5/5
Rikki was great!
Agent replied · 15 June 2024
Thanks James, we hope you are looking forward to moving into your new home

Trusted Agent profile
★★★★★
244 reviews across 2 offices and 3 platforms
Osborne Heath has two offices, in Ascot and Windsor. Together they have 244 reviews on three platforms, rated 4.9 out of 5 overall.
217
Reviews on Google
All 2 offices
2
Reviews on Facebook
All 2 offices
25
Reviews on Trustpilot
Business-wide
Osborne Heath's two offices, most reviewed first. Each has its own page.
Showing 214 reviews on Google only. Show every review
5/5
Rikki was great!
Thanks James, we hope you are looking forward to moving into your new home
5/5
We have recently exchanged contracts and are soon due to complete the sale of our late Mothers home . This has been handled most excellently by Greg and Rikki with utmost professionalism and empathy , ensuring a smooth transition throughout . Our deepest thanks to both of you . We highly recommend Osborne Heath .
Thank you for a lovely review, and thank your for putting your trust in Osborne Heath at the start of the process
5/5
Having gone thru 2 estate agents prior to actually selling our house, we found Osbourne Heath the most proactive, reactive and were constantly in communication at all times. We could not ask for a better service as they got the job done. Very professional company.
Thank you Joyce, and congratulations
5/5
What a fantastic Company! The great attitude and the friendly approach has been lovely all the way through. We started off being introduced to Greg and then continued with Rikki and the rest of the team. The final outcome was entirely what we had hoped for and the purchasers are a lovely family who we are happy to think will look after our much loved home for many years to come!
Thank you Fiona, and congratulations!
5/5
My wife and I recently purchased our first house thanks to Greg and the amazing team at Osborne Heath. Greg was dedicated to finding a property that suited our needs and budget and was honest, helpful and highly communicative throughout the process. It was a pleasure dealing with Osborne Heath - a team of individuals who go above and beyond to make what can be a difficult process as easy and pain-free as possible.
Thank you Chris, we hope you have settled into your new home and are enjoying life in the town centre
5/5
I had an exceptional experience working with Osbourne Health in selling my property. From the outset, their professionalism and proactive approach stood out, making the entire process smooth and stress-free. Communication was seamless, and I always felt well-informed about the progress. The selling process was not only successful but also a positive and pleasant experience. The level of commitment displayed by the entire team was outstanding and I genuinely appreciate their dedication and support. I can highly recommend Osbourne Heath.
Thank you Jenna, and congratulations for completing today!
5/5
I am very happy to have the help of Jean-Baptiste Séguin, he is very enthusiastic, very professional and very patient. highly recommended
Thank you Kimi
5/5
Outstanding service. The team at Osbourne Heath were brilliant during the sale of our property. I can really recommend them to anyone for this process.
Thank you Colin
5/5
Outstanding. We bought our house through Osbourne Heath and I can honestly say that our experience of working with the team has been first class. We were in the market to buy for 18 months, and interacted with many estate agents, but Rikki built a strong personal relationship with our family and really understood what we were looking for. She only presented us with properties that met our needs, which saved much time and built genuine trust. We did give Rikki a tough set of asks - to find a 4 bed detached house with a south facing garden in Windsor in a slow market, but Rikki did it for us. When we identified the house we wanted, it was not always smooth sailing, but Rikki managed the whole process so smoothly and professionally, which gave us a lot of confidence. If going through another sale process, I wouldn’t hesitate to list with Osbourne Heath and Rikki. She genuinely understands the needs of both buyer and seller, is calm in difficult situations, and honest throughout. Thanks so much Rikki!!
Thank you for such a great review! We hope you and the family cant wait to get moved into your lovely new home
5/5
Osborne Heath have been a pleasure to work with in the sale of my property. Despite challenging market conditions, the team at Osborne Heath put their full support behind my sale efforts. Having previously listed with another agent prior to appointing Osborne Heath, it was a completely different experience. The team are personable, hard working and know the local market well. They’re in regular contact and their app allows you to track viewings and feedback. Thank you to the entire team, especially Rikki who secured our final sale!
Thank you for your kind review!
5/5
I contacted Osborne Heath to initially view a property they had listed. I was very impressed with the communication and indeed the preparation put into my initial viewing. My house was sold and I offered on the house I’d seen with Osborne Heath and it was accepted. Unfortunately, as do often happens, my buyers pulled out and I was not getting many viewings on my house with my big brand corporate agents (based in Maidenhead ) and thought I would lose the house I wanted to buy in Windsor . Greg at Osborne Heath was very supportive and I decided to let them joint promote my property to try and get a buyer . They were so much more efficient than my other agent. This was noticeable right away. They listened and understood my needs and preferences around communication and worked as a strong team so that everyone in the office always knew what was going on . Promotional materials were produced so much more quickly than initially by my other agent and I had regular updates. They had people viewing my house straight away and found someone who wanted to buy it very quickly . They were also able to sell my prospective buyers house and Greg and his team managed the whole chain to completion. I had regular communication and always felt looked after. Ultimately, I have sold and bought a new house in a challenging market and Osborne Heath made this happen, when other agents failed . The process was made positive and stress free and I felt like a valued customer through out. I could not recommend Greg and his Team, particularly Holly and Rikki, highly enough . As a customer , whether it be a buyer or seller, you are given personal service by highly trained, experienced and committed people who like what they do and are very good at it! They are also very competitively priced and extremely good value for money. Don’t use anyone else.
Thank you for such a fantastic review and we look forward to seeing you in a couple of weeks when you collect the keys for your new home.
5/5
I have just purchased my first home with Osborne Heath and was looked after by Elle, she was amazing. She went out of her way to make it a great experience for me and helped me every step of the way. Thank you, Elle!
Thank you Kerry, and we hope you are loving your new home!
5/5
Exceptional service from Elle Harcup, Donna Owners, Kyle Rowland, Matilda Kerrigan and Pam Thomson! Their perfect blend of professionalism and genuine care made both renting and selling my home a seamless experience. If you're looking for top-notch real estate assistance, I highly recommend them.
Thank you Roberto, and congratulations on completing today. We're all delighted for you!
5/5
I have been dealing with multiple estate agents as I am in the process of property buying so am well versed on how that can go.. But, I must say that dealing with Tina Spence was so refreshing. Tina was an absolute delight to work with. She was informative, super friendly, transparent and kept me well updated after I had put my offer in. My property should be completing soon and it's largely in part due to Tina's excellent communication and expertise. Tina is an asset and because of her service, I won't hesitate to recommend this company. Thanks so much! 🌟🌟🌟🌟🌟
Amazing feedback, thanks Rohana, hopefully you'll be moving in very soon
5/5
Great people to buy a house from! Elle, Kyle and the team were friendly, professional and responsive. Well recommended if you're buying, selling or renting in the area.
Thank you Chris, and we hope you are settling into your new home nicely!
5/5
Osborne Heath are in a league of their own. Their professionalism, efficiency and sincerity really stands out.
Thank you Andy!
5/5
10/10 - Really positive experience, as Osborne Heath has provided the highest quality service, and have shown genuine interest in helping us in our move from overseas, not only helping us find the perfect property, but also advising us during all the referencing and leasing process. Worth mentioning Sophia Picton, who despite her youth has acted with the highest professional standards, being proactive and efficient in solving every issue that came up.
Thank you Jamie, we're glad you found Sophia so helpful and will pass on your lovely comments
5/5
Great experience with Greg and Olivia. We didn't manage to close on our preferred property but the communication, care and attention to detail they showed was fantastic.
Thank you James, we're glad we got there in the end and look forward to seeing you soon.
5/5
Thank you to the team of Osbourne Heath at Windsor for the help in purchasing my house. Amazing and delighted with all the service received. I Appreciate everything that was done to make this happen really. Thank you.
Thank you Angela, we're glad we helped find your new property and will pass your kind words onto the Windsor team
5/5
Greg and his team were professional , friendly and communicative from the beginning. They offered advice, kept us informed and gave feedback throughout the whole process, which gave us reassurance and comprehension of the necessary steps as we moved towards completion. I would thoroughly recommend them to all.
Thank you!
5/5
We had a great experience with Greg and Olivia on the entire Property exchange completion process from viewing until the hand-over. Very professional, friendly and flexible, they were able to accommodate us on a short notice to view the property at multiple instances. Greg was able to bridge the communications and resolve queries between the property Seller and our Solicitor. He was also able to guide us on the steps on the hand-over and Move process. Strongly recommend them to all.
Thank you Mohammed, we're glad it all worked out well and hope you are enjoying your new home
5/5
I just wanted to say a big thank you to Sophia Picton, Lettings Consultant. She went above and beyond to help my family and I, having been let down last minute by another Agent, Sophia secured a let for us in under a week. Having been in Letting and Management for over 30 years, I really have felt that Agents had lost their personal service, but I am delighted to see that there are still young people out there who go that extra mile and consider clients as human beings, treating them with respect. Thank you Sophia!
Thank you so much for your kind and heartfelt review! We're absolutely thrilled to hear about your positive experience with Sophia.
5/5
I have bought, sold and rented my properties through Osborne Heath in recent years and I would never use any other agents in the area. Each member of the team is not just professional and knowledgeable but really pleasant to deal with. Highly recommend.
Hi Francesca, we're thrilled to hear that you have had such positive encounters with our team and that you would not consider using any other agents in the area. We sincerely appreciate your recommendation of Osborne Heath. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out. Thank you once again for your kind words, and we look forward to continuing to serve you in the future!
5/5
We rented through Osborne Heath for two years - they were great! From the initial viewings with Sam through to property management with Donna and Matilda, we couldn't have asked for better service. We would have no hesitation in recommending Osborne Heath.
Hello Nick, thank you for sharing your positive experience of renting through Osborne Heath! We're thrilled to hear that you have had a great experience throughout your two years with us.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Osborne Heath was Highly Commended at The Negotiator Awards 2025.
Source: The Negotiator Awards 2025 winners and runners-up, as published.

Osborne Heath is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.

Osborne Heath and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2020, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2020 to 20252025 3 Gold and 1 Bronze The British Property Awards 2025 winners
2024 1 Gold and 1 Bronze The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Ascot has the most, with 158 reviews rated 4.9 out of 5, followed by Windsor with 111.
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 10 other industry awards since 2020.