5/5
GoogleChristian was a great guide for us today, he was informative and was very helpful.
Trusted Agent profile
loc8me estate agents in Loughborough, Nottingham and Durham
★★★★★
1,151 reviews across 3 offices and 2 platforms
loc8me has three offices, in Loughborough, Nottingham and Durham. Together they have 1,151 reviews on two platforms, rated 4.1 out of 5 overall.
Our offices
loc8me's three offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 457 reviews on Google only. Show every review
Google5/5
GoogleChristian showed us around and was a great host
5/5
GoogleChristian showed us three houses and were successful viewings. Thank you!
5/5
Google5 stars just for the maintenance guy! Peter fixed the ceiling in my bathroom and the tap quickly and efficiently. He was very considerate and friendly, and he cleaned everything up afterwards. Thank you!
1/5
GoogleReally wish I could give a negative star review, but this is as low as I can go. I have waited almost 2 months since leaving for my deposit to be sorted out, and I have not heard a response in 2 weeks regarding this despite continued attempts to get in contact. And they try to scam you out of part of your deposit under the guise of a mattress cleaning fee, because "oh students will never fight back on it", even though the mattress didn't need cleaning (their own words from their own reports). It is extremely predatory and abusive. While letting, our "emergency" problems (such as having a broken fire escape door) were left unattended for months. I do not recommend this experience to anybody, and I would always say to stay very very far away from Loc8Me.
5/5
GoogleAmy was so helpful, answered all questions quickly and made viewing process easy, thank you
Agent replied · 26 December 2025
Thank you for leaving a review! - We're happy that you had a good experience.
5/5
GoogleAmy was super helpful! Very easy process of securing our student house.
Agent replied · 26 December 2025
We're delighted to hear you have had a good experience with Amy!
5/5
GoogleLooking for houses and attending viewings through loc8me was fast and simple. Aaron showed us around the properties, he was enthusiastic and informative which made the process a lot less complicated. We got free drinks upon arrival and Aaron drove us back after the viewings. We would recommend
5/5
GoogleAaron took us on multiple house viewings and was very informative and friendly. Understood what we were looking for and was overall very helpful! Would recommend this company
1/5
GoogleRating only, no written review.
5/5
GoogleReally helpful, very attentive and committed to helping us find a house. Unfortunately our lower budget meant we didn’t go for the house in the end but would have loved being in a loc8me house. Aaron was particularly helpful and put a lot of effort into finding us a good deal, much appreciated!
5/5
GoogleThe viewing was great with lots more info given than expected and also more properties shown then expected which is always a bonus! A big thank you to Amy for the help. 😁 …
5/5
GoogleAmy was super helpful and friendly through the whole viewing process as well as consistently communicating with us
Agent replied · 16 April 2026
This is great to hear - thank you for leaving a review!
5/5
GoogleAmy was great
Agent replied · 16 April 2026
Thank you for taking your time to leave a review! - Happy to hear you had a good experience.
4/5
GoogleRating only, no written review.
Agent replied · 9 September 2025
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. It's our goal to provide professional and friendly service, and we're delighted that we could meet your expectations. If you ever need assistance in the future, please don't hesitate to contact us! We are here to help!
5/5
GoogleI rang up today about a query I had. I Spoke with Kai on the phone, he was very well mannered and informative.
1/5
GoogleWould not recommend renting with Loc8me at all and I will never rent with them again. I lived in a block of flats and there were countless issues throughout the year. The back door to the building was not secure for the majority of the year, meaning homeless people were able to gain access to the property multiple times and spent the night in the laundry room. Despite raising the issue multiple times I was ignored for months. The property manager was apparently ill- but appropriate cover had not been provided, so my messages were just ignored. On the night where I saw strangers inside the building I rang the emergency line in tears and they dismissed me telling me to ‘just try closing the door again’. Living on my own I felt incredibly unsafe. Because the car park was not gated off properly from the public road, the public were able to gain access. I had people smoking drugs directly below my window multiple times throughout the year. Loc8me did nothing. I had to involve the police. The lift was out of action for the entire year, despite UK building regulations specifying that properties with 2 or more floors must having at least one working lift (the building had 5 floors). This made moving in/ out, taking bins out and taking laundry to the laundry room in the basement very difficult. I had a viewing turn up unannounced, and yes I did monitor my emails very regularly, I was not notified. Maintenance work was done on the pipes without warning, meaning the water was temporarily not clean. I almost consumed and showered with dirty water. Took an hour of me running the water for it to clear. The number of bins was insufficient for the number of people in the building and so they were always overflowing. Half of the bins were always locked and therefore unusable and they weren’t emptied regularly enough. To top it off they tried to charge me for the rubbish that was left on the ground round the bins at the end of the year by holding some of my deposit. Completely against my contract and no written notice was provided as per my contract. I disputed it with the third party deposit protection and won the dispute! (Yes, that felt good) The property boasts a ‘gym’. The gym was not maintained at all, there was rubbish on the floor all year and an entire open suitcase left there for months at one point. The equipment was insufficient and didn’t work. A facility that was no doubt built into the rent but was completely unusable. Disgraceful service, completely overpriced and a direct exploitation of student tenants. They don’t even care for their tenants basic safety.
5/5
GoogleI had some maintenance issues but Peter came and did a fantastic job at sorting everything out for me!
1/5
GoogleWilliams house causing a massive disturbance to the locals. Not doing anything. Appalling business with zero respect for any locals.
1/5
GoogleThe door in our block doesn’t work since September. It is March and the door hasn’t been fixed yet. They say we will we will and never do. When I went to them for the 6th time they said ok we will fix it today for sure, and one day passed and it doesn’t work again. Everything you tell them they ignore. I said my bathroom needed fixing and my neighbour’s too and they never came to fix it although I insisted multiple times. Same with the door, they said we will fix it and they never do but the whole building is complaining and the council has been informed. This has led me to cancel work meetings due to being locked out for hours. The roofs are damp etc nothing works and they never come to fix it. They said they would pay my deposit back in a week and they still haven’t months later. Homeless people also come in the building.
5/5
GooglePeter had done an amazing job at fixing all the due maintenance fixtures. He is very efficient and highly recommend.
1/5
GoogleAs a parent I am appalled at the condition of my daughter's expensive university let via Loc8me. After paying rent for two months this summer on an unoccupied house, we arrived this morning to a filthy and unmaintained property. As a landlord myself, I am horrified by the condition of the property and the filth inside. The stench is so overwhelming my daughter has been unable to stay. The walls are peeling and dirty, the bathrooms disgusting and unclean, the carpets dirty and stained, and the kitchen units coated in grease and grime. Two managers were 'unavailable' to discuss the situation. PLEASE AVOID THIS AGENCY. It is a disgrace and a rip-off to pay full rent over the summer to a disreputable letting agency in breach of their contract. WARNING TO ALL PROSPECTIVE TENANTS.
5/5
GoogleI’m giving this 5 star review for Peter the maintenance man!! He did an amazing job sorting out the issues with our house. He cleared the mould from the kitchen and sorted the guttering outside the house in the garden. He was so friendly and ensured all the issues were sorted
1/5
GoogleRating only, no written review.
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Questions about loc8me
Which loc8me office has the most reviews?
Loughborough has the most, with 822 reviews rated 3.9 out of 5, followed by Nottingham with 752.
Where are the loc8me offices?
The three loc8me offices, by town:
- Durham: 85 New Elvet, Durham, DH1 3AQ
- Loughborough: 202 Ashby Square, Loughborough, LE11 5AA
- Nottingham: 60, Derby Road, Nottingham, NG1 5FD
