Parsons Son and Basley estate agents in Brighton and Portsmouth

★★★★★ 5/5

Google

As property managers go I couldn't think of more decent and efficient firm, and that comes with about 12 years of experience! In particular, the latest renovations carried out on my property were dealt with extremely professionally, and particular mention must go to Diego Patti who has been an excellent communicator and handled my questions and concerns to my upmost satisfaction! Oliver

Olli · 5 December 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

Al the staff here are super helpful and friendly. Amber, Amy & Symphone have been very efficient in our letting process. Amber kept us informed throughout the process.

Sally · 22 November 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

We have been dealing with Simon & Lucy over the last few months. They have absolutely put themselves out to help us in every way and have been there for every step. They have always been available at every turn and if not in the office have come back to us very quickly. They have gone above and beyond.

Sally · 18 November 2025 · Parsons Son and Basley Brighton

★★★★★ 1/5

Google

I am disappointed with the racism and assault i get from M.K​​​​. He comes to my business as property management but he is trying to get in my private draws and assaulting my staff and my self. There is lack of communication as well he will not answer any phone or email just emails when he is coming for inspection then walks to shout around the shop. I am not happy with this at all and all my patience to this is leaving me.

Mehmet · 16 November 2025 · Parsons Son and Basley Portsmouth

★★★★★ 5/5

Google

Simon and Lucy in the auctions department are an absolute pleasure to deal with. They run the best property auction in Sussex in my view and I have always rated them highly and recommended to friends and family who have all said the same. They always give honest advice and deliver a fantastic service whether you are a buyer or seller.

Daniel · 16 November 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

Simon and his assistant, Lucy, have been truly magnificent in pursuit of the best deal/sale of several properties for our property company. Very often they have gone beyond the requirement of a normal estate agent in producing a first class final result to the great satisfaction of the client Stephen Owen 2AJO Ltd

Stephen · 16 November 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

UPDATE Very good and thorough property management services requested through Darren (Head of Lettings) and arranged very quickly and efficiently by Katie/the property management team in respect of arranging scaffolding and pigeon clearance measures. (November 2025) July 2025 - A first class experience in all respects in managing a tenancy transfer and deposit transfer arrangement to secure my family accommodation. Ellie C and Symphone were patient, friendly and helpful throughout the process to ensure a successful outcome. Highly recommended agents. Thank you.

Mike · 16 November 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

I cannot praise enough Lucy Rowland and Simon Chaplin, who took on the sale of my property by auction this year. They have been helpful and friendly throughout and have assisted me in every stage of the sale making the complicated process very easy for me. I found the Firm via a card pushed through my door and took pot luck in using them, but I am so glad that I did.

Hilary · 16 November 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

A big thank you to Simon and Lucy in the Auction Department. They were very friendly and helpful seeing through our sale of 135 South Farm Road. Best Wishes to you both Sarah Yardley

Sarah · 16 November 2025 · Parsons Son and Basley Brighton

★★★★★ 1/5

Google

My mother is 97, as a sole family member caring for her it is very difficult, you no patience with our situation, despite no emails from you since September about payments which we could have easily discussed and sorted. You've just lumped us a huge admin fee and threatened to take her to court. No warning or emails sent from September to November. Shame on you.

Vera · 10 November 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

Our experience with Parsons Son and Basley has been incredibly good. We would like to standout the remarkable work of a great team: Lucy and Simon. They were a huge support, not only on a proffessional level but also on a personal level. We were first time buyers, scared, not knowing what to expect, confused about the buying process, having communication problems with our own solicitor and Lucy and Simon became a key part to make our life much easier. Always available to give us advise, kept us inform at every stage going above and beyond to make the sale as smooth as possible during a very stressful time for us. Many thanks to PS&B team specially to Lucy and Simon for your generosity, kindness and good work. We were a great team! Regards Cristina & Beatriz

Cristina · 10 November 2025 · Parsons Son and Basley Brighton

★★★★★ 1/5

Google

Rating only, no written review.

Jordan · 10 November 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

We rented via P S & B for a couple of years and found them to be very professional at all times. Katie was always helpful and responded quickly to any questions. I would not hesitate to use them again in the future.

Barbara · 10 November 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

Very helpful and responsive agents who helped us secure a beautiful flat

Sarah · 10 November 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

My first ever positive rental experience- these guys are amazing. We were looking for a property asap and were in a rush, we viewed the property and thanks to the efficiency and support of the Lettings team we had moved in within 10 days of the initial viewing. They were always quick to respond, and happy to pick the phone up to assist with our application in any way they could. I would highly recommend!

Katie · 10 November 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

Simon Lucy and the auction team went above and beyond to help us with our recent land purchase. A very professional team, we are extremely grateful to them for pushing things along

Richard · 10 November 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

Rating only, no written review.

Jillian · 10 October 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

Katie Inkpen has proven to be an exceptionally patient, empathetic and effective property manager. She was understanding throughout the deposit return process, creating a good communication channel between me as a tenant and the landlord to …

Vaishnavi · 10 October 2025 · Parsons Son and Basley Brighton

★★★★★ 1/5

Google

Despite your reply - we are STILL waiting for solicitors questions to be answered since 21st March. Nobody, not even you have replied to the urgent emails my solicitor or myself have sent over the last week. Not a single reply from anyone …

Ian · 10 October 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

Simon Caplin, Head of the Auction Department and Lucy, his assistant, could not have done more for us, and in a friendly, caring manner. They managed to make a successful and speedy sale of a difficult property at a good price. I thoroughly recommend them.

Peter · 15 September 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

Had such a positive experience with Ellie when doing reference checks for our flat, she was so patient and lovely felt really looked after! Thank you x

Lily · 3 September 2025 · Parsons Son and Basley Brighton

★★★★★ 1/5

Google

Abysmal service!

Sarah · 2 September 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

Huge shoutout to Ellie Cover for her helpful attitude and for always being one email away. Even when things got a bit complicated, Ellie was there to help and advise on next steps in order for the process to go as smoothly as possible. Top notch customer service and reply time. Thank you Ellie!

Daniel · 4 May 2025 · Parsons Son and Basley Brighton

★★★★★ 5/5

Google

Nicola Thomas was extremely efficient and helpful recently when I needed information regarding the leasehold on my flat. I needed the paperwork quickly in order to complete the sale of the flat. She certainly delivered. Thank you! Irene Cannon

Lauren · 16 April 2025 · Parsons Son and Basley Portsmouth