Trusted Agent profile
★★★★★
158 reviews across 2 offices and 1 platform
Mays Estate Agents has two offices, in Bournemouth and Poole. Together they have 158 reviews on 1 platform, rated 4.8 out of 5 overall.
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Three reviews from Mays Estate Agents's clients, starting with those that name a town the offices cover, with the office each is about. Shown as written, first names only.
5/5
GoogleAfter my enquiry to let a flat in Poole I was fortunate enough to speak with Natasha. A credit not only to Mays but to the wider estate and lettings sector in Poole. Naturally friendly, excellent questioning in a conversational manner that made me feel comfortable and confident in her and the company. The flat was already under offer yet she gave me alternatives. These didn’t fit the bill for me this time. Mays are a business I can recommend based on this experience and definitely when compared to others I dealt with. Thank you.
5/5
GoogleWe have always received excellent service from the lettings team at Mays Estate Agents, especially Samantha and Emma. They are consistently attentive, efficient, and professional, making the entire process smooth and stress-free. Their knowledge of the local area is outstanding, and they are always happy to offer helpful advice and guidance. Communication has been clear and prompt throughout, and we have always felt confident that our property is in very capable hands. We have also just sold a property through them and have experienced the same high standard of service from the sales team. In particular, Donald has been excellent, proactive, supportive, and dedicated to achieving the best outcome for us.
5/5
GoogleI have to say a huge thank you to Mays! Natasha, Samantha, and the entire team handling lettings have been amazing. I first met Natasha 6 months ago and she was incredibly helpful throughout. From viewing, to submitting our offer, helping out with the paperwork and move in stages. They kept us informed and were extremely helpful. Now, we’re set to move to a new property again, and we had been searching with other agents but Mays have once again come through on top! So we’re now going into our second rental with Mays and once again, Natasha, Samantha and the team have been incredibly helpful, all have gone above and beyond for us and always kept us updated, with quick and clear communication. The service with Mays is far better than that we have experienced with other agents, they genuinely seem to care about you as people, all whilst being super friendly and doing it with a smile! Thank you from us, you have been incredible!
Mays Estate Agents's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAs a tenant, I’ve had a very positive two years with Mays letting agents from start to finish. The whole team has been friendly, approachable and consistently professional. On the rare occasions where issues did come up, they were dealt with quickly and efficiently - it definitely made a real difference throughout my tenancy.
5/5
GoogleWe have always received excellent service from the lettings team at Mays Estate Agents, especially Samantha and Emma. They are consistently attentive, efficient, and professional, making the entire process smooth and stress-free. Their knowledge of the local area is outstanding, and they are always happy to offer helpful advice and guidance. Communication has been clear and prompt throughout, and we have always felt confident that our property is in very capable hands. We have also just sold a property through them and have experienced the same high standard of service from the sales team. In particular, Donald has been excellent, proactive, supportive, and dedicated to achieving the best outcome for us.
5/5
GoogleAfter my enquiry to let a flat in Poole I was fortunate enough to speak with Natasha. A credit not only to Mays but to the wider estate and lettings sector in Poole. Naturally friendly, excellent questioning in a conversational manner that made me feel comfortable and confident in her and the company. The flat was already under offer yet she gave me alternatives. These didn’t fit the bill for me this time. Mays are a business I can recommend based on this experience and definitely when compared to others I dealt with. Thank you.
5/5
GoogleRating only, no written review.
5/5
GoogleFrom start to finish, Natasha has been absolutely brilliant. Communication was clear, concise and regular. Tha k you for help finding and securing my perfect new home
5/5
GoogleI have to say a huge thank you to Mays! Natasha, Samantha, and the entire team handling lettings have been amazing. I first met Natasha 6 months ago and she was incredibly helpful throughout. From viewing, to submitting our offer, helping out with the paperwork and move in stages. They kept us informed and were extremely helpful. Now, we’re set to move to a new property again, and we had been searching with other agents but Mays have once again come through on top! So we’re now going into our second rental with Mays and once again, Natasha, Samantha and the team have been incredibly helpful, all have gone above and beyond for us and always kept us updated, with quick and clear communication. The service with Mays is far better than that we have experienced with other agents, they genuinely seem to care about you as people, all whilst being super friendly and doing it with a smile! Thank you from us, you have been incredible!
5/5
GoogleAn amazing bunch of extremely organised people 11/10
5/5
GoogleWe were looking for a flat to rent in Westbourne, and were so blessed to find Natasha at Mays. What a wonderful person - so incredibly kind, thoughtful, helpful and considerate. If it wasn't for Natasha I really don't think our flat rental would have gone through. Thank you Natasha for making our search so easy, and for being YOU. We are so very grateful for everything you did. x
5/5
GoogleMays handled a probate sale for us with professionalism and sensitivity. They gave us excellent advice from the outset and clearly knew the local property market very well. The marketing led by Jonathan was first class. Donald negotiated the price we needed and he saw the sale through with care and commitment. Everyone we dealt with was friendly and helpful, and we would unreservedly recommend Mays Estate Agents.
4/5
GoogleFriendly and professional team. Natasha and Jen helped us find the right property, and they were supportive throughout the whole process. I would definitely recommend Mays in Lilliput.
5/5
GoogleMays have been our letting agents for more than 20 years and have now successfully achieved a sale. They have always been helpful, prompt and efficient.
5/5
GoogleRating only, no written review.
5/5
GoogleI was looking at renting and dealt with Natasha and Jen at Mays Letting agents, They were both so helpful professional and friendly, Thank you for finding and securing my lovely new flat
5/5
GoogleFirst Class & extremely professional, highly motivated team, & will achieve success. Jonathan, Gemma, & Donald, were each top-notch & relentless in securing a successful outcome & very efficient & professional, as well as the rest of the team at Mays in Lilliput. Very highly recomended.
5/5
GoogleRental Property Search Excellent service from Natasha way beyond my expectations in the rental market.
5/5
GoogleI was looking to rent a property and had a really smooth experience with Mays Letting Agency. The team was professional, friendly, and very responsive throughout the process. They made everything straightforward from booking the viewing to …
5/5
GoogleReally quick, efficient and informative. Sammy showed us around the property twice, once confirmed everything was quickly drawn up and referencing completed. Honestly a pleasure to deal with
5/5
GoogleWe were a tenant with Mays Lettings for 8 months and it was one of the smoothest tenancy’s we have ever experienced. From the start to finish everything was done with immaculate care. It really made our move from up north a breeze and made …
5/5
GoogleAll of the team are Mays great! They give a personal touch that other companies do not. Always dealt with things in a prompt manner. Everyone was always so helpful & friendly.
5/5
GoogleHaving been a subcontractor gas engineer for Mays Lettings since November 2019 I wanted to leave a review saying how well organised and professional the staff members are, any potential concerns we come across on our jobs are quickly rectified and clear instructions are given by the staff at Mays, also great to see invoices are paid on time. A massive well done to all 👏
5/5
GoogleExcellent Service..polite friendly very knowledgeable..
5/5
GoogleHad a very seamless experience with Hannah and team, recommended!
5/5
GoogleExcellent, professional and helpful, would recommend to a buyer or purchaser, Hannah is a safe pair of hands
5/5
GoogleMays had carried out research before advising me on price and kept me informed of prospective buyers and their comments
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournemouth has the most, with 98 reviews rated 4.8 out of 5, followed by Poole with 60.
The two Mays Estate Agents offices, by town:
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