★★★★★ 1/5
GoogleArranged to view a property , received confirmation text , sat outside property at agreed time, gave them 10 minutes... I phoned only to be told they are at another viewing and wont be there for another hour..unprofessional, still waiting for a phone call from the person who was supposed to be showing me round property, you know maybe to apologise or try and get me back.. I feel sorry for vendor as well potential lost sale
Andy · 22 May 2020 · Michael Anthony Bletchley
Agent replied · 23 May 2026
Hi Andy, sorry to hear about your experience it's not usual practice from our Morley team and our branch manager Andy will be ringing you to discuss further and to apologise for the problem with this viewing.
★★★★★ 1/5
GoogleWith a severe heart ache i write to warn potential tenants, landlords and others of this letting agent most especially their Morley branch. They are so RUDE, RACIST, and UNPROFESSIONAL about their dealings. My wife and i were sent an agreement/contract after paying the holding deposit to an apartment and was successful with the application. We were to come pick up the keys to the apartment and pay our security deposit with one month rent. In the mail that was sent to us towards the agreement, there was no SINGLE full address of the letting agent to follow through to sign the documents and pick up the keys, the only address we could find was written in the agreement itself, this address however was so misleading as it took us to a housing estate that had NOTHING to do with Manning. Prior to our arrival at the wrong address, we had already been contacted by one of the manning agents asking us why we were not yet at their office, the agent called us and lied to us that our agreed meet up time was for 03:30hrs against what was clearly written on the email sent to us which stated 04:30hrs. We were informed we were late already and they soon would close and we would have to come back the next day to pick up the key at 09:15hrs. My wife and i practically begged these agents yet they remained adamant we were already late, due to a fault not from us but due to the wrong address they put in the agreement we were to sign. We had to drive against all traffic several miles after being informed of the correct address and while en route we were informed constantly that we wouldn’t meet them at the office as they were about to close. Kindly note that my wife and I tried to start moving that same day as moving the next day was not feasible and realistic due to STORM DENNIS and due to our tenancy agreement ending the next day which is the same day we were asked to shift the meeting to. We got to their office and still met all their staff in their office with the sign still stating the office was still open after a 20 minutes drive {Another lie} while at their office, we kept begging these set of inconsiderate individuals “ALL WHITE BY THE WAY” to allow us sign the agreement, make payment and get the keys all of which fell on deaf ears (Zero customer service) their agent who attended to us was rude as she kept informing us that there was no more time to sign any document even though we kept on pleading for almost twice the same number of minutes it would require to sign documents and make payment. We were forced to change our move out date and was forced to move out in the storm with the chances of our properties been left out in the rain as we had to return the keys to the previous apartment the same day our move in date was postponed to. We were practically walked out of their office with no regards to all plea and should i also remind that while driving to their office with us pleading on phone just to be speared few minutes of wait so we can get documents signed their customer care representative we spoke with muted/Dropped the phone, making us continue to talk to the phone without her listening to our conversation while we listened in horror her chewing gum and typing while talking and laughing with her other colleagues in the background with no regards to customer service. THIS MESSAGE IS TO ALL INDIVIDUALS OUT THERE, LANDLORDS AND PERSPECTIVE TNANTS OUT THERE...... don’t be deceived by the multiple 5 stars you see here they are probably from other branches of manning Stainton. There’s also a sincere review posted about a month ago here that reflects who they really are.
David · 22 May 2020 · Michael Anthony Bletchley
★★★★★ 1/5
Googlepoor customer service
Balack · 22 May 2020 · Michael Anthony Bletchley
Agent replied · 23 May 2026
Balack sorry to hear your comments, please can you email us so we can discuss this further -
marketing@manningstainton.co.uk
★★★★★ 5/5
GoogleExcellent service, especially from Sharon who has done a superb job of keeping us constantly in the loop.
Tom · 22 May 2020 · Michael Anthony Bletchley
Agent replied · 23 May 2026
Thanks for your review Tom
★★★★★ 5/5
GoogleLeah has been a fantastic support throughout the process of moving into my first home with my partner. She has always responded quickly to emails and calls and made sure to manage our expectations of time scales. Everything has been done quickly and seamlessly by Leah. I must admit I can be a demanding customer and extremely impatient, but Leah never made me feel like a nuisance and nothing was too much trouble. The process almost seemed too easy, and has been flawless, making a potentially stressful experience into an exciting one!
Jade · 22 May 2020 · Michael Anthony Bletchley
Agent replied · 23 May 2026
Thanks for taking the time to leave a review for Leah, great to hear your comments
★★★★★ 1/5
GoogleAbsolutely appalled by this company. Promised a rental house would be professionally cleaned, the garden was going to cut and sorted. Neither of which had occurred. Rubbish all over the garden. Mould on walls, inside wardrobes and curtains, which is highly toxic for tenants with asthma. Bedrooms with inadequate and faulty blinds not offering privacy. A complete lack of safeguarding responsibilities to students.
Pippa · 17 May 2020 · Michael Anthony Aylesbury
★★★★★ 1/5
GoogleTerrible service. The staff working there had no idea of information on the properties and try all they can to make it as difficult as possible for you. Booked various viewings which they didn't even have the keys for on the day. Very unorganised and highly recommend to try elsewhere if you can.
Maximillian · 17 May 2020 · Michael Anthony Aylesbury
★★★★★ 1/5
GoogleThe worst estate agents in Oxford, enough said!
N · 17 May 2020 · Michael Anthony Aylesbury
★★★★★ 1/5
GoogleRating only, no written review.
Kremena · 17 May 2020 · Michael Anthony Aylesbury
★★★★★ 5/5
GoogleRating only, no written review.
J4MES · 15 May 2020 · Michael Anthony Hemel Hempstead
★★★★★ 4/5
GoogleOverall really good, the only negative i have wasthe lack of up to date communication
Suzanne · 15 May 2020 · Michael Anthony Hemel Hempstead
Agent replied · 29 July 2023
Hi Suzanne, Thank you very much for the review, we're so pleased you got the move you were after. Enjoy the seaside!
★★★★★ 5/5
GoogleRating only, no written review.
Urszula · 15 May 2020 · Michael Anthony Hemel Hempstead
★★★★★ 5/5
GoogleRating only, no written review.
Kirsty · 15 May 2020 · Michael Anthony Hemel Hempstead
★★★★★ 5/5
GoogleRating only, no written review.
Kamondi · 15 May 2020 · Michael Anthony Hemel Hempstead
★★★★★ 5/5
GoogleGreat estate agent, very efficient and knowledgeable. Sold my property through them very quickly, where other agents had struggled to find any buyer.
Jamie · 15 May 2020 · Michael Anthony Hemel Hempstead
Agent replied
Hi Jamie, Thanks for your review. Hope you're settled in to your new place, so pleased we were able to help get you moved.
★★★★★ 5/5
GoogleReally great service from start to finish and beyond. Andy helped to sort everything, from surveys to chasing solicitors. Would highly recommend.
Lauren · 15 May 2020 · Michael Anthony Hemel Hempstead
Agent replied
Hi Lauren, Thank you for your message, it's been an absolute pleasure dealing with you and we hope you're really happy in your new home.
★★★★★ 5/5
GoogleJames Manchester acted for us when selling our elderly mothers house in Addiscombe. We found him very professional and informative at all times , a very nice man to deal with , very calm and collected considering some issues that came his …
Caroline · 15 May 2020 · Michael Anthony Milton Keynes
★★★★★ 5/5
GoogleRating only, no written review.
A · 28 March 2020 · Michael Anthony Hemel Hempstead
★★★★★ 5/5
GoogleMichael Anthony have been fantastic throughout the purchase of my first home. They have kept me updated continuously with the progress which has made a potentially stressful time feel much easier. Would highly recommend their services.
Liz · 23 March 2020 · Michael Anthony Bletchley
Agent replied
Thanks for the great feedback.
★★★★★ 5/5
GoogleVery friendly and get the job done
Danny · 23 March 2020 · Michael Anthony Bletchley
Agent replied
Thanks for the positive review Danny.
★★★★★ 5/5
GoogleWe wondered in to the Branch while making the time pass, Branch Manager Dealt with us well at a time of uncertainty and the end result is we have bought our first home through them! Thank you
Stuart · 23 March 2020 · Michael Anthony Bletchley
Agent replied
Glad we could help. Satpal
★★★★★ 5/5
GoogleI've just used Michael Anthony to sell my property in Bletchley and have no hesitation in recommending their services. Thanks especially to Colin Hawes who provided a professional and friendly service from start to finish.
Jackie · 23 March 2020 · Michael Anthony Bletchley
Agent replied
Thanks for the review, much appreciated.
★★★★★ 4/5
GoogleMustafa, from Michael Anthony estate agent, helped us to find our new home in Bletchley. He was very helpful and kept us informed at all times.
We were really happy with the service we received and felt quite at eased throughout the process. We would definitely recommend Michael Anthony estate agent.
Dezrine · 23 March 2020 · Michael Anthony Bletchley
Agent replied
Thank you Dezrine, enjoy your new home.
★★★★★ 5/5
GoogleExcellent service. We'd had an acceptable offer within the month so we were very happy. After the offer was accepted the team at Michael Anthony kept us informed of any developments up until the sale was completed.
Justin · 23 March 2020 · Michael Anthony Bletchley
Agent replied
Thanks for the positive feedback. Much appreciated
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