Trusted Agent profile
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★★★★★
691 reviews across 4 offices and 3 platforms
Park & Bailey - Coulsdon has four offices, in Coulsdon, Caterham on the Hill and Woldingham (two offices). Together they have 691 reviews on three platforms, rated 4.9 out of 5 overall.
685
Reviews on Google
All 4 offices
1
Reviews on Facebook
All 4 offices
5
Reviews on Trustpilot
All 4 offices
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Park & Bailey - Coulsdon's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Park & Bailey - Coulsdon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 674 reviews on Google only. Show every review
5/5
GoogleWe had excellent service from Park and Bailey, from our first meeting with Chris Knowles, through to the progressions office, where we were looked after superbly by Ginette. …
Hi Carmella, thank you for the comments! We are happy to hear you had a good experince with the Coulsdon team when selling your home with us. We look forward to helping you purchase in the future.
5/5
GoogleWe chose Park & Bailey because they have a great reputation and we wanted a local company on hand to deal with the ups and downs of moving home. We were delighted with our choice. Hadley, Chris, Ginette and the team were excellent. They …
Thank you for the review Claire, we are very happy to hear you had a good experience with our Coulsdon branch. We will be sure to pass your comments to the team.
5/5
GoogleI recently purchased a property through Park and Bailey, Coulsdon Branch. I work abroad and I was actively searching for a family home to buy in the Coulsdon area for over a year when I met Chris Knowles. My time in the UK was always very …
Hi Safia, thank you for the review. Happy to hear you had a good experience when buying through the Coulsdon team, we will pass your comments over. Good luck in your new home.
5/5
GoogleWe recently used Park and Bailey in Coulsdon to both sell and buy our new property. Chris our agent was absolutely fantastic, he was diligent and kept us informed throughout the whole process. Rob, Maria, (Ginette from the progression team) …
Thank you for the great review Shola, we will pass these over to the team for you.
5/5
GoogleA big thank you to Hadley and the sales team at Park & Bailey Coulsdon, for arranging all the visits and professional tours of our home. I am very happy we selected you to be our Estate Agents. A personal thank you (and from our solicitors) …
Hi Ben, thanks for the review. Happy to hear you had a good experience when selling with us, we will pass your comments over to the team.
5/5
GoogleI dealt with Chris Knowles at the Coulsdon Branch for our house purchase. He is very professional and not at all like the typical estate agent I have come across before! A very honest pleasant chap and down to earth with no hidden agenda. …
Hi J, thank you for the feedback and review. We are happy to hear you had a good experience when dealing with Chris and our Coulsdon Branch, we're also glad that you would recommend us too.
5/5
GoogleVery professional and helpful
Thanks for the review Andrew.
5/5
GoogleI was very impressed with the excellent service and all the help I received on the purchase of an apartment in Caterham. I cannot praise them too highly. Thank you to all the staff especially Sue.
Thanks Vivienne, happy to hear your received excellent service. We hope you enjoy your new home!
5/5
GoogleVery professional and helpful
Thanks for the review Andrew.
5/5
GoogleRating only, no written review.
Thanks for the review Dario.
5/5
GoogleRating only, no written review.
Thanks for the 5 stars Davina.
5/5
GoogleRating only, no written review.
5/5
GoogleFist class customer serves
Thanks Keith, happy to hear this.
4/5
GoogleThe service we received was professional and friendly, and having a staff member who is solely responsible for looking after the sale is of enormous help.
Thanks for the review Nigel, happy to hear you thought our service was professional and friendly.
5/5
GoogleWould recommend park & bailey, a very professional, efficient and friendly service from start to finish. I would definitely instruct them again if moving in the future.
Thank you for the review Karen. Happy to hear you had a good experience with us, and that you would use us again.
4/5
GoogleChris was professional and helpful throughout the whole process of our purchase, woudl definately recommend using him
Hi Kellie, we appreciate the comments. Happy to hear you had a good experience when dealing with the team. Thank you.
5/5
GooglePrompt, efficient, courteous and helpful at every stage of the process. The best experience I've had with selling a house
Thanks for the review and great comments David, happy to hear you had a good experience with us.
5/5
GooglePark and Bailey proved great service on the purchase of our new house. Special thanks to Suzanne, Chris and Grainne for the help!
Thanks for the review David, happy to hear you received a great service form the Coulsdon team. Enjoy your new home.
5/5
Googlevery professional team with excellent local knowledge of the large family house market. Ginette is an invaluable member of the team that enabled a complex transaction to get done - despite the vagaries of the UK property system and fickle players at the top and bottom of the chain.
Thanks for the review Philip, happy to hear you had a good experience with us. We will pass your comments to the Coulsdon team.
5/5
GoogleSeveral years ago we put our house on the market with Park and Bailey but for various reasons did not proceed. This year we put our house back on the market and had no thought of selling through any one else. Hadley and his team did a very proffesional job. Many thanks.
Thank you for the review. Happy to hear you had a good experience when selling with us.
5/5
GoogleWe found Park & Bailey very helpful, professional and an efficient team always answering any questions quickly and fully. Both the sales team and the sales progression team were friendly, and reliable. Thank you. I would certainly recommend your services to friends and family.
Thanks for the review Lindsey. We are always happy to hear good feedback and pleased that you would recommend us.
5/5
GoogleOur house move was a slow burn with several hurdles along the way. Park and Bailey throughout the process were professional, responsive and helped drive the chain through to completion. They also gave us invaluable advice to help complete the chain. We'd thoroughly recommend them to any other prospective client!
Thanks Raza, we appreciate the review. Also, we are happy to hear you would recommend us! Enjoy your new home.
5/5
GoogleA great experience and sales with Park & Bailey. High ratings to Rob Burley and Sue Hodson who have been outstanding and always on the ball. They have kept me fully updated throughout everything. I would definitely recommend this firm.
Thanks for the review Lakisha, happy to hear you had a good experience when dealing with our Coulsdon branch. Also, we are pleased to see that you would recommend us too.
5/5
GoogleI was very happy with the service I got from Park & Bailey - they got me a great offer for my property and helped us every step of the way through the long and complex chain process to ensure a successful exchange! I wouldn't hesitate to recommend Park & Bailey to friends and family.
Thank you for the comments Robin, we will pass these to the team. Happy to hear you would recommend us!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Coulsdon has the most, with 434 reviews rated 4.9 out of 5, followed by Caterham on the Hill with 252.
The four Park & Bailey - Coulsdon offices, by town:
Yes. In The Trusted Agent 2026 awards: Park & Bailey - Coulsdon, Coulsdon won Platinum; Park & Bailey - Coulsdon, Caterham on the Hill won Gold.
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