Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleVery happy for the experience i had with Oyster Properties, specially with the agent Gemma, which it was very helpful .
I highly recommend them! 👍🏼 …
Maria · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Hi Maria Alexandra Luca,
We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleVery pleased with service as you were quickly able to find us a tenant.
You were good at returning calls and following up.
Service was clearly explained with options.
Overall would recommend using again.
Alpa · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Hi Alpa Shah,
We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleDisappointed Letting Agency!
I had an appointment with and they let me wait outside the property. Later I have been call and told that they can’t come at the appointment, because I am on benefits.
They should mention that from the first time.
They waste my money and time.
Shame!
Again, not an honest agency.
Bogdan · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Dear Bogdan Nicolescu-Szabo,
We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. . We want to make things right. So, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business.
Best Regards,
Oyster Properties Team Read Less
★★★★★ 5/5
GoogleThank you for all your help and support looking after my property. You’ve made managing my first buy to let very easy, simple and saved me money, which I really appreciate. Have already recommended you to all my friends and family.
Nick and Minal you are superstars!
Pratik · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Hi Pratik, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
★★★★★ 5/5
GoogleI recently rented a property with Oyster in Stanmore and i just wanted to give a big thanks to Bianca and Gemma that they make the process so easy and they helped out the entire way!
Highly recommend this estate agency!
Nicolae · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Hi Nicolae Grajdeanu,
We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleMy wife and I recently purchased a property and were extremely happy with the service Oyster provided. Manesh was an excellent agent who kept us updated with the progress frequently.
The advice and suggestions he gave were always in our best interest. The process was made stress free as Manesh did most of chasing around. He even chased our mortgage providers when they delayed the process.
Thank you very much for your help.
Chetan and Hemali
Chetan · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Hi Chetan Depala,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleVery good Agency, truly professional and with attention of details. They found us a new property like we were looking for. Gemma was very kind and kept us inform all the time and help us step by step.
I recommend it.
Maria · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Hi Maria,
Thank you for taking the time to review your experience with Oyster Properties. I am very pleased to hear that our staff made the transaction a pleasant one without any headaches. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if there is anything we can help you with. Looking forward to seeing you again soon.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleI have been reading the reviews and on basis of that i contacted Oyster Properties as I am looking at renting. I called in the morning and was put on Hold for 6min 25secs, reply was they are waiting for someone. Got put on hold for another 2 mins. I requested a call back as i was at work. 3 hours gone no call.
I called back again to be put on hold for another 3 mins 57 secs and then told i am sorry the property has been withdrawn. Shouldnt that information been given to start with as i am sure they have regular updates. No customer service at all.
Mansoor · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Hi Mansoor Gilani,
We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleThe agency was very friendly and understanding,specially Gemma and Bianca for their knowledge to help me to get the flat that i wanted.Very speacial
Thanks to all the stuff working at Oyster Properties. Have a wonderful day, and would definitely recommend for other people whos looking for houseor flat.
Alexandra and Jessy
Marta · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Hi marta smolec,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWould definitely recommend to others.
They deserve more than 5 stars! The quality of costumer service I received while dealing with them was beyond my expectations. They are a great team who will do their best to help you, all the other staff working for the agency was nice and friendly aswell. Thank you Gemma, Bianca, Hema!
Thank you so much Oyster Properties!
Loredana · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Hi Loredana Agache,
Thank you for taking the time to share your experience. We are glad that you are satisfied with your stay. We are very pleased to hear that our staff provided you an excellent customer service. We look forward to serving you again. Please don't hesitate to call us if there is anything we can help you with. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOne of the best agents I've worked with.
Very professional, especially Gemma and Bianca, who proved that finding a property to rent is not always complicated. I'm very pleased with the communication between me and the two agents involved in helping me make the whole operation a very simple one.
I will definitely recommend it !
Thanks again to Gemma and Bianca .
Carlos · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Hi Carlos Valentin
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleExcellent experience of renting from Oyster. Gemma helped answer my questions precisely in timely manner. The process was also very smooth as I had to visit there office just once to collect the keys and sign the documents.
Will definitely recommend.
Sandip · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Hi Sandip Divate,
Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleFirst time I have worked with this Estate Agent Oyster Property. My experience with them has been great, especially Gemma and Bianca has been of great help.
Overall we had a good experience .
Thank you to you all !!!
Andreea · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Hi Andreea Craus,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma from Oyster Properties has been very professional in her approach. She has been responsive to all my questions and help me find a beautiful house in this city. The staff (Hiral if I remember correctly) at the Stanmore office of Oyster Properties was also corteuous and kind when I went there to colly the keys on the moving in day. Thanks Gemma and Oyster Properties.
Highly Recommend!
Harshil · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Hi Harshil Shah,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI have recently rented a place through Oyster Properties and have been so pleased with the entire process - start to finish. My agent, Bianca, has been brilliant with clear and honest communication, regular updates, advice with adjustments and a very empathic ear - a very welcome service in a seriously stressful market!
Thank you so much Bianca! You have completely restored my faith in helpful estate agents; we are so very happy in our new home.
Warm regards,
Radhika
Radhika · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Hi Radhika, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
★★★★★ 5/5
GoogleA professional, motivated and personalised service. From the sales material for marketing our house, to the honest supportive approach and advise throughout the process. Overall the service we have received from everyone in Oyster Properties team was outstanding.
I could not have asked for anything better and i highly recommend Oyster properties, whether you are selling or buying your property.
Thank you for all your hard work!!
Nehal · 1 May 2019 · Oyster Properties Stanmore
Agent replied
Hi Nehal Shah,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
FacebookWe had a wonderful experience , everything was done quickly and they helped us with all the thing that we need . I will recommend this agency to all my family and friends
Mariana · 15 April 2019 · Oyster Properties Arnos Grove
Agent replied · 3 May 2023
Hi Mariana Mariana,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We really appreciate your business. Our dedicated staff will be pleased to learn of your high praise. Please let us know what we can do for you in the future .
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleThanks Gemma for everything, I recommend oyster property, very good service👍👍👍👍 …
Victoria · 8 April 2019 · Oyster Properties Stanmore
Agent replied
Hi Victoria Ilie
Thank you for taking the time to review your experience with Oyster Properties. We are very pleased to hear that our staff made the transaction a pleasant one without any headaches. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if there is anything we can help you with. Looking forward to seeing you again soon.
Best Regards
Oyster Properties Team
★★★★★ 5/5
GoogleHello, my name is Robert and I would like to confirm that I was very pleased with the agent Gemma, happy to deal with ! 5 stars 🤩 …
Robert-Petrut · 8 April 2019 · Oyster Properties Stanmore
Agent replied
Hi Robert-Petrut Miron,
Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleA big thank you to Gemma at Oyster Properties, who helped us secure a property. Very pleased with the level of customer services and efficiency . Would highly recommend Oyster Properties. Once again many thanks.👍🏻👍🏻 …
Rajendra · 8 April 2019 · Oyster Properties Stanmore
Agent replied
Hi Rajendra Pindoria,
Thank you for taking the time to review your experience with Oyster Properties. I am very pleased to hear that our staff made the transaction a pleasant one without any headaches. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if there is anything we can help you with. Looking forward to seeing you again soon.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
FacebookBig thanks to Gemma very professional. process was very easy everything was online I had to go to the agency only two times when I saw the property and when I signed the contract.
Cristian · 3 April 2019 · Oyster Properties Arnos Grove
Agent replied · 3 May 2023
Hi Cristian Ionut Cicioc,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
FacebookWe had a wonderful experience. The entire process felt highly professional and stress-free. A big thank you to Gemma and Nick for all their help!
Dimitra · 26 March 2019 · Oyster Properties Arnos Grove
Agent replied · 3 May 2023
Hi Dimitra Kyriakidou,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma from the Oyster properties was our agent and we are both so impressed with the service that we received!
We would 100% recommend Gemma and the service that she provides. We've had such … More
Zuzie · 6 March 2019 · Oyster Properties Stanmore
Agent replied
Hi Zuzie, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
★★★★★ 5/5
GoogleVery good service by Gemma in resolving all queries and helping me get a good room.
Mrinmoy · 28 February 2019 · Oyster Properties Stanmore
Agent replied
Hi M M,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
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