2/5
GoogleRating only, no written review.
Trusted Agent profile
Northstone estate agents in Wigan, Bolton, Ellesmere Port and 1 more
★★★★★
49 reviews across 4 offices and 2 platforms
Northstone has four offices, in Wigan, Bolton, Ellesmere Port and Barrowford. Together they have 49 reviews on two platforms, rated 3.6 out of 5 overall.
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Our offices
Northstone's four offices, most reviewed first. Each has its own page.
- Northstone WiganSmithy Brook Road, WN3 6QJ29 reviews · 12 on Google (3.7)3 in the last 90 days
- Northstone BoltonSt. Helens Road, Over Hulton, BL3 3SS26 reviews · 9 on Google (4.3)3 in the last 90 days
- Northstone Ellesmere PortRossfield Park, CH65 3AB24 reviews · 7 on Google (4.3)3 in the last 90 days
- Northstone BarrowfordTrough Laithe Road, BB9 6ET21 reviews · 4 on Google (4.0)3 in the last 90 days
Reviews on Google
Showing 32 reviews on Google only. Show every review
Google4/5
GoogleNice estate well within z walk to a local park and shops
4/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
1/5
GoogleAvoid Northstone if you rely on fast, reliable internet! Northstone sold the exclusive internet rights to a company called Grain, which means residents are locked in and can’t choose another provider for five years, even if the service is poor. I’m writing this using my mobile 5G because the broadband is down again like always. If you work from home or depend on stable internet, Northstone is not for you. You’ll be stuck with a provider you didn’t choose and no alternative when things go wrong.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleLovely place to live. Quiet and very cheap to run. All mod cons in house. Highly recommended development 👌 …
5/5
GoogleOkay
5/5
GoogleModern houses with lots of additional extras at no extra cost. The sales lady Kerry could not have been nicer and more helpful.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleHad the most rudest experience ever me and my partner had turned up to look at the show home (because we were looking for our second home) at 3pm because the website said they were open till 4pm and the salesman was complaining that he’d been there since 9am and acting like we’d personally made him come in at that time and was owed 2 hours so he was going home to which he then had a go at my partner for daring to just drop in (which the website says you can do) Safe to say just from that experience we’ve been put off buying a house from Northstone completely just from that one interaction
3/5
GoogleUPDATE - Received a response to our complaint from the Sales Director. My partner and I are very happy with the resulting conversation and follow-up site visits. Moving the rating up to 3-stars solely due to the disappointing start., , Our experience with Graeme, the sales representative for the Airie development, was truly disappointing. On Saturday, we arrived at 3 pm and were taken aback when he abruptly closed the office, attributing it to owed hours from his early 9 am start, which involved helping someone move in. During our interaction, he appeared visibly frustrated and directed his anger towards us, two potential customers seeking a new home. This frustration surfaced when I pointed out the website, which prominently states a 4 pm closing time, suggesting that it might be worth updating. Graeme suggested that we "should've made an appointment" and that "you can't just turn up." However, Northstone's website explicitly encourages visitors to "Book a visit to see our beautiful show homes in person or simply call in.". This information is placed prominently under a header that says "We’d love to welcome you for a brew!". Right from the beginning, Graeme's demeanour was dismissive. It's important to note that his early start was not our fault, and it was disappointing that he chose to take this out on prospective customers. We were unable to view any show homes, and as a result of Graeme's behaviour, Northstone has now found a place on our "avoid" list. Just for clarity, we were not first-time buyers; we previously purchased from a large volume builder 3-4 years ago. We were exploring whether a smaller builder would provide a more personal experience and better-quality construction. We have already emailed a formal complaint to Northstone (I did this from the visitor parking bay out of sheer frustration) and are eagerly awaiting their response.
5/5
GoogleRating only, no written review.
5/5
GoogleThe show home is lovely. Kate, the manager isn't pushy at all just leaves you to have a look around at your own pace, really professional and helpful.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Northstone
Which Northstone office has the most reviews?
Wigan has the most, with 29 reviews rated 3.2 out of 5, followed by Bolton with 26.
Where are the Northstone offices?
The four Northstone offices, by town:
- Barrowford: Trough Laithe Road, Barrowford, BB9 6ET
- Bolton: St. Helens Road, Over Hulton, Bolton, BL3 3SS
- Ellesmere Port: Rossfield Park, Ellesmere Port, CH65 3AB
- Wigan: Smithy Brook Road, Wigan, WN3 6QJ
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