Trusted Agent profile

Move On estate agents in Poole and Motherwell

4.7

★★★★★ Excellent

355 reviews across 2 offices and 2 platforms

Move On has two offices, in Poole and Motherwell. Together they have 355 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

345

Reviews on Google

All 2 offices

Facebook logo

4.6 / 5

10

Reviews on Facebook

All 2 offices

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Our offices

Move On's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Move On, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 344 reviews on Google only. Show every review

5/5

Google

I cannot thank Craig and Lisa enough for the guidance they gave on selling our home. Within 2 days of being on the market our house was sold. To say it was hassle free for us is an understatement we could not believe how easy they made it for us and and the person buying our house. From start to finish their professionalism was second to none and I would highly recommend Move On Estate Agents to anyone looking to sell.PositiveProfessionalism

Carolann · 25 August 2022 · Move On Motherwell

Agent replied · 24 August 2024

thanks Carolann!

5/5

Google

1st time sellers, no idea about procedure etc. Craig and Lisa couldn't have been more helpful. Very professional, excellent to work with, highly efficient and easy to communicate with. Would recommend Move On to anyone looking to sell a property.PositiveResponsiveness, Quality, Professionalism, Value

Eddie · 25 August 2022 · Move On Motherwell

Agent replied · 24 August 2024

Thanks for your kind words Mr Hyland! We appreciate your business very much and its been a pleasure helping you move and find your new home.

5/5

Google

Both Craig and Lisa have been great with my move into my new home. They are both very polite and happy people and couldnt do enough for me with any questions or queries that I had. They made me feel valued and that nothing was to much trouble . I would recommend them to any one who wants to buy or sell there property. Miss A Hill

Anne · 25 August 2022 · Move On Motherwell

Agent replied · 24 August 2024

Thanks Anne for the kind review!

5/5

Google

I used Move On on my recent flat sale and would like to recommend them to anyone looking for a prompt, professional estate agent. Both Craig and Lisa provided constant updates and feedback on the whole transaction as we moved through the sale process to it’s conclusion. Top marks for a great service at a very competitive price!PositiveResponsiveness, Quality, Professionalism, Value

James · 25 August 2022 · Move On Motherwell

Agent replied · 24 August 2024

Hi James, thanks again for using Move On, it was a pleasure to help you sell the flat, and we wish you all the very best for the future.

5/5

Google

Impressive from start to finish. Craig and Lisa kept us fully up to date with every development and took the stress out of house selling with their totally professional commitment. Excellent photography of the property accompanied by a very descriptive text resulted in our house selling after just eight days. We can highly recommend Move On if you are selling your home.PositiveResponsiveness, Quality, Professionalism, Value

Gary · 25 August 2022 · Move On Motherwell

Agent replied · 24 August 2024

Thanks Gary, hope you are doing well in your new home

5/5

Google

Selling my late mums property with Craig and Lisa was the best decision I could have made. They were extremely professional and so helpful at a difficult time. Conducted via email and over the phone as I don’t live locally. Property was marketed and an offer accepted within a week. Can’t fault them or the excellent service they provided. Great company.

Anne · 25 August 2022 · Move On Motherwell

Agent replied · 24 August 2024

thanks for your kind words Anne!

5/5

Google

Having sold two properties with Move On towards the end of last year, with each property achieving an excellent result in a short period of time, we naturally chose Craig and Lisa to market and successfully sell two further properties during the last few weeks. The Move On service is professional, knowledgeable and personal. A clear indication the Move On brand is heading towards greater success this year. The attention to detail, from initial phone conversations through superb marking to receiving offers is stress free. Thoroughly recommend Move On to anyone selling or buying a property through Craig and Lisa.

Annette · 25 August 2022 · Move On Motherwell

Agent replied · 24 August 2024

Thank you for using Move On again. The repeat business means a lot to us.

5/5

Google

I used Move On to Sell my first property and Purchase a bigger family home. Craig had been recommended by my Mortgage adviser and i was not disappointed. Craig and Lisa were both very attentive and always at hand to answer any questions and provide sound advice. I could not recommend them both highly enough and if we move again they will be my first choice!PositiveResponsiveness, Quality, Professionalism, Value

Neil · 25 August 2022 · Move On Motherwell

Agent replied · 24 August 2024

thank you for the lovely feedback Neil, and thanks for using Move On Estate Agents!

5/5

Google

Craig and Lisa provided a fantastic service from start to finish when selling our home with Move On. We were given great advice throughout and they took care of everything for us making it a really stress free experience. Would highly recommend giving them a call if you’re looking to sell.

Stephen · 25 August 2022 · Move On Motherwell

Agent replied · 24 August 2024

Thanks Stephen, it was a pleasure!

5/5

Google

We are absolutely delighted with the service provided by Move On Estate Agents. After having our property on the market for less than a week - a closing date was arranged and our flat was sold. Craig and Lisa took the time to ensure the process was very easy and were always there to pick up the phone when we had any questions or concerns. I cant thank the team or recommend them enough. If you are looking to sell your property quickly and with an experienced estate agent who truly care about their customers then look no further than Move On!

Neil · 25 August 2022 · Move On Motherwell

Agent replied · 24 August 2024

thanks Neil, and thanks for using Move On!

5/5

Google

If you need an experienced, highly professional and customer focused team to sell your home then you need look no further than Move On Estate Agents. I recently contacted Craig and Lisa at Move On to sell my property and couldn't be happier with the outcome. From start to finish they were incredibly helpful and handled everything with zero fuss, keeping me informed every step of the way. The whole process was far quicker and easier than my previous experience of other estate agents and, when it comes time to sell again, I will definitely be giving Craig a call. Try them, you won't be disappointed!PositiveResponsiveness, Quality, Professionalism, Value

Jim · 25 August 2022 · Move On Motherwell

Agent replied · 24 August 2024

Thanks for using Move On!

5/5

Google

Craig and Lisa have provided a first class service from start to finish always delivering to their promises. Before instructing them I met with 4 other agents and Craig stood out as having a real passion for his business and customers and was genuinely invested in getting the best outcome. I cant thank the team enough for their help and professional support. They made the experience smooth and hassle free. Thanks again and wishing them continued success in their business!

Andy · 25 August 2022 · Move On Motherwell

Agent replied · 24 August 2024

thanks for your kind words Andy and thank you for using Move On Estate Agents. Your business means the world to us and Im really glad you chose us to market and sell the property for you and your family.

5/5

Google

Craig and Lisa were amazing with us for our house sale. Outstanding professionalism and explained the whole process from start to finish which kept us well informed throughout. Nothing was too much for them and they always picked up the phone to you. 10/10 hassle free and phenomenal service. I will be recommending there services to everyone I know who is looking to sell their property. Thank you again Craig and Lisa. Jamie

J · 25 August 2022 · Move On Motherwell

Agent replied · 24 August 2024

Thank you for the review and for using Move On!

5/5

Google

Very helpful staff efficient service. Very convenient all via email.

Christine · 10 June 2022 · Move On Poole

Agent replied · 11 June 2024

Hi Christine, thank you for your lovely review and best of luck to yourself and your daughter in her new home!

5/5

Google

Excellent personal service from a very friendly professional team Prompt attention to, and efficient management of, any issues raised The ideal agent from a tenant’s perspective Unhesitatingly recommended

David · 10 June 2022 · Move On Poole

Agent replied · 11 June 2024

Thank you for your lovely review, David! We're happy to be able to help.

1/5

Google

When it comes to providing help, getting keys for eletricity meter and post box, fixing issues in the flat, no one is avaialble. However, when it comes to increasing rent and chaarging for damages we never made - always here. Pathetic.

Malyshev · 10 June 2022 · Move On Poole

5/5

Google

Such lovely staff who ensured that the entire process was extremely quick and easy. The team at move on really go above and beyond. Thank you for such a great service!

Charlotte · 10 June 2022 · Move On Poole

Agent replied · 11 June 2024

Hi Charlotte, thank you so much for your lovely review. Wishing you the happiest time in your new home!

5/5

Google

A very good experience from Sharon showing me around to the lovely Jessica who went far and beyond to help nothing was too much effort to help me through the process a great team effort from move on !! Thanks

Stuart · 10 June 2022 · Move On Poole

Agent replied · 11 June 2024

Hi Stuart, thank you very much for your review! Wishing you the best of luck in your new home and if there's anything you need we are here to help!

5/5

Google

Very friendly staff make the process very easy to move in. Was not a problem with any of my questions and they answered very quickly. I would recommend this company to anyone interested to move.

Chris · 10 June 2022 · Move On Poole

Agent replied · 11 June 2024

Hi Christopher, thank you very much for your lovely review. We hope you enjoy your new home!

5/5

Google

Great letting agent & team to work with. Thank you to Jess & the team at Move On. Highly recommend you are looking to rent a property from them. Much appreciated PiersPositiveResponsiveness, Quality, Professionalism, Value

Piers · 10 June 2022 · Move On Poole

Agent replied · 11 June 2024

Hi Piers, thank you so much for your lovely review, it's really appreciated. You are a lovely tenant to work with and we hope you are enjoying your new home!

5/5

Google

We would like to send our thanks to all the team at Move On, Jess in particular, for renting out our property. They are so professional and helpful. It has been a pleasure working with them. We highly recommend.PositiveProfessionalism

Shelly · 10 June 2022 · Move On Poole

Agent replied · 11 June 2024

Hi Shelly, thank you so much for your lovely review, it was a pleasure to work with you too. Best of luck with your property going forward!

5/5

Google

Extremely happy with how swiftly it was to move in to my new flat. Jessica was absolutely brilliant! She made sure all the paperwork was completed as soon as possible and also took notes of all the points I raised during the viewings. She made sure my flat was spotless on time for my move in day. Also the property is being managed by the Move On team and I'm very pleased with how seriously they take my well-being and peace of mind as a tenant. Highly recommended letting agency! 😊

Laura · 10 June 2022 · Move On Poole

Agent replied · 11 June 2024

Hi Laura Thank you for your lovely words. Jessica is amazing and loves making sure our processes of ensuring a smooth move in, is the best it can be.

5/5

Google

Adam was a massive help and couldn’t recommend move on rentals more! They were fast and efficient. Super happy in my new place, massive thanks to them!PositiveResponsiveness, Quality, Professionalism, Value

Helena · 26 August 2021 · Move On Poole

5/5

Google

At the time of needing to find a new tenant Move On acted promptly and efficiently. They responded quickly to all forms of communication. On viewing the property initially, they suggested that they could let it within a week and then proceeded to deliver on time, couldn't ask for more than that!PositiveResponsiveness, Quality, Professionalism

Ruth · 26 August 2021 · Move On Poole

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Move On

Which Move On office has the most reviews?

Poole has the most, with 178 reviews rated 4.4 out of 5, followed by Motherwell with 177.

Where are the Move On offices?

The two Move On offices, by town:

  • Motherwell: 166 Merry Street, Motherwell, ML1 1NA
  • Poole: 420 Road, Branksome, Branksome Park, Poole, BH12 1DF
Has Move On won any awards?

Yes. In The Trusted Agent 2026 awards, Motherwell won Trusted Agent.

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