5/5
Professional service, kept me updated throughout the process

Trusted Agent profile
Verified
★★★★★
1,108 reviews across 2 offices and 1 platform
Miles and Barr has 1,108 reviews across two offices (Canterbury and Deal) and 1 platform, rated 4.7 out of 5 overall. Miles and Barr has the most, 935. Checked 9 October 2026.
1,108
Reviews on Google
All 2 offices
Miles and Barr's two offices, most reviewed first. Each has its own page.
Trusted Agent 2026 results for Miles and Barr. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Professional service, kept me updated throughout the process
4/5
We think they are very polite and on the ball as my hubby says
5/5
Very professional and friendly service,would recommend to anyone,kept me in touch with everything that was going on,well done
5/5
Would thoroughly recommend anyone to use Miles & Bar Deal. They were extremely helpful and professional and made the usually stressful process a lot easier.
5/5
Would highly recommend Miles and Barr. M&B are professional, realistic and get to know what it is their customers want and then go the extra mile for them. We dealt with Matt who is nothing but excellent at what he does. Will only ever use M&B from now on.
1/5
Unreliable, unprofessional. Only interested in their commission. Agressive tactics.
5/5
Rating only, no written review.
5/5
Friendly knowledgeable & helpful staff.
5/5
Very professional and helpful staff from the first contact to exchange.
5/5
Rating only, no written review.
5/5
They were always polite and professional. Kept in touch regularly throughout the process updating me when things had happened. They responded to all communications promptly.
1/5
Emailed about a viewing (and specifically said I was a student), rang to arrange this viewing as I missed a previous call, they then arranged a viewing for me and my partner (who works full time) then asked me my occupation. On saying I was …
1/5
An estate agent to avoid! Having had an offer accepted, the sales progressor was instrumental in us eventually pulling out. Even warned the manager to take them off the sale, but took no action. Poor people, property back on the market, oblivious to Miles & Barr's incompetence.
Thank you for your feedback. We are sorry to hear your service did not meet your expectations. Our Canterbury office manager will be in touch to discuss your review in more detail. … More
5/5
Purchased a property through Miles & Bar exclusive - kept us informed throughout, answered calls and queries promptly and acted in a thoroughly professional manner. In comparison to my selling agents they were night and day better. I wouldn't hesitate in recommending this company for your sale
1/5
Rating only, no written review.
5/5
Danielle Usherwood is a true credit to the Miles and Barr investors club. Very efficient, knowledgeable and personable. Nothing was to much trouble and her follow up call to see how my purchase was progressing was much appreciated. I would definitely work with Danielle again and would recommend her to any serious investor.
5/5
Fantastic agent, that always gave sound advice. Would highly recommend.
5/5
Always provided good , honest customer service with efficient, friendly staff. Would recommend them to others.
5/5
Excellent customer service, very professional and friendly at the same time. Special thanks to Samantha Griffin for understanding what we wanted and being one step ahead. 5 star.
5/5
Can not give these guys more credit the service was outstanding . I had my house up for sale with 2 previous agents and after 6 months nothing went into miles n barr and they had it sold with in the week i woukd highly recommend them 🖒🖒 …
1/5
Awful company, they try to make you drop your price to get a quick sell (no doubt to property developers). They are rude and try to bully you into what they want to do and rarely did they listen. I asked for my key to do a private viewing …
5/5
Great Service which is more than can be said for quite a few other estate agents in Canterbury. Buying with Miles & Barr was as simple as it gets. The offices were clean and the team very polite warm and welcoming. As this was the first …
5/5
From the moment I called into Miles and Barr I felt appreciated and valued. From my initial valuation to the final sale day I was was kept upto date with all the progress. Amazing customer service skills and I loved their 'can do' attitude. …
1/5
Another useless Deal estate agents. They never call back and seem totally disinterested in selling property!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Miles and Barr has 1,108 reviews across its two offices, rated 4.7 out of 5 overall: 1,108 on Google. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Miles and Barr has the most, with 935 reviews rated 4.7 out of 5, followed by Miles and Barr with 173.
Miles and Barr, 14 Lower Chantry Lane CT1 1UF; Miles and Barr, 30 Queen Street CT14 6ET.
Yes. In The Trusted Agent 2026 awards: Miles and Barr, Canterbury won Trusted Agent.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.