★★★★★ 5/5
GoogleWe had an outstanding experience with Mr. Kevin Thompson from Paul Dubberley Bilston. From the initial consultation to the final signing, he demonstrated exceptional professionalism and dedication. He was incredibly knowledgeable about the local market, providing valuable insights that helped me make informed decisions. Communication was clear and prompt, and he went above and beyond to ensure a smooth transaction. We highly recommend Mr. Kevin Thompson for anyone looking to buy or sell a property. His expertise and commitment are truly unparalleled.
As a first-time homebuyer, we were quite anxious about the process, but Mr. Kevin Thompson made it incredibly smooth and stress-free. From the very beginning, he was patient, attentive, and incredibly knowledgeable. He took the time to explain every step in detail, ensuring we felt comfortable and informed throughout. We highly recommend it.
Thank you, Mr. Kevin, for your outstanding service!
Manpal · 27 May 2024 · Paul Dubberley Estate Agents Bilston
Agent replied · 24 October 2024
Thank you for leaving us your 5* review Manpal!
★★★★★ 5/5
GoogleMassive thank you to Elisha and Chelsea, who have been absolutely amazing helping us :) couldn’t recommend them enough!
Zoe · 16 May 2024 · Paul Dubberley Estate Agents West Bromwich
Agent replied · 15 June 2024
Zoe Langley thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleElisha and Chelsea have been an amazing help with the Rentals. Always helpful, easy to communicate and willing to go the extra mile! Thank you so much, for all your help, highly recommend! Genuinely interested in doing the best for you, and providing great service!
Sunny · 16 May 2024 · Paul Dubberley Estate Agents West Bromwich
Agent replied · 15 June 2024
Sunny Kumari many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI used Manisha at Paul Dubberley to arrange my new mortgage, she has been great throughout the whole process. Communication was great. Very helpful throughout the process. Would keep coming back to her for any future mortgages. Thank you for all the help.
Gurleen · 16 May 2024 · Paul Dubberley Estate Agents West Bromwich
Agent replied · 15 June 2024
Thank you Gurleen Kaur for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleElisha and Chelsea have provided a great service to me. I previously went with W&K Properties but this lasted less than a week as they were pressuring me into accepting a tenant when I wanted to wait for the right fit for me. Paul Dubberley's team came up trumps and provided a much more comprehensive service. I found a tenant within days that I am happy with. It is a big thing to trust someone else to take care of your property when you are an accidental landlord, but I would happily recommend and use this service again. Thank you ladies!
BeingJoWood · 16 May 2024 · Paul Dubberley Estate Agents West Bromwich
Agent replied · 15 June 2024
BeingJoWood many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from Paul Dubberley Team, especially Elisha and Chelsea. Communication was very good throughout in finding me the right tenant. Also they found suitable workmen to complete jobs at the property, which saved me time. Elisha and Chelsea made the process pleasant and stressfree. Thank you to all involved. I would highly recommend Paul Dubberley Letting Agents West Bromwich to anyone looking to let out their property.
Rhonda Bird
Rhonda · 16 May 2024 · Paul Dubberley Estate Agents West Bromwich
Agent replied · 15 June 2024
Thank you Rhonda Bird for your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJordyn has very good service
Es · 27 April 2024 · Paul Dubberley Estate Agents Bilston
Agent replied · 24 October 2024
Thank you Es!
★★★★★ 5/5
GoogleMy fiancé and I dealt with Mia and Jordyn (Bilston branch) when renting our first home and it was a smooooth operation. We received top service from start to finish and were walked through the process with absolute professionalism!! Friendly team and would 100% recommend. Thanks guys ☺️
Hannah · 27 April 2024 · Paul Dubberley Estate Agents Bilston
Agent replied · 24 October 2024
Hi Hannah, Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleManisha knows her job very well.. good advice very knowledgeable.. can't fault anything
Jason · 16 April 2024 · Paul Dubberley Estate Agents West Bromwich
Agent replied · 15 June 2024
Thank you Jason Reynolds for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRented a flat from the West Bromwich branch and was promised to clean and get ready before I get the key handed over to me, it’s more than a month and there’s nothing they did, quick to take money but never cared to take actions against the landlord to resolve the issues in the flat. Worst agency to rent from…
Mira · 16 April 2024 · Paul Dubberley Estate Agents West Bromwich
Agent replied · 15 June 2024
Thank you for taking the time to leave this feedback. If you would like to go through this in more detail at all, please do email me at complianceresidential@connells.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAt nine o clock the Paul dubberlery agent called me are you coming to this property I said yes we are. Once I had arrived at in 12.30 (the appointment was at 1.00).it was a 3 hour drive from Bedford they phoned, me at 12.59 saying the house is still pending bare with me 2 seconds and hanged up. after 6 mins they said unfortunately this has been cancelled because the owners of the housenare not awnsering the door. I said this is not a fair excuse because I drove three hours here to view this house they said sorry but I said it's not alright you time wasted me and you time wasted yourself but they still say sorry but in anger I hanged up on the phone I hope in the future this does not happen to anyone if they come far away it's difficult one to another it's not easy driving hours to hear this has been cancelled hope all staff improve better.
Aryan · 16 April 2024 · Paul Dubberley Estate Agents West Bromwich
Agent replied · 15 June 2024
Hello Aryan Ahmed, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter multiple recommendations, I decided to use Manisha as my mortgage broker and I was not dissapointed. Although speaking to multiple ‘cheaper’ options, i quickly realised you are paying for quality, experience, honesty and fantastic communication with Manisha. She was able to work her magic and turnaround the mortgage process in no time at all. Truly a legend. Pay the price and use someone who will make it easy for you. Highly recommend. 5 STARS.
Also a special mention to Ashleigh and Jack who are also both really professional and very welcoming - no pushy sales tactics here. Great branch!
Mohammed · 16 April 2024 · Paul Dubberley Estate Agents West Bromwich
Agent replied · 15 June 2024
mohammed Mansoor thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI would have gave this place a 0 star!! I approached the rental department to find me tenants for my property. I trusted this company as this is what they are professionals in. This agent miserably failed to do the proper checks on the tenants. The tenants they approved stopped paying the rent after 2 months of moving in.The tenants this company approved have NO respect for my property. Ive had to take the tenants to court for possession of property, which has cost me thousands. I’ve had sleepless nights, anxiety and bought on a lot of stress. DO NOT use this agents!! AVOID, AVOID, AVOID!!!
Kalwinder · 15 April 2024 · Paul Dubberley Estate Agents Tipton
Agent replied · 14 June 2024
Hello kalwinder kaur, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am incredibly impressed with the service provided by Paul Dubberley - Tipton during the sale of my property. Despite the challenges we faced, Paul Dubberley supported me every step of the way. Nicky, in particular, exceeded expectations, going above and beyond multiple times.
I wholeheartedly recommend this branch for their exceptional support and service.
My sincere gratitude to Nicky and Paul Dubberley - Great Bridge.
Malaika-Rose · 15 April 2024 · Paul Dubberley Estate Agents Tipton
Agent replied · 14 June 2024
Malaika-Rose Reid many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy Property was sold with another agent but we was having complications and Paul Dubberley came on board and have been exceptional from start to finish.
I was particularly impressed with Nicola, she looked after my sale throughout the process and kept me updated as well as offering professional advice when I needed some guidance. I would highly recommend this agent to anyone who is looking to sell their property, fantastic Team and thank you for all your help.
Ajit · 15 April 2024 · Paul Dubberley Estate Agents Tipton
Agent replied · 14 June 2024
Thanks for the excellent recommendation and 5* review ajit trehan! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Temi · 28 March 2024 · Paul Dubberley Estate Agents Bilston
Agent replied · 24 October 2024
Many thanks Temi ADELUSI for your 5* review.
★★★★★ 5/5
GoogleKevin Thompson was the nicest person to work with, he managed to get us a mortgage and in a house in under 4 months. Really recommend their team.
Simaran · 28 March 2024 · Paul Dubberley Estate Agents Bilston
Agent replied · 24 October 2024
Simaran Kaur thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur experience with Mia was amazing. We were updated throughout the process while waiting which was reassuring. Keep the good work going and thank you for your service
Adelusi · 28 March 2024 · Paul Dubberley Estate Agents Bilston
Agent replied · 24 October 2024
Thank you for taking the time to leave us this amazing 5* review Adelusi Mosunmola. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleJordyn was amazing from start to finish. We have never dealt with anyone so professional and personable than her. A credit to Paul Dubberley and helped us secure a home in less than 24 hours, thank you Jordyn!
Raj · 28 March 2024 · Paul Dubberley Estate Agents Bilston
Agent replied · 24 October 2024
Raj Singh thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleElisha was very helpful and informative with regards to a rental property we was interested in.
Michael · 17 March 2024 · Paul Dubberley Estate Agents West Bromwich
Agent replied · 15 June 2024
Many thanks Michael Davies for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlways a pleasure dealing with the staff at this branch. A special thank you for Jack, who after leaving after selling me my house, has come back just in time for when I wanted to sell it. All very smooth and good customer relations.
Jagtar · 17 March 2024 · Paul Dubberley Estate Agents West Bromwich
Agent replied · 15 June 2024
Thank you for taking the time to leave us your 5* review Jagtar Singh! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI used Manisha at Paul Dubberley to arrange my new mortgage, she has been great throughout the whole process. Communication was great as she kept me informed and would respond quickly to any questions i had. She went above and beyond, 10/10 would keep coming back to her for any future mortgages. Thank you
Pav · 17 March 2024 · Paul Dubberley Estate Agents West Bromwich
Agent replied · 15 June 2024
thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHelpful and friendly staff!
Heena · 16 March 2024 · Paul Dubberley Estate Agents Tipton
Agent replied · 14 June 2024
Thank you for taking the time to leave us this amazing 5* review Heena “Bunneh” Patel. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery efficient, friendly staff! On the ball with updates, no chasing. Would highly recommend!
Lisa · 16 March 2024 · Paul Dubberley Estate Agents Tipton
Agent replied · 14 June 2024
Thanks Lisa Morgan for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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