Trusted Agent profile · Buckinghamshire and Hertfordshire
Verified
★★★★★
2,691 reviews across 5 offices and 3 platforms
Michael Anthony has five offices, in Milton Keynes, Aylesbury, Tring, Bletchley and Hemel Hempstead (Buckinghamshire and Hertfordshire). Together they have 2,691 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Michael Anthony's five offices, most reviewed first. Each has its own page.
Showing 2,529 reviews on Google only. Show every review
5/5
GoogleOutstanding service from Colin Hawes, Wayne Gardner, and the team, professional, attentive, and thoroughly committed to excellence.
Thank you for taking the time to leave us a review, we're thrilled you've had a positive experience and have had outstanding service from Colin, Wayne and the team.
5/5
GoogleAmy was great from start to finish with our purchase for our first property. Always got back to us as quick as possible with any queries and supported us with anything we need and when out of office on holiday the other girls were quick to pick up her emails and help. As a first time buyer this definitely helped me feel in good hands and comfortable throughout the process. Thanks to all Cleckheaton team 🏡
Thank you Lydia for your lovely comments about Amy and the other ladies at Cleckheaton. We know the buying process can be lengthy so thorough communication is vital. Enjoy your new home.
5/5
GoogleQuick and easy sale, no hassle all involved were very helpful and quickly responsive
Thank you so much for posting this kind review. We do try and make things as simple as we can.
5/5
GoogleFantastic service provided. Always kept me updated on the progression of my sale, friendly staff, would highly recommend
Great, succinct review Lee, thank you so much.
5/5
GoogleNo complaints about Robet Watts from me. Helpful staff who communicate quickly.
Thank you Mark this is very much appreciated.
5/5
GoogleExcellent communication and friendly, professional service from start to finish. Lovely personal touch with a new home card when we collected the keys.
Thank you Ginette for posting this super review and we're so pleased you were happy with us on your purchase. Enjoy your new home.
5/5
GoogleVery on the ball, did a good job selling me a house. Very thorough
We really appreciate you posting this Mick and glad we could help and you were happy with us.
1/5
GoogleI'd give them zero stars if I could. Please avoid these cowboys. I've recently vacated a property that they manage and I've received nothing but threatening emails from Kate, Alex and Gail saying they are going to apply for a CCJ against me, yes I admit that I was owning some rent when vacating however offered them a repayment plan as they stated they were unable to take this from the deposit however I have now had then claim this from the deposit, and they seem to think I'll still be paying the £40 a month offered, not a chance your not getting double from me. The property I vacated was deemed as not fit for human inhabitation due to the dangerous loft and the roof needing a major repairs. I will be taking legal advise and will fight them the whole way as they have new tenants in the property now EDIT in response to the reply from yourselves, notice wasn't given for rent arrears, the rent owed is for the last month and I have emails to prove this and also the threat of a CCJ. The property has been re let as I've been informed by a number of neighbours and for for you saying it needed cleaning, the property was left in the state it was given, I admit I forgot a chair in the small room but that doesn't warrant you trying to claim over £2000 from myself, I will be speaking to my solicitor
We’re really sorry to receive this Nicholas as it is obviously not our aim to upset people. This should really have been posted on the Rentals page but we will look into your complaint and come back to you. However when rent arrears are due we have to protect our client who is owed the monies otherwise they can fall into arrears with their lender. Nicolas, we have now looked into this and we will contact you direct to try and resolve the matter. We do however dispute your review as we have not threatened you with a CCJ, the house has not been re-let as it needs cleaning, the rent is owed to the landlord and he gave notice because of this.
5/5
GoogleJenny was so helpful the whole way through, she was quick at replying and provided regular updates, we managed to complete within 10 weeks of offers getting accepted! Really professional and amazing service!
Thanks Molly for posting this lovely review and I know Jenny was as happy as you to get the sale through quickly and glad she was on hand to help smooth the process. Enjoy your new home.
1/5
GoogleDidn’t answer the phone, didn’t reply to emails and voice mails for over 2 weeks. When we did eventually get through to them they used our interest to get another offer pushed through without informing us there was another offer.
Richard, we apologise for the breakdown in communication but we always respond to voicemails and emails so we will look into this matter with urgency. Unfortunately the house you were looking at already had an offer and we were waiting for proof of funds to confirm it was sold hence we had to cancel your viewing. We do however wish you success with finding a new home.
5/5
GoogleProfessional and efficient staff always pleasant and knowledgeable to deal with when selling p property.
Thank you Saskia we really appreciate your lovely comments and thank you for using us to sell.
5/5
GoogleI have recently completed a house purchase via robertwatts. I cannot praise cleckheaton branch enough all the team but especially Jenny. The whole process was a long and stressful experience through no fault of robertwatts what so ever but lack of communication via the solicitors in the chain. If it had not of been for Jenny I don’t think I would have sanely got through the whole sale. Jenny and the team went above and beyond to chase things that was not even their job to do and made sure to keep me up to date with regular updates. Was always quick to reply with any update when asked even if there was no update. I cannot thank you enough for finally getting me in my new home, without you all I think I’d still be waiting.
Wow, Sarah thank you posting such a super review and we are delighted Jenny and the team were on hand to get you through the process. It can feel never ending but we pride ourselves on our professional service and like you say, constant communication is vital. Jenny has so much experience in the industry there is little she hasn't dealt with so we're so happy you appreciate all her efforts. Do enjoy your new home and all the best for the future.
4/5
GoogleThey did everything to get me in within 8 weeks. Any queries and they answered them straight away even the daft questions. Thank you..
Thank you Daz we appreciate you taking time to post this and please be assured, there are no ‘daft questions’.
5/5
GoogleWe bought our house through you and we received excellent service. You were friendly and communicated well - always calling back when you said you would !
Thank you Simon that is a lovely review and we like to deliver exactly what we promise. Enjoy your new home.
1/5
GoogleI came off the phone call shaking, A lady Teresa! Or something similar was rude and abrupt from start! I explained I was in remission from a bad disease but always worked full time and will when I'm finished recovery. A raised voice shouted over mine while I was explaining my current landlord and estate agents are helping me find a new home and putting the deposit down for me as I've put new carpets in the house, trying to explain how good of tenant I have been! I heard a loud voice dictate on a rude manner what is needed to rent a house, obviously knowing what is needed as I explained what I've just put above! This literally put me off instantly on wanting to even use this company now. I explained to the lady she made me feel and I ended the phone call! Shaking and crying because let's face it house searching is hard for a start. I'm utterly disappointed I've even had to write this, but surely the managers aren't allowing their staff to be like this. If this is how this lady treats people who have just fought to live on calls I don't feel customers will be rushing as alot of people have illnesses since the forced covid vaccines! Regards
We are sorry you so upset Kate and this was obviously not our intention. Teresa is one of our most helpful and experienced staff members so we are very surprised however we will look into this and come back to you shortly. We have looked into this now and again we are sorry you felt you need to leave such a poor review and sympathise with your condition and situation. However a manager was sat in the same office whilst this conversation was taking place and we have to disagree completely that raised voices were used and you were spoken to in what you felt was such a poor manner. Teresa simply explained how our procedure worked but unfortunately you didn’t want to accept this. We do however wish you luck finding in finding a new home.
5/5
GoogleWhat a seamless and stress-free experience! The whole process was incredibly straightforward, thanks to Stephen’s professional approach and expertise. His knowledge and efficiency made everything so easy and I couldn’t be happier with the service. Highly recommend!
Thank you Andy we really appreciate you posting this. It’s a super review and we know Stephen was on hand to help so we’re delighted you were so happy with his service. Thanks for using us the sell and good luck with your future plans.
5/5
GoogleGreat service, kept me informed. House sold within a week.
Great review thanks Gill we very much appreciate you posting this and glad we could help.
5/5
GoogleSuperb service. I appreciate the support I received from Jenny she kept me updated on the process of buying my first home. Answered all my questions quickly and efficiently. Thank you for making this possible
Thank you Nathan and we're so pleased Jenny was on hand to help you in your purchase. It's always exciting but nerve wracking buying your first home but we're delighted we were there for you. Enjoy your new home.
1/5
GoogleRating only, no written review.
Heidi can we ask why you gave us a 1 star review as we can find no record of you on our systems?
5/5
GoogleLovely staff all on hand to support at both Birkenshaw and cleckheaton branch, very helpful, house sale was smooth, thank you to all.
Thanks Rachel it's always great to get a 5 star for 2 offices and we appreciate your taking the time to post this. Thanks for using us and good luck in your new home.
5/5
GoogleReally happy with the service provided during my house sale. Friendly, accommodating and efficient staff, useful app to track progress.
Thank you Nicky that is a really super review and we couldn't ask you for better feedback. Thank you for using us and good luck with your future plans.
5/5
GoogleCan't fault the service when selling a property. Always kept up to date with the process and given reasoned advice. Buyer was found quickly and sale went well.
Many thanks Nathan that’s great to hear and we’re delighted everything went well. Thanks for using us and good luck moving forward.
5/5
GoogleFantastic service from start to finish surrounding the Rental property I went through. Katie was thorough from srart to finish & made the whole thing very easy.
Thank you for taking the time to leave us a review, we're pleased you've had fantastic service from Katie and the Lettings team!
5/5
GoogleTop Notch! Our sales progression was handled by Karen who was outstanding. We appreciate all your help and support throughout our sale. Thank you Michael Anthony are very lucky to have you.
Thank you Carl, so pleased you are happy with our team. Karen is a brilliant part of our sales progression team and is always looking to assist and keep everyone updated. … More
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The Trusted Agent 2026 results for Michael Anthony, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Michael Anthony is among EA Masters 2026 winners.
EA Masters 2026: 2 Gold across one branch.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Michael Anthony and its branches won awards at the RAN Awards in two years, most recently 2023.
RAN Awards winners in two years, the group and its branches: 2019, 2023.
RAN Awards by year, 2019 to 20232023 1 award RAN Awards 2023 winners
2019 1 award RAN Awards 2019 winners
Source: RAN Awards winners lists, as published, linked by year.
Michael Anthony and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
British Property Awards by year, 20252025 2 Gold and 1 Silver The British Property Awards 2025 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Michael Anthony a message.
Milton Keynes has the most, with 1,254 reviews rated 4.7 out of 5, followed by Aylesbury with 583.
The five Michael Anthony offices, by town:
Yes. In The Trusted Agent 2026 awards, Aylesbury won Gold and Milton Keynes won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings, and its branches won 2 Gold awards. The group and its branches have also won 6 other industry awards since 2019.
