Trusted Agent profile

Oakfield estate agents in Hastings, Bexhill On Sea and Eastbourne

4.8

★★★★★ Excellent

1,656 reviews across 3 offices and 2 platforms

Oakfield has three offices, in Hastings, Bexhill On Sea and Eastbourne. Together they have 1,656 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,655

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 3 offices

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Our offices

Oakfield's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Oakfield and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2020, 2019.

EA Masters by year, 2020 to 2019

Source: EA Masters winners lists, as published, linked by year.

Latest reviews from every Oakfield office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

As selling my home & going into the daunting aspect of renting, before my new home is purchased. The whole experience I found very stressful with four children & dog's to consider & in a new country ! Gemma & all the staff were so helpful, if I had a problem with there application on line, I was talked through the process. Gemma helped through the final process of the move & has been of the utmost helpful in my presses of our move. If out of the office there is always someone to pick up where Gemma has left off ! Very professional & due deldence.

Charlie12824 · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Thank you so much for taking the time to leave such a positive review for Gemma and our team in our Hastings branch. It is great to read such positive reviews and I am pleased that we made the process as stress free as possible as we know how stressful moving can be. We wish you all the happiness in your new home and I will ensure that your kind comments are passed onto Gemma and the team. Best Wishes Hannah Namvar Branch Partner

5/5

Google

Dealing with Oakfield has been an absolute pleasure from the beginning to the end of the process. Thoroughly professional in every way and special mention should go to Adam, Gemma and Dilet for above and beyond Customer service - thank you. Highly recommended to anyone considering who to work with!

Justin · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Justin, Thank you for taking the time to leave such a lovely review for our Hastings Branch and I will ensure that your kind comments are passed onto the team. I am pleased to read that you have been happy with the service received from the team and I wish you all the best in your new home. Best Wishes Hannah Namvar Branch Partner

5/5

Google

I have nothing but praise for Oakfield. Only a couple of days ago I requested a new and revised Tenancy Agreement in connection with a flat that I own in Hastings. After agreeing the details with Hanna, Gemma dealt with my request efficiently and swiftly. She was both polite and professional. Thank you Gemma.

Jenny · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Dear Jenny, Thank you for taking the time to leave a review of our Hastings branch, I am so pleased you had such a positive experience when dealing with Oakfield. I will ensure that your comments are passed onto Gemma. Best Wishes Hannah Namvar Branch Manager

5/5

Google

Me and my partner are just about to complete on our first property. We have had a really positive experience from oakfield especially as being first time buyers. We would especially like to mention Kerry as she has always been there to answer any questions we have had and has been really proactive liasioning between ourselves the vendor and even solicitors!

Scott · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Scott, Thank you for taking the time to leave a review, I am delighted to hear that you have had a positive experience with our sales department and I am happy that we could help. I will ensure that your kind comments are passed onto the sales department and our Sales Director Kerry. I wish you all the happiness and best wishes in your new home. Do keep in touch, we would love to see updates on the renovation of the property. Best Wishes Hannah Namvar Branch Partner

5/5

Google

My experience with Oakfield recently was easy and hassle free. Gemma Barboteau was an absolute pleasure to deal with, informative and always willing to provide support and information. She was a credit to the company. I would recommend both Oakfield and Gemma to anyone looking for a property locally.

Stuart · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Stuart, Thank you for taking the time to leave such a positive review for Gemma in our Hastings Branch, it is wonderful to read that you received such a positive experience and I will ensure that your kind words are passed onto Gemma. Best Wishes Hannah Branch Partner

5/5

Google

Can't praise this company enough! My first contact with Oakfields was with Adam. He was very warm and friendly and arranged the viweing for me. He has been extremely proffessional and helped me with application. Also met with Dilek for the viewing who was also very friendly and put me to ease. Her professional and lovely manner was very refreshing. Would highly recommend this Estate Agency.

Lorraine · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Lorraine, Thank you so much for taking the time to leave such a lovely review, it is wonderful to read such positive comments about our team. I will ensure you kind comments are passed onto both Adam and Dilek. We wish you all the best and hope you will be happy in your new home. Best Wishes Hannah Namvar Branch Manager

5/5

Google

Katie Matthews was my first contact person with Oakfield Hastings. She had a real task on her hands as I was looking for a property that would allow me to keep my 13 year old Yorkshire Terrier. Katie worked hard to convince the landlord to accept my pet, despite him being insistent that pets were not allowed. In the run up to moving in Katie was in contact with me every day. sometimes several times a day, helping me to sort everything out and talking me through any technical difficulties with filling out all the online paperwork. She has continued to be at the end of the phone-line whenever I have had any difficulties and has gone above board to sort them out. Glenn Taylor came out to my property the first night I had moved in, as I had difficulty in getting the heating to work. He did this on his way home. It was after 7pm in the evening yet he put aside his personal time to make sure I had heating on such a cold night. Yesterday I managed to get locked out the flat when the wind blew the door shut behind me. It was very embarrassing as I was out in the front garden in my pyjamas! I immediately thought of Katie and sure enough she sent Glenn to my rescue once more. He arrived in a jiffy and saved me from any further embarrassment. I would also like to thank Emma Storey who stood in when neither Katie nor Glenn were around to sort out any emergency maintenance. Hastings branch are ambassadors in my opinion for excellent team work. All working together to make sure things run as smoothly as possible for the tenant.

Yvonne · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Yvonne, Thank you so much for taking the time to leave such a positive review for our Hastings Branch, it is wonderful to read that you have a great experience from our team and your move in was made as smooth as possible. I will ensure that your kind comments are passed onto Katie, Glenn and Emma and the team. We wish you all the best in your new home. Best Wishes Hannah Namvar Branch Partner

5/5

Google

My experience with Oakfield was professional and efficient. This is the first time I have worked with them, and I found the team to be friendly without being too 'salesy', and best of all, my property was let within a week of being marketed. Great work and thank you for your help

Iain · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Iain, Thank you for taking the time to leave a review of our Hastings branch, I am so pleased you had such a positive experience when dealing with Oakfield. I will ensure that your comments are passed onto the team in the branch. Kind regards, Emma Hawkins Executive Assistant

5/5

Google

Very impressed with the service received to date with the sales team at Oakfield in buying a new property. In particular Dan and Shane on the sales team who have been quick to respond on any queries that I have had throughout the process so far and ensured that I am fully briefed on the chain every step of the way. Great team.

Sara · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Thank you for taking the time to leave such a lovely review, I am so pleased to read that you have been happy with the service provided. I will ensure that your kind comments are passed on to Shane and Dan. Wishing you all the best in your new home. Best Wishes Hannah

5/5

Google

I had a property on the market for 8 months with another agent and it hadn't moved so I instructed the agent to relet it. A week later I had no response and the for sale board remained in place. Oakfield had been recommended to me by another landlord and proactively mailed me to offer their services. I met Adam on a Friday and signed them up, he emailed me on Saturday with all the paperwork and stated they had already had a positive viewing. On the Monday Hannah called to say they had 5 viewings, one a repeat and by 3 pm they had a prospective tenant at the asking price to offer me. The whole transaction was very efficient and professional and within 2 weeks we had a tenant in residence. Their communicationn was excellent throughout, highly recommended.

Nick · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Nick, Thank you for taking the time to leave such a lovely review for our Hastings Branch, I will of course ensure that your comments are passed onto Adam. I am pleased to hear that you were happy with the service you received and it was a pleasure working with you and securing new tenants for your property. Best Wishes Hannah Branch Manager

5/5

Google

We recently used Oakfield to help find a tenant for our property in Hastings. The staff have been extremely helpful, in particular Adam who has been very informative throughout the process. We would definitely recommend their services as they have found us a great tenant.

George · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Hi George, Thank you for taking the time to leave such a positive review for Adam and our Hastings Branch. I am pleased to hear that you were happy with the service you received from Oakfield. We look forward to working with you again in the future. Best Wishes Hannah

5/5

Google

Having decided that we don't want to buy another home in the UK, we have been renting in the private sector for five or six years. We have used a few agents in Brighton, but they really were terrible. They never do the work, always raise the rents six-monthly and operate purely for the landlords. Since being in St Leonards, we have lived in a property managed by Oakfield. I really cannot praise them enough. If you have an issue, you just upload the query and the job gets done. They are friendly, professional, helpful and really looking to ensure you are comfortable in your home. I would not hesitate to give them 5 Stars. Such nice people to deal with.

Andrew · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Andrew, Thank you so much much for taking the time to leave such a lovely review for our Hastings Branch.. I am pleased to read that you have been happy with the service received from Oakfield, our team work very hard to ensure both our Landlords and tenants are looked after efficiently and its wonderful for us to read these reviews, I will ensure that your kind comments are passed onto the team. Best Wishes Hannah

5/5

Google

Oakfield have managed the letting of my Hastings property for nearly four years. I have always been impressed with,in particular, the professional and efficient manner with which Hannah Stanbridge( Manager) has dealt with any issues. She has always returned calls and followed up with an email, and as I have been abroad ,it is reassuring to know that everything is running smoothly. She has built an excellent rapport with my tenants, which I feel is very important and has personally checked the property at weekends - on her own 'part of the service'. I have used other agents but cannot recommend highly enough the service you will get from Hannah in the Hastings branch of Oakfield. EAP Armstrong

Eric · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Good Afternoon Eric, Thank you for taking the time to leave such a lovely review, we are very pleased to hear that you are happy with the service you have received and will ensure that your kind words are passed onto Hannah and the team. Best Wishes

5/5

Google

Had a great experience with Oakfield. Me and my wife had been travelling for 6 month in Australia and New Zealand and had to move fast when we came back to England in regards to a flat. We were living with parents but managed to view a flat with Oakfield, put an application in on the same day and within 5 days we had the keys and began to move our stuff in. Both Hannah and Adam have been really helpful and kept in contact the whole way through and have put our minds at rest. We couldn't believe how easy the process was. We love our new flat and thanks to the Oakfield team in Hastings we have one less thing to worry about. Couldn't recommend them enough!

Brucey · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Bruce and Jen, Thank you for taking the time to leave such a lovely review. We are so pleased to hear that you are happy in your new home and it was a pleasure helping you move. All the best Hannah Branch Manager

5/5

Google

Oakfield found us a tenant really quickly and, Adam particularly, went the extra mile in helping us get everything ready so that the tenant was able to move in on time, being our first one. This meant most of the stress was taken out of our hands and any obstacles that arose were sorted out speedily and professionally, during which time we were kept informed during the whole process. I would definitely be happy in recommending them.

Julie · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Dear Julie, Thank you for taking the time to leave a review of our Hastings branch, I am so pleased you had such a positive experience when dealing with Oakfield. I will ensure that your comments are passed onto Adam and the team in the branch. Kind regards, Emma Hawkins Executive Assistant

5/5

Google

I have been very happy with the service provided by Oakfield, in particular Adam, in finding me a tenant for my property. I had had no luck after 1 month with another agency in Hastings, however after switching to Oakfield I had suitable tenants found within a week. They have been professional, helpful and responsive throughout the process.

Katherine · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Katherine, Thank you for taking the time to leave such a positive review, I am please to hear that you have been happy with the service provided by Adam and our Hastings Branch and I will ensure that your kind comments are passed on. Best Wishes Hannah Branch Manager

5/5

Google

This is the first time I’ve used Oakfield to let a property in Hastings. From the start I was impressed with the professionalism of the company and particularly Adam who looked after me through the process. I found him professional, attentive and good at communicating progress and updates. A tenant was found within a few days and I would not hesitate in using Oakfield again and recommending them to anyone

Andy · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Andy, Thank you for taking the time to leave such a lovely review for Adam. I am very pleased to hear that you were happy with the service you received from Adam and our Hastings Branch and I will ensure your comments are passed on. Best Wishes Hannah Branch Manager

5/5

Google

I have had a very positive experience through Oakfield. The agent, Daniel Rains was extremely polite, helpful and proactive and got everything sorted very smoothly, including a great deal on the property. He put me in touch with other professionals whose service is proving to be invaluable, such as mortgage broker Susan Hull. As a first time buyer I'm new to the process, so this support has really taken the stress out of it. I would highly recommend Oakfield to others looking to buy a property.

Katherine · 22 June 2019 · Oakfield Hastings

Agent replied · 20 June 2024

Hi Katherine, Thank you for taking the time to leave such a wonderful review for both Daniel and Sue, it’s great to have such positive feedback. We look forward to helping you secure your new home. Best Wishes Hannah Branch Partner

5/5

Google

Rating only, no written review.

Gemma · 21 June 2019 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hi Gemma Thank you so much for your 5 star feedback! Kind regards Chloe Taylor Senior Branch Partner

5/5

Google

Casey was efficient, professional and friendly.

Robert · 21 June 2019 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hi Robert Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey. Kind regards Chloe Taylor Senior Branch Partner

5/5

Google

Excellent service and really speedy. Casey who dealt with my move was brilliant

Gareth · 21 June 2019 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hi Gareth Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey. Kind regards Chloe Taylor Senior Branch Partner

5/5

Google

Sue Hemington is dealing with repairs to a property that I am letting out and she is extremely efficient and very helpful.

Anthea · 21 June 2019 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hi Anthea Many thanks for your lovely review, I will ensure that your feedback is passed on to Sue. Kind regards Chloe Taylor Senior Branch Partner

5/5

Google

Zoe and Rebecca both are a delight to deal with and make renting through them really quick and stress free! Would highly recommend them!

Hannah · 21 June 2019 · Oakfield Eastbourne

5/5

Google

Excellent company to work with, friendly and helpful. I’ve always found Sue and the team to be very efficient and professional.

Ben · 21 June 2019 · Oakfield Eastbourne

Agent replied · 19 June 2024

Hi Ben Many thanks for your lovely review, I will ensure that your feedback is passed onto all relevant parties. Kind regards Chloe Taylor Senior Branch Partner

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Oakfield

Which Oakfield office has the most reviews?

Hastings has the most, with 595 reviews rated 4.8 out of 5, followed by Bexhill On Sea with 559.

Where are the Oakfield offices?

The three Oakfield offices, by town:

  • Bexhill On Sea: 12 Sackville Road, Bexhill On Sea, TN39 3JL
  • Eastbourne: 35 Cornfield Road, Eastbourne, BN21 4QG
  • Hastings: 60-61, Robertson Terrace, Hastings, TN34 1HY
Has Oakfield won any awards?

Yes. In The Trusted Agent 2026 awards, Eastbourne won Platinum, Hastings won Platinum and Bexhill On Sea won Gold. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, Surrey, E&W Sussex, Kent. The group and its branches have also won 1 other industry award since 2019.

Reviews may appear on more than one platform.

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