1/5
Rating only, no written review.
Agent replied · 25 August 2024
Hi Lewis, Can you please contact the office on 01509239099 we would like to discuss your experience further many thanks Siobhan

Trusted Agent profile
★★★★★
1,151 reviews across 3 offices and 2 platforms
loc8me has three offices, in Loughborough, Nottingham and Durham. Together they have 1,151 reviews on two platforms, rated 4.1 out of 5 overall.
loc8me's three offices, most reviewed first. Each has its own page.
Showing 457 reviews on Google only. Show every review
1/5
Rating only, no written review.
Hi Lewis, Can you please contact the office on 01509239099 we would like to discuss your experience further many thanks Siobhan
5/5
Property manager Rik, has been of great help in addressing any issues in a timely and efficient manner.
Thank you Ralph for your review we are really pleased you have had a good experience with Rik. Many Thanks Siobhan Branch Manager
5/5
Kathryn showed us around 2 properties in Loughborough yesterday. She was very helpful and kind. We received all the information we needed for the houses. Thank you Kathryn.
5/5
Ever since Emma took over the Devonshire House as the Property Manager, things have been much more organised, long term maintenance issues were identified and resolved, and the communication with tennants have improved significantly with proper reasoning and transparency provided when required. I thank Emma and the team at Loc8me Loughborough for these efforts!
Thank you for your review, we are pleased that you have had a service from Emma and the loc8me team.
5/5
Loc8me recently took over the Bywater house property in Birmingham. Initially, it was very difficult as there was no point of contact and also a massive problem with heating system in the building. I was very close to terminating my contract, the former property manager was not very helpful, was off most of the time and mainly very rude when it came to maintenance issues. She was always unreachable and never really seemed to care about what’s was going on in this property. However things changed drastically since Emma Rogers Dutton started. She is very forthcoming and it feels like talking to a friend. I have seen massive changes in the property management and also have decided to extend my contract for the next academic year. Thanks a lot Emma!
Thank you Shree, for your email. We are really please Emma has made you feel at ease and you are happy with the overall service. Many Thanks Siobhan
5/5
Great viewing with Amy , thank you!
5/5
I did a viewing at graduation house on Thursday 29th February. My viewing was with Amy who was very friendly and kind. She showed me around the accommodation which was very beautiful and gave me a very detailed tour around the place. I had another viewing with Amy and a lady called Charlotte on the 6th of March at Forster street. Again they were both really friendly and kind and showed me around the accommodation. The tour was detailed and they answered all questions that I had☺️☺️
5/5
Rating only, no written review.
Thank you for your review
5/5
Viewings went great:) Large range of housing to choose from
Thank you for your review
5/5
Rik and Zach were always happy to help! Would recommend.
Thank you for your review, Rik and Zach will be please to hear your kind words.
5/5
Caitlin was amazing friendly, understanding and was very helpful and made it a great experience
Thank you for your feedback we are really pleased you have had a positive experience with Caitlin.
5/5
Rick and Zach are superb members of the team. Great with first time renters🐐 …
Thank you Toby for your Feedback. we are really pleased the team have made you feel settled.
5/5
Liv Crawley was so lovely! Really helpful and helped us find a house asap!
Thank you for your review
5/5
Rik and Zach went overboard w the help for us. Great with first time renters - incredible folk.
Thank you for your review, Zach and Rik will be pleased to hear your feedback.
4/5
Great Service, apart from a delay in signing the contract, the team, especially Emma have been more then friendly and helpful throughout my move in process.
Thank you, for your review, we are really pleased you have had a positive experience
5/5
Went for a viewing a couple days ago and it went very smoothly; our agent, Caitlin, was very friendly and explained everything clearly. Even went on to give me some alternatives within my budget. :)
Thank you for your review we are pleased you are having a positive experience with Caitlin.
5/5
This review is for my property manager, Emma Rogers-Dutton. Unfortunately, there was a pipe burst in my building due to a sewage backup which caused flooding in my floor’s hallway and flats (including mine). Emma has been there to help us from the very first night, coming to our site just after one phone call. She arranged us hotel rooms, food vouchers for our stay and contents insurance for personal belongings that were damaged during the flood. Emma gave daily updates for each stage regarding the conditions of our room, and made sure that we returned once our rooms were professionally cleaned, disinfected and the furniture was updated. Although these unprecedented times were difficult to experience, it’s such a joy working with Emma and receiving her support. I’m so grateful that she’s my property manager, she’s a treasure!
Thank for your review we are really pleased Emma went above and beyond to help you. I am very sure she be pleased to hear your kind words.
4/5
Though I have had mixed experiences letting through Loc8me in the past, the current staff; in particular Emma, have been extremely friendly, helpful and proactive in quickly resolving any issues I have made them aware of
Thank you Kieran for your review Kieran, we are pleased you have had a good experience.
5/5
Our experience with Loc8me and agent Caitlin exceeded all expectations. As a group of six friends navigating the process of finding suitable university accommodation, we were impressed by the professionalism and support provided. From the outset, Loc8me demonstrated a keen understanding of our needs, promptly arranging viewings and guiding us through the selection process with ease. Caitlin, our dedicated agent, showcased remarkable patience and commitment, tirelessly driving us to multiple viewings and offering invaluable advice at every turn. Her friendly demeanor and attention to detail made the entire journey stress-free and enjoyable. Many thanks for making our housing search a success!
Thank you Krishna for you review we please you had a positive experience with Caitlin
5/5
As a student renting from this company, I've had a positive experience with the Zach and Rik. They've been attentive to student-specific needs, ensuring a smooth renting process and addressing concerns promptly. The company's commitment to maintaining student houses reflects in the well-kept properties, creating a conducive living environment. Overall, a reliable choice for student housing with an attentive and effective asset management team.
Thank you for taking time out to write this review.
5/5
Amy showed us 3 houses. Great viewing
5/5
Really helpful and informative house viewing from Amy. Overall impressive professionalism and customer service.
5/5
Decent shun 🔥 …
Thank you for your review
5/5
As a student renting from this company, I've had a positive experience with the Zach and Rik. They've been attentive to student-specific needs, ensuring a smooth renting process and addressing concerns promptly. The company's commitment to maintaining student houses reflects in the well-kept properties, creating a conducive living environment. Overall, a reliable choice for student housing with an attentive and effective asset management team.
Thank you for taking time out to write this review.
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Loughborough has the most, with 822 reviews rated 3.9 out of 5, followed by Nottingham with 752.
The three loc8me offices, by town: