. She was very kind, helpful and professional all the way through. Again, Iβm really happy with their level of service.
Femi Β· 17 January 2024 Β· Paul Dubberley Estate Agents West Bromwich
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleKeanu and Nicky make a great team. They were always there to answer questions and made the process of selling my late dadβs house very easy. Many thanks to you both.
Pauline Β· 16 January 2024 Β· Paul Dubberley Estate Agents Tipton
Agent replied Β· 14 June 2024
Hi Pauline! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
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5/5
GoogleTop notch service.Mia is an Awesome person.π β¦
Akintayo Β· 9 January 2024 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 8 January 2025
Hi Akintayo! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
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5/5
GoogleKevin was amazing helping us through the process of buying our first home! Couldnβt have been more helpful! 100% would recommend
Leah Β· 29 December 2023 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 24 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat experience with Paul Dubberley sorting out my rental. Mia and Elisha were very quick in finding tenants and sorting out the paperwork. Any questions needed answering, they were quick to respond to. I would definitely recommend the agency and dealing with the Mia and Elisha in particular.
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Jaye Β· 29 December 2023 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 24 October 2024
Hello Jaye, Wonderful to read your kind review and thank you for your 5*!
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5/5
GoogleMia and Elisha are loving souls and angels in disguise, so professional in what they do and they put the interest of their clients first. Getting my new home through them is one of the best things I have ever wished for. I sincerely appreciate you both and I will recommend them over and over again. I appreciate my gift as wellπ. I give you 10stars.
Olayinka Β· 29 December 2023 Β· Paul Dubberley Estate Agents Bilston
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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