1/5
GoogleRating only, no written review.
Trusted Agent profile
Onward Living reviews in Warrington, Clitheroe and Skelmersdale
★★★★★
43 reviews across 3 offices and 2 platforms
Onward Living has three offices, in Warrington, Clitheroe and Skelmersdale. Together they have 43 reviews on two platforms, rated 3.8 out of 5 overall.
5
Reviews on Google
All 3 offices
38
Reviews on Trustpilot
Business-wide
Our offices
Onward Living's three offices, most reviewed first. Each has its own page.
- Onward Living WarringtonLichfield Avenue, Grappenhall, WA4 3LG42 reviews · 5 on Google (2.8)2 in the last 90 days
- Onward Living ClitheroePendle Road, BB7 1LN37 reviews · 0 on Google2 in the last 90 days
- Onward Living SkelmersdaleUlverston Drive, Dalton, WN8 6HL37 reviews · 0 on Google2 in the last 90 days
Latest reviews from every Onward Living office
Newest first, from every platform, with the office each review is about. First names only.
Google3/5
GoogleRating only, no written review.
5/5
TrustpilotKeep up the good work Ali
Keep up the good work Ali. Thank you for doing a wonderful job.
Agent replied · 17 June 2024
Thanks very much for your review, Pat.
1/5
TrustpilotThis company is a joke stay away from…
This company is a joke stay away from tham.if you need a repair they dont turn up for about 3 weeks that's if your lucky bin on to tham again today but not getting back to me as usual 😡😡😡stay as far away from them as possible
Agent replied · 17 June 2024
Hi Les. Sorry to hear that you're having issues with a repair. We can't find your details on our system to look into this for you. Could you tell us which development you bought your home with us? Thanks, Onward Living.
5/5
TrustpilotLisa had a huge impact on our…
Lisa had a huge impact on our experience being first time buyers! She was amazing from the beginning until the day we got our keys. She was very supportive and proactive through the whole process which we really appreciate. Thank you again Lisa!☺️
5/5
TrustpilotLisa was a fantastic contact to deal…
Lisa was a fantastic contact to deal with throughout the whole process! Always responding to messages and chasing up requests promptly!
Agent replied · 17 June 2024
Thank you for your review. We're glad to hear that you had a good experience, and will be sure to pass on your lovely feedback to Lisa. :)
5/5
TrustpilotThis has been a great experience. Something so important as buying a new home has been very positive for us. Lisa was brilliant, clear, understanding with a genuinely sincere joy at us finding our forever home. Thank you Lisa and Onward
Customer service brilliant
Agent replied · 17 June 2024
Thank you for your review. We hope you're settling in nicely at your new home. We'll be sure to pass on your lovely feedback to Lisa. :)
5/5
TrustpilotI have truly enjoyed buying a house…
I have truly enjoyed buying a house with Onward Living. Lisa you are a little gem and it was pleasure to work with you and buying our dream home🏡 I can not thank you enough for everything you’ve done for us 😊 thank you thank you thank you 🙏🏻
1/5
TrustpilotCommunication …
You can have better communications between leaseholders and yourselves
1/5
TrustpilotAbsolutely appalling from start to…
Absolutely appalling from start to finish. We have been charged a service charge for our shared ownership property for over a year but have been informed that the contractors have already paid it for a year and due to still living on a building site we shouldn’t be paying until October 2024! I’ve sent multiple emails with the promise of a reply and refund to get nothing for over a month. I’ve called and been promised the same thing but again had NOTHING. Do not buy with these people. Trust me. I waited 6 months for my home to be “finished” only to still have multiple defects and problems!
Agent replied · 17 June 2024
Hi Toni, Thank you for your review. We are very sorry to hear about your experience. I have looked into your complaint regarding the service charge, and I understand that a full refund has now been arranged for you. Regarding your other issue about multiple defects, are you able to contact our Customer Service team on 0300 555 0600 with more details so that we can look into this for you? Many thanks, Onward Living
5/5
TrustpilotCan’t say a bad word.
Lisa was excellent to deal with from start to finish. We’re thrilled with our beautiful new home! Hopefully the superb customer service continues. Thank you so much.
5/5
TrustpilotThanks to lisa for all the help she did…
Thanks to lisa for all the help she did getting us through the application and process of are new house 🏠 👍
4/5
GoogleRating only, no written review.
1/5
GoogleCold
5/5
TrustpilotI love my new Onward Living home!
I bought my first home with Onward Living and I absolutely love it! Thanks to shared ownership, I was able to get a foot on the property ladder in a location I wouldn’t have been ableh to buy in otherwise. The sales team were so helpful and friendly, couldn’t recommend them enough!
5/5
TrustpilotPositive from start to finish
I have found Onward helpful from the beginning of the process. Any queries were dealt with efficiently and quickly. They are a committed and caring company
3/5
TrustpilotCommunication was okay
Communication was okay. Handover wasn’t the smoothest.
5/5
TrustpilotBought our first home with Onward…
Bought our first home with Onward Living, cannot fault the process. Natalie was fantastic throughout the process making it a lot stressful than it can be buying a house.
5/5
TrustpilotAlways Helpful
The people at Onward living were really helpful and kind and could be spoken to easily when buying the house. Thank you Onward and Daryl for an amazing house buying process.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Onward Living
Which Onward Living office has the most reviews?
Warrington has the most, with 42 reviews rated 3.8 out of 5, followed by Clitheroe with 37.
Where are the Onward Living offices?
The three Onward Living offices, by town:
- Clitheroe: Pendle Road, Clitheroe, BB7 1LN
- Skelmersdale: Ulverston Drive, Dalton, Skelmersdale, WN8 6HL
- Warrington: Lichfield Avenue, Grappenhall, Warrington, WA4 3LG
