5/5
It was nice speaking to the staff as…
It was nice speaking to the staff as the process was well explained to us.
Trusted Agent profile
★★★★★
934 reviews across 2 offices and 2 platforms
Morris Homes Eastern Ltd has two offices, in Gamlingay and St Neots. Together they have 934 reviews on two platforms, rated 4.2 out of 5 overall.
37
Reviews on Google
All 2 offices
897
Reviews on Trustpilot
Business-wide
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Morris Homes Eastern Ltd's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
It was nice speaking to the staff as…
It was nice speaking to the staff as the process was well explained to us.
5/5
Tracey from Shellbourne at Arden park…
Tracey from Shellbourne at Arden park handled everything and made the process very easy
5/5
We have recently purchased our new home in this lovely development.
We have recently purchased a new home with Morris on the Greenmount Manor development in Bury. We have been in the property for just over three weeks. Having purchased a new build previously through a national house builder, I had a perception of how the process would be and the issues that may crop up. With Morris it has been such a positive experience for us and we couldn't be happier with our new home. I would just like to say a big thank you to Claire Glassey from the sales office who has been extremely friendly and supportive through the whole process ( So lovely that we wish she was going to be one of our neighbours!) And also thank you to Dean the site manager, he really has gone out of his way to make sure that we have settled in to our home and made sure that everything has been to our satisfaction throughout.
5/5
Very helpful and kind
Very helpful and kind! Thank you✨
5/5
Kim was a great help
Kim at Houghton Grange was a great help. She is really knowledgeable about the the properties, the options and the whole process.
5/5
Safe Hands
Hannah has been a great help from a friendly welcome on our first visit to spending time with us helping us with our choices and patiently explaining things to us. We’re in safe hands!
1/5
Hugglescote Grange Disappointing Quality
My overall experience has been extremely disappointing.
5/5
I visited Tracey today
I visited Tracey today, at Arden Park, to help me go through what options are available, for my parents, to move. Tracey was so helpful and provided so much information.
5/5
Great experience visiting Morris homes…
Great experience visiting Morris homes and learning about the development. We received great advice and information. Overall a fantastic experience.
5/5
Overall
Overall, we are very happy with our experience with Morris Homes. Jess was fantastic throughout the entire process; she kept us updated with regular messages and photos of the building progress, which was a lovely touch. She was incredibly patient, taking the time to explain everything about the property and following up consistently for our various appointments. Her helpfulness made a huge difference.
5/5
Excellent Customer Service and Great Support Throughout
We recently purchased our new home at Morris Homes Station Grange and have had a very positive experience throughout the whole journey.
5/5
Chris - morris homes
We had been house hunting for 6 weeks and had hit brick walls with other builders
5/5
Just started looking for a New Home and…
Just started looking for a New Home and went into Station Grange. The show homes were sensational and so was Lynne. Nothing was too much trouble, she was so knowledgeable and welcoming and answered all of our questions. A definite asset to your company.
5/5
I was in today at the Rivington park
I was in today at the Rivington park, Morris homes. Its awesome and well built . Perfect solid homes. So many thanks to Vic for being amazing taking us round , answering all the questions and signposting to mortgage advisors. It was pleasure. I highly recommend it guys
5/5
⭐️⭐️⭐️⭐️⭐️
Excellent service, Lizette was more than helpful she was exceptional! I would recommend Morris Homes. A 5 star services all round ⭐️⭐️⭐️⭐️⭐️
5/5
Five stars without hesitation - Greenmount Manor
Five stars without hesitation! From the moment we first engaged with Morris Homes, the level of service has been nothing short of exceptional.
2/5
Aftercare awful
We recently purchased a new property on the grange estate - was very excited as we had an older property before and looking forward to having all new. The service before completion cannot fault Morris Homes. Very helpful until we exchanged contracts - the 1st couple of months the property was great, then the issues started, which we expected being a new build. What we wasnt expecting was the lack of customer care from Morris. We are nearly 18 months in and still refusing to sign happy with the purchase. So far our bi fold doors have been attended to 7 times and adjusted as they keep sticking with us having to use our annual leave and wait in all day (issue not been resolved 18 months in). We have also had 6 visits for ticking pipes all through the house, had my ceiling ripped out patched 3 times with plasters and painter and cleaners coming ever other day. Again this issue hasnt been resolved and are still ticking with no luck from Morris of having it sorted. I have had two new front doors as they wouldnt lock and sit right (this is one issue now resolved). The area manager doesnt respond to any emails and seems to ignore us even though he was supposed to be dealing with the issues. The site manager we have never seen so all in all the after care is awful but the house is lovely if issues have been sorted.
5/5
The Meadows in Macclesfield
We visited The Meadows in Macclesfield, we were impressed with the high standard of work evident in the show home. The house we were interested in had a reservation on it but Wendie kept us up to date with how that was progressing. She arranged a plot visit for us, took time out to show us the available fixtures and fittings should the plot come available. In the end, we decided the house wasn't for us due to the location as it was too much of a relocation for us. Wendie was amazing, so understanding even wishing us luck with our eventual move. I can't fault her professionalism and caring nature, she is a definite asset to Morris homes.
5/5
We’ve just bought our new Morris home…
We’ve just bought our new Morris home and had a great experience. Jessica Williams at the Station Grange sales office was excellent, she kept us updated throughout and made the whole process really smooth.
5/5
⭐️⭐️⭐️⭐️⭐️ 5/5
⭐️⭐️⭐️⭐️⭐️ 5/5, Excellent Service from Chris at Morris Homes (Arden Park, Redditch)
5/5
Alconbury Weald - Megan
We have been searching for a home at Alconbury Weald for the past two years while planning our move from the US to the UK, and throughout that entire journey, Megan at Morris Homes has been absolutely exceptional.
5/5
The staff were very friendly and…
The staff were very friendly and welcoming, especially Jess, who was exceptionally helpful and pleasant throughout. The entire process of reserving my dream home was smooth and straightforward. Many thanks to Jessica Williams 😊
5/5
Wendie is fabulous!!
Met with Wendie and had a lovely appointment viewing the stunning properties in Macclesfield. Wendie was fantastic, warm and lovely.
5/5
We had a wonderful experience buying our first home - Station Grange, Coventry
We had a wonderful experience buying our first home with Morris Homes, and a big part of that was thanks to Jess from Station Grange, Coventry.
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Gamlingay has the most, with 845 reviews rated 4.2 out of 5, followed by St Neots with 836.
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