Trusted Agent profile

National Residential estate agents in Chester and Paisley

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

600 reviews across 2 offices and 2 platforms

National Residential has two offices, in Chester and Paisley. Together they have 600 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

269

Reviews on Google

All 2 offices

Trustpilot logo

331

Reviews on Trustpilot

All 2 offices

Our offices

National Residential's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 269 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Luke Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Luke, thanks for your kind review and I'm glad we could help you. I hope all is going well. Thanks again, Rachel and the NatRes team

5/5

Google

Rating only, no written review.

Thomas Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Thomas, thanks for your kind review and I'm glad we could help you. I hope all is going well. Thanks again, Rachel and the NatRes team

5/5

Google

Good service overall Tom was great πŸ‘ …

Salman Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Salma - thanks for your kind review and I have passed your regards on to Tom. All the best. David (Director)

1/5

Google

These people are just looking to take advantage of people who may need to sell fast. DO NOT USE.

Hantong Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Hanton, thanks for your review and I would welcome a chat with you. To sell properties quickly vendors usually have to sell at less than market value. We sell via modern auction, and we get prices around 90% estate agents prices in just 28 days. If you want a higher price, you need to sell with a local agent over a longer timescale. Thanks again, Rachel and the NatRes team

5/5

Google

Fantastic service and professional staff - Highly recommended for both buying and selling

Emiliano Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Emiliano, thanks for your kind review and I'm glad we could help you. I hope all is going well. Thanks again, Rachel and the NatRes team

5/5

Google

Fast service and kept informed on regular basis, would use again and thank you to all the staff for fast completion john

John Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Joh, thanks for choosing NatRes to sell your property. I'm glad we were able to get a sale in 6 days and complete 46 days later. We wish you all the best. Thanks, David (Director) and the team

5/5

Google

This was the 2nd property I purchased, very helpful team, great thank you to Rachel device who assist me thought the process.

Sirajali Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Sirajali, thanks for your kind review and I'm glad we could help you again. I hope all is going well. Thanks again, Tom, Rachel and the NatRes team

5/5

Google

Brilliant company . Does exactly what it says it’s going to do . Fast , efficient, friendly and very professional . I would highly recommend this company .

Denise Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Denise, many thanks for your kind review and for your help and support completing the ale quickly. We all wish you the very best of luck for the future. Thanks again, David and the NatRes team

5/5

Google

They provided a very professional service with constant updates on progress. There was an advisor on hand at all times to answer queries. The process was seamless and very satisfactory.

Martin Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Martin, thanks for your kind review and I'm glad we could help you. I hope all is going well. Thanks again, Rachel and the NatRes team

5/5

Google

Very smooth transaction from start to finish. Kept informed of progress throughout the sale. Very professional. Would highly recommend.

Christine Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Christine, thanks for your kind review and I'm glad we could help. I hope all is going well. Thanks again, Rachel and the NatRes team

5/5

Google

Great service, purchase was smooth with no issues, the team kept me updated throughout the whole process until key collection! Recommended.

Lev Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Lev, thanks for your kind review and I'm glad we could help you purchase your property. I hope all is going well. Thanks again, Rachel and the NatRes team

5/5

Google

4 stars: Great 6 minutes ago Invited This is the second property I’ve sold through national residential Ben and all the team were always happy to answer any questions. Property sold quickly would highly recommend

Glen Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Glen, thanks for your kind review and I'm glad we could help you again. I hope all is going well. Thanks again, Rachel and the NatRes team

5/5

Google

Very good experience from the start till completion. More help then my solicitor in getting the paperwork completed. Helped resolve external issues after the property had completed.

Osman Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Osman, thanks for your kind review and I'm glad we could help you - especially with the repairs and refurb. I hope all is going well. Thanks again, Rachel and the NatRes team

5/5

Google

" Fantastic service, Excellent company, quick and buying company. Communication throughout has been really good, David were on hand to answer all questions we had and quick to chase up any question with sellers solicitors. I would recommend this agency. I am very happy with service and will be using them again in future."

PELLUMB Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Pellumb, many thanks for your kind review and for your help and support completing your purchase. We all wish you the very best of luck for the future. Thanks again, David and the NatRes team

5/5

Google

Highly recommend Rachel! She works above on beyond her job! Wouldn’t have been able to do it without her. The hole process she has supported us! Would definitely go with National residential again!

Leah Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Leah, thanks for your kind review and I'm glad we could help you. I hope all is going well. Thanks again, Rachel and the NatRes team

1/5

Google

...this is for people who want to use this firm. Think again. I say NO NO NO .I spent with them 6 months playing they games. Tom is a hoocker as soon you pay deposit game begin. He will pass your case to another person. What ever he said to you forget it, you will never speak with him again. To buy property is exciting but when you start with them your bad days start. This is not estate agent this is scam. No one professional solicitor want to work with them because estate agent not taking deposit from clients. They solicitor Aziz is a joke . You can't say a word to him. Daniel-the director flipping you over from one person to another. Rachel so busy with customer all the time you not a customer to them you are the fish they get from beginning when you pay deposit. They location in North and they selling property in South never see it .don't believe a word they say.if any body have any questions I shear with you just ask please? I lost my deposit and property.

Ivan Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Thanks Ivan - lets resolve the solicitors matter asap

4/5

Google

The communication throughout has been really good and they were very professional. They also provided good advice and reassurance during a personal time. They appeared to have the best intentions for the sale of the properties and successfully completed our request.

Sophia Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Sophia, thanks for your review. We had a few matters to overcome to get your property sales over the line and we fully appreciate all your help and input to assit. Thanks for choosing ourselves to help you sell and I really hope all goes well for you in the future. David and the NatRes team

5/5

Google

Fantastic service every step of the way through the whole process, you get a different member of staff who looks after you through each stage of the process, a really good idea, they looked after my tenant through the whole process and they sold the property to another landlord/investor. This took a lot of stress away from me knowing she was going to be looked after and wouldn’t loose her home of the last 13 years, also the property was over a 3 hour drive away from home so again this process made life a lot easier, well done the team at national residential πŸ‘

Paul Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Paul, many thanks for your kind review and for choosing us to help with your sale. We all wish you the very best of luck for the future. Thanks again, David and the NatRes team

5/5

Google

I recently bought a property through national residential, having not dealt with them in the past or hearing that much about them I can’t stress how professional and easy the whole process was, from start to finish I couldn’t fault a thing. Every question I had was met with a quick response and they regularly updated me on where we were plus I could complete on the property much quicker than usually. 5 stars thank you. Stephen

Stephen Β· 12 June 2022 Β· National Residential Chester

5/5

Google

Really quick and efficient buying process. Tom and David were on hand to answer any questions we had, and were quick to chase up any answers with the seller/solicitor if they didn’t know it themselves. David especially went above and beyond to ensure our completion date was kept too! Thank you for everything! Would definitely recommend.

Jayde Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Jayde , many thanks for your kind review and for your help and support completing your purchase. We all wish you the very best of luck for the future. Thanks again, David and the NatRes team

4/5

Google

Straightforward purchase via auction without the traditional auction jargon attached to the purchase. We agreed a purchase price on the property that was up for auction and it was sold to me with no excess fees that comes with traditional auction. Majority of the team members were helpful and efficient. Abbie especially kept me fully informed and chased up solicitors and vendor to speed up the process.

Violet Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Violet, thanks for your kind review and for choosing to buy through our modern auciton. With your help we sold this property to you in just 6 days and completed 46 days later. Well done and wish you all the best for the future. Thanks again, David (Director), Abbie and the NatRes team

4/5

Google

We had to go to National Residential to optimise the sale of our property. It seems daunting initially as the paper works are online and not the traditional estate agent where you walk in. While completing the paper works , the dedicated officer was available to answer the numerous queries regarding the sale option that we chose . We also get regular updates regarding the advertisement and the interests generated from potential buyers . We got candid advise regards price . The sale completion was also less stressful.

Bunmi Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Bumni, thanks for your kind review and I'm glad we could help you sell quickly. I hope all is going well. Thanks again, Rachel

5/5

Google

Very good and supportive. They kept working with me to find the right buyer. Once the sale was agreed there was continued support through the process to completion. Supportive and responsive to questions. There was some creative work to solve a problem blocking completion. And the sale was completed successfully. Highly recommended.

Keith Β· 12 June 2022 Β· National Residential Chester

5/5

Google

It was my first purchase from National Residential. I had never heard about them before and I was afraid if everything would go smoothly. Now I can say that everything, from start to finish was very professional and easy! I was updated regularly. Excellent communication at every step, with special mention to Rachel, amazing woman, who were very helpful to me, always with kind words! Thank you to the whole team from National Residential! You were all amazing! I recommend National Residential with confidence! I definitely give you 5 stars! Agnieszka

Agnieszka Β· 12 June 2022 Β· National Residential Chester

Agent replied Β· 11 June 2024

Hi Agnieszka, thanks for your kind review and for choosing to purchase through our modern auction. With your help we sold this property to you and completed just 26 days later. Well done and wish you all the best for the future. Thanks again, David (Director), Rachel and the NatRes team

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Awards

The Trusted Agent 2026 results for National Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about National Residential

Which National Residential office has the most reviews?

Chester has the most, with 597 reviews rated 4.5 out of 5, followed by Paisley with 3.

Where are the National Residential offices?

The two National Residential offices, by town:

  • Chester: 1, Hunters Walk, Canal Street, Chester, CH1 4EB
  • Paisley: National Property, Office 2, Craigs Business Centre, Paisley, PA3 2NB
Has National Residential won any awards?

Yes. In The Trusted Agent 2026 awards, Chester won Trusted Agent.

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