Every review we hold for the Poole office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have always received excellent service from the lettings team at Mays Estate Agents, especially Samantha and Emma. They are consistently attentive, efficient, and professional, making the entire process smooth and stress-free. Their knowledge of the local area is outstanding, and they are always happy to offer helpful advice and guidance. Communication has been clear and prompt throughout, and we have always felt confident that our property is in very capable hands.
We have also just sold a property through them and have experienced the same high standard of service from the sales team. In particular, Donald has been excellent, proactive, supportive, and dedicated to achieving the best outcome for us.
Julia · 16 March 2026
★★★★★ 5/5
GoogleI have to say a huge thank you to Mays! Natasha, Samantha, and the entire team handling lettings have been amazing. I first met Natasha 6 months ago and she was incredibly helpful throughout. From viewing, to submitting our offer, helping out with the paperwork and move in stages. They kept us informed and were extremely helpful.
Now, we’re set to move to a new property again, and we had been searching with other agents but Mays have once again come through on top! So we’re now going into our second rental with Mays and once again, Natasha, Samantha and the team have been incredibly helpful, all have gone above and beyond for us and always kept us updated, with quick and clear communication.
The service with Mays is far better than that we have experienced with other agents, they genuinely seem to care about you as people, all whilst being super friendly and doing it with a smile!
Thank you from us, you have been incredible!
Ben · 16 February 2026
★★★★★ 5/5
GoogleWe were looking for a flat to rent in Westbourne, and were so blessed to find Natasha at Mays. What a wonderful person - so incredibly kind, thoughtful, helpful and considerate. If it wasn't for Natasha I really don't think our flat rental would have gone through.
Thank you Natasha for making our search so easy, and for being YOU. We are so very grateful for everything you did. x
Jackie · 16 February 2026
★★★★★ 5/5
GoogleMays handled a probate sale for us with professionalism and sensitivity. They gave us excellent advice from the outset and clearly knew the local property market very well. The marketing led by Jonathan was first class. Donald negotiated the price we needed and he saw the sale through with care and commitment. Everyone we dealt with was friendly and helpful, and we would unreservedly recommend Mays Estate Agents.
Carol · 16 January 2026
★★★★★ 5/5
GoogleAfter my enquiry to let a flat in Poole I was fortunate enough to speak with Natasha. A credit not only to Mays but to the wider estate and lettings sector in Poole. Naturally friendly, excellent questioning in a conversational manner that made me feel comfortable and confident in her and the company. The flat was already under offer yet she gave me alternatives. These didn’t fit the bill for me this time. Mays are a business I can recommend based on this experience and definitely when compared to others I dealt with. Thank you.
Lara · 16 February 2026
★★★★★ 5/5
GoogleFrom start to finish, Natasha has been absolutely brilliant. Communication was clear, concise and regular. Tha k you for help finding and securing my perfect new home
Kathleen · 16 February 2026
★★★★★ 5/5
GoogleI was looking at renting and dealt with Natasha and Jen at Mays Letting agents, They were both so helpful professional and friendly,
Thank you for finding and securing my lovely new flat
Anne · 16 November 2025
★★★★★ 5/5
GoogleAs a tenant, I’ve had a very positive two years with Mays letting agents from start to finish. The whole team has been friendly, approachable and consistently professional. On the rare occasions where issues did come up, they were dealt with quickly and efficiently - it definitely made a real difference throughout my tenancy.
Andy · 16 March 2026
★★★★★ 5/5
GoogleWe found the whole experience of buying a property through Mays stress free. Hannah in sales was always helpful, responsive to our questions and nothing appeared to be too much trouble. Hannah is always very professional, telephone calls were always returned giving us peace of mind. If we were to ever sell our property in Westbourne, Mays would be the agents we would use.
Karen · 25 March 2024
★★★★★ 5/5
GoogleJonathan, Lee and all the team at Mays were very professional and sensitive in the way they dealt with the marketing and recent sale of our family home. In particular Jonathan was very enthusiastic, focussed, approachable and provided regular updates through the whole process. It was a pleasure to deal with Mays and would happily recommend them.
Michael · 16 June 2023
★★★★★ 5/5
GoogleWe would never use any other agent in the Lilliput area! Having used Mays Lilliput twice in recent years, for selling and purchasing properties, I can say that all the staff are professional, easily contactable and honest. The brochure and photos of our home were done to a very high standard and as soon as our house went on the market they had potential buyers ready to view our home. Once a sale was agreed it was easy to speak to Mays regarding updates on the chain and where the solicitors were at. A special mention to Lee and Jonathan who dealt with our sale and on going purchase, they took the stress away of what can be a challenging time. Thank you
Holly · 17 June 2019
★★★★★ 5/5
GoogleWe recently purchased a property with May's Estate Agents and were extremely impressed. Risa looked after us very well, every step of the way. Without exception, Risa always returned calls and emails and answered any queries promptly, which, considering how busy agents were towards the end of the stamp duty 'holiday', was very impressive. Risa and the team were always professional, polite and friendly.
Liz · 16 June 2022
★★★★★ 5/5
GoogleFirst Class & extremely professional, highly motivated team, & will achieve success. Jonathan, Gemma, & Donald, were each top-notch & relentless in securing a successful outcome & very efficient & professional, as well as the rest of the team at Mays in Lilliput. Very highly recomended.
KST · 20 August 2025
★★★★★ 5/5
GoogleI have worked with Hannah at Mays professionally for a number of years. She is brilliant at client care and her communication is excellent. I would have no hesitation recommending her to family and friends !
Katie · 17 January 2024
★★★★★ 5/5
GoogleI cannot recommend Jonathan at Mays, Lilliput enough :) Great service & very accommodating. Nothing was too much trouble with the many questions my wife & I had for him.
Very easy process from start to finish in the purchase of our property
Highly recommended :)
GARRY · 26 March 2023
★★★★★ 4/5
GoogleFriendly and professional team. Natasha and Jen helped us find the right property, and they were supportive throughout the whole process. I would definitely recommend Mays in Lilliput.
Ali · 16 December 2025
★★★★★ 5/5
GoogleHaving been a subcontractor gas engineer for Mays Lettings since November 2019 I wanted to leave a review saying how well organised and professional the staff members are, any potential concerns we come across on our jobs are quickly rectified and clear instructions are given by the staff at Mays, also great to see invoices are paid on time. A massive well done to all 👏
Aaron · 27 August 2024
★★★★★ 5/5
GoogleMays have been our letting agents for more than 20 years and have now successfully achieved a sale. They have always been helpful, prompt and efficient.
Polly · 16 December 2025
★★★★★ 5/5
GoogleRisa is a talented negotiator who is a pleasure to collaborate with. She has effectively facilitated the sale of our property and has been an excellent point of contact between ourselves and our buyers. Thank you!
Sacha · 16 June 2023
★★★★★ 5/5
GoogleWe were a tenant with Mays Lettings for 8 months and it was one of the smoothest tenancy’s we have ever experienced. From the start to finish everything was done with immaculate care. It really made our move from up north a breeze and made …
Fatima · 16 April 2025
★★★★★ 5/5
GoogleWe just bought a coach house through Mays Estate Agents. Jonathan and the team were efficient and helpful throughout the whole process. Best estate agents we’ve ever dealt with. We’d recommend them wholeheartedly.
Kate · 16 June 2023
★★★★★ 5/5
GoogleI was looking to rent a property and had a really smooth experience with Mays Letting Agency. The team was professional, friendly, and very responsive throughout the process. They made everything straightforward from booking the viewing to …
Vivek · 16 June 2025
★★★★★ 5/5
GoogleWithin a few days of listing with them, Risa Moody and Lee Gladdis at Mays Estate Agents identified a full-price cash buyer for my late aunt's leasehold flat and saw the sale through to completion in just nine weeks (which included the Christmas holidays, no less). All this was done in what some lamented as a "down market" for real estate. They were consummate professionals throughout the process and a pleasure to deal with from far away (in the U.S.). I recommend them highly.
Chris · 26 March 2023
★★★★★ 5/5
GoogleI had the choice of several estate agents to handle the sale of my property, and I made the right decision in choosing May’s. Despite competition, and several other similar properties being marketed at the same time, they found me a buyer quickly. Throughout the process they have communicated well, and the team have been responsive and proactive. I wouldn’t hesitate to use them again.
Ian · 25 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.