5/5
Just bought my first property with them and very pleased with the level of service.

Trusted Agent profile · Buckinghamshire and Hertfordshire
Verified
★★★★★
2,691 reviews across 5 offices and 3 platforms
Michael Anthony has five offices, in Milton Keynes, Aylesbury, Tring, Bletchley and Hemel Hempstead (Buckinghamshire and Hertfordshire). Together they have 2,691 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Michael Anthony's five offices, most reviewed first. Each has its own page.
Showing 2,528 reviews on Google only. Show every review
5/5
Just bought my first property with them and very pleased with the level of service.
5/5
Jo at Michael Anthony was amazing, she worked very hard to find us a home and still 2 years after being in the house she still stays in touch. Great service. 5*
5/5
Really great to deal with, Jo made my mum's purchase so much easier, and remained approachable and transparent throughout the process. Thank you for all your help! Would recommend
5/5
Good service overall, smooth transaction.
5/5
Very prompt and professional on the viewing. They kept me up to date throughout the entire process. Would fully recommend.
5/5
Great support and local knowledge I was well advised all the way through my sale and no matter how much of a pain I was Joe always sorted it out, thanks guys, I'd highly recommend you
5/5
Fantastic agents, always get the results and extremely professional. Joe Hayes goes above and beyond to help and is always available.
5/5
Fantastic service from the team in Brentwood. Going above and beyond to help smooth the process as much as possible. Thank you to Michael for all his help and a very special thank you to Joe Hayes who really goes out of his way to help you.
5/5
Bought my house though balgores Hayes and then sold it 6years later though them with Joe Hayes being my port of call. It was a long process but not balgores fault and was always on the phone chasing people and keeping me up to date. Always rate them when people ask about estate agents. Thanks Joe and team.
2/5
I would not recommend them. Initially excellent service when I was trying to choose an agent, and they did find a tenant. However, once the tenant was in place the service was definitely lacking. They were unable to resolve persistent late payment issues regardless of repeated promises to ensure the tenant had standing order in place, and were of no real assistance with solving problems with the same difficult tenant who then needed to be removed. I would not describe it as a fully managed service, and despite paying a monthly fee felt on my own and that the property was not being managed properly.
4/5
Rating only, no written review.
Thank you for your nice rating Glyn!
5/5
Amazing letting agent. Very efficient for the administrative procedures. I strongly recommend this company and particularly Raphael and Emma.
Thank you for your positive comments. You’re very easy to deal with and no doubt will make an excellent tenant. We wish you happiness in your new home
1/5
Absolutely terrible experience as a vendor. 3 days before agreed completion it comes to light from my lawyer that the buyers have not even been financially qualified and have no mortgage offer in place. This agent has no idea how to manage a sale and in my opinion is completely incompetent. This is the second time the sale has fallen through within a couple of months. Will never use again and would definitely not recommend them.
1/5
Office staff simpe and patronising, fees quite high, landlords on the books questionable in my exerience. No mam.
5/5
Great branch and team within it. I would use them again to buy and sell through - Excellent. Thank you
Thank you David, good luck with your move!
5/5
I have dealt with Michael Anthony for over a decade, having bought a property from them in 2007, rented that same property through them for 3 years when I emigrated in 2013, and finally selling that property through them in 2017. Accordingly, I have dealt with a few different members of both their Lettings and Sales teams, as well as a member of their senior management team. Without fail, all of them have been courteous, professional, knowledgeable, helpful, communicative, honest and a pleasure to deal with. When you live thousands of miles away from your property, as I did, you need to know that you have people you can count on to give you and your tenants the best possible support and to ensure you get the best deal when you're selling or renting out your biggest asset. The team at Michael Anthony were the people I counted on and they didn't let me down. In particular, Ella on the Lettings team and Rachel from Sales were my key points of contact and support. They both did an excellent job handling the many issues that arose and keeping me in the loop at all times. They were ably supported at key points by Helen, Lucy, Trudy, Becky, Mark, Adam and Andy, all of whom I had contact with at one point or other over the years. These other members of the team reinforced the impression of professionalism and service-excellence created by my dealings with Ella and Rachel. My interactions with Mark, in particular, set my expectations of the Sales team at as high a level as the Lettings team had already achieved. Needless to say, the Sales team vindicated his (and my) confidence in them, in their handling of the sale of my property and I thank them and the Lettings team for a series of jobs well done. As humans, I know the Michael Anthony team must have made the odd mistake during the time I was using them. That said, after a decade of dealing with them and having scanned my memory and my email archives, I can't remember or find evidence of a single issue I've had with them. Given my occasional tardiness in responding to their e-mails, I doubt they can say the same of me. To summarize, the team at Michael Anthony: • Always gave the impression that they had my best interests at heart • Did everything I expected of them quickly and to a high standard • Provided peace of mind at all the key points of my buying, letting and selling experience • Delivered this service at a distance, with me never having met any of the current team in person • Delivered at a price which I consider to be great value for money I can think of no other example in which I have experienced as good a service over as long a period, from as great a distance, with such a uniformity of quality across different representatives and departments. I can't recommend them highly enough, and as you can see from the glowing review in the paragraphs above, I really tried!
5/5
Amazing Team !
5/5
My experience with JLL has been superb! From start to finish I have received continuous support in finding the most perfect property in London. Moving from a small town in Blackpool to the big city was a huge lifestyle change for me! However, JLL has guided me through this process 100% with kindness and positivity. When I met with Amie, one of the agents from JLL, she was a true delight to deal with! And she has made this moving house process so easy. Thank you to the whole team at JLL, you're a pleasure to deal with and I will be recommending you to lots of colleagues and friends of mine. I am very happy.
4/5
Good
5/5
Rating only, no written review.
5/5
I just wanted to take a few minutes to say thank you on behalf of Chloe, Beth and our extended families for your superb professionalism, service, courtesy and empathy in all of your dealings with the purchase of 179, Bradford Road. The girls completed on the purchase on Friday last and are absolutely thrilled with their new home. You all made that purchase so very seamless and your help was simply invaluable in that purchase. I can say personally that I thought the process would be a nightmare but you made it so simple and took away all of the stress from day one. I understand that it is never easy dealing with customers who have communication difficulties but your service was superb, no other word for it. We could not speak more highly of you all. Thank you so much again Graham
5/5
Very happy with the service i received today, very helpful and knowledgeable staff.
5/5
great service. friendly and knowledgeable
5/5
You were all brilliant especially Michelle Richardson it's just a pity you were let down so badly by the solicitors you recommended who were totally incompetent and caused so much upset and stress I wish I'd never taken your recommendation to use them. All the staff I dealt with at manning stainton were so professional friendly and seemed to really care when I was so upset. I would definitely recommend you to anyone especially since you sold our house in a day! Geraldine Beech
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The Trusted Agent 2026 results for Michael Anthony, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Michael Anthony is among EA Masters 2026 winners.
EA Masters 2026: 2 Gold across one branch.
EA Masters winners in two years, the group and its branches: 2026, 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Michael Anthony and its branches won awards at the RAN Awards in two years, most recently 2023.
RAN Awards winners in two years, the group and its branches: 2023, 2019.
2023 1 award RAN Awards 2023 winners
2019 1 award RAN Awards 2019 winners
Source: RAN Awards winners lists, as published, linked by year.

Michael Anthony and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
British Property Awards by year, 20252025 2 Gold and 1 Silver The British Property Awards 2025 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Michael Anthony a message.
Milton Keynes has the most, with 1,254 reviews rated 4.7 out of 5, followed by Aylesbury with 583.
The five Michael Anthony offices, by town:
Yes. In The Trusted Agent 2026 awards, Aylesbury won Gold and Milton Keynes won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings, and its branches won 2 Gold awards. The group and its branches have also won 6 other industry awards since 2019.