5/5
GoogleGreat experience, the team were organised, responsive, and easy to deal with throughout. Communication was clear and everything was handled smoothly. A special mention to Emma who was particularly helpful and went above and beyond.
Trusted Agent profile
loc8me estate agents in Loughborough, Nottingham and Durham
★★★★★
1,151 reviews across 3 offices and 2 platforms
loc8me has three offices, in Loughborough, Nottingham and Durham. Together they have 1,151 reviews on two platforms, rated 4.1 out of 5 overall.
Our offices
loc8me's three offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 457 reviews on Google only. Show every review
Google5/5
GoogleChristian showed us around the property, and was very helpful in answering our questions
Agent replied · 16 April 2026
Thank you for your feedback! We’re glad Christian was able to help and answer all your questions during the viewing. We appreciate you sharing your experience! Molly
5/5
GoogleThe houses I saw with Loc8me were very good for the price. Izzy, the state agent, was very welcoming, friendly, professional, and had true interest in locating me somewhere I would be comfortable and happy. …
Agent replied · 16 April 2026
Hi Andre, thank you for your lovely feedback! We're so glad you had a great experience, and Izzy will be delighted to hear your kind words. Wishing you all the best in your new home! Molly
5/5
GoogleI called up regarding some maintenance issues and Kai really helped out, getting the problem resolved very quickly. So impressed.
Agent replied · 16 April 2026
Thank you for your kind review! We’re so pleased to hear Kai was able to help and get everything sorted quickly. We really appreciate your feedback! Molly
5/5
GoogleI had a great experience with Darcey during my house viewing. She was friendly, professional, and very knowledgeable, answering all my questions clearly. She made the viewing feel relaxed and informative, with no pressure at all. I’d definitely recommend her to anyone looking to view a property.
Agent replied · 16 April 2026
Thank you for your lovely feedback! We’re so glad to hear you had a great viewing experience with Darcey. She’ll be delighted to know her friendly and professional approach made you feel at ease. We really appreciate your recommendation! Molly
5/5
GoogleKai has been a great asset manager for us during our time at the property. Always got maintenance completed very quickly and always helped us out when needed.
Agent replied · 16 April 2026
Hi George Thank you for your kind words! We’re so pleased to hear Kai has been such a great support during your time at the property. We really appreciate your feedback! Molly
5/5
GoogleScott has been a great property manager. He’s responded very promptly to all of our maintenance tickets and any issues we’ve had with the house!
Agent replied · 16 April 2026
Thank you for your great feedback! We’re so pleased to hear Scott has been responsive and helpful with any issues at the property. We really appreciate you taking the time to share this! Molly
5/5
GoogleScott has been an excellent property manager. He is professional, reliable and always helpful when resolving any issues.
Agent replied · 16 April 2026
Thank you for your kind feedback! We’re delighted to hear Scott has been professional, reliable, and helpful throughout. We really appreciate you sharing your experience! Molly
5/5
GoogleBig shoutout to Eva, been an absolute gem throughout this year. Very friendly, professional and reliable. Consistently gets back to us quickly and has helped sort the few issues we’ve had in a very timely manner. Great service, Thanks Eva!!
Agent replied · 16 April 2026
Thank you for the lovely feedback! We’re so pleased to hear Eva has been such a great support this year. She’ll be delighted to hear your kind words - we really appreciate you sharing your experience! Molly
5/5
GoogleHuge thanks to Eva for all her help throughout the year. Always friendly, professional, and incredibly reliable. She gets back to us quickly and has handled the few issues we’ve had with impressive efficiency. Fantastic service. Thanks, Eva!
Agent replied · 16 April 2026
Thank you for the wonderful feedback! We’re so glad to hear Eva has been friendly, reliable, and efficient throughout the year. She’ll really appreciate your kind words, thanks for sharing your experience! Molly
5/5
GoogleLoc8me has been a wonderful housing company. Especially because of workers like Aaron, who put in lots of effort into finding us a house and checking we are satisfied with our current tenancy. Thank you!!
5/5
GoogleGeorgia was a very nice agent. She showed the properties so well that no extra questions were needed to ask
1/5
GoogleAbsolutely shocking service. Have had numerous trespasses over the months I've stayed at a Loc8me property and it's been shocking. They don't care about residents' safety.
1/5
GoogleWent to the office which is meant to be open 10am - 3PM on Saturday. Rung the bell at 11 am and got no answer but saw staff leave the office through the back gate.
1/5
GoogleRating only, no written review.
1/5
GoogleMy daughter is at one of their properties in Nottingham (Lake St). Not long after moving in the girls noticed bed bugs in a few of the bedrooms - the issue was reported to this managing agency, who all but ignored the communication. Eventually after repeated requests to rectify this issue (which was clear but cannot be proven that the bed bug issue was existing before these girls moved in), they sent out someone to fumigate. This has turned out to be unsuccessful as the issue has become a problem again, and now (again after repeated ignored communication) this agency is now asking them to pay £300 upfront before any more treatment is provided. I am a landlord and property manager myself so I know this industry well and I know full well that pest control is a landlord responsibility. If this matter is not resolved in a prompt fashion (the girls have waited long enough), the next step will be environmental health with Nottingham council, the Property Ombudsman and ARLA. This agency is diabolical in their attitude towards tenants. Avoid Avoid Avoid.
1/5
GoogleAt the end of tenancy they have put up fake expenses for repairs, when the entire house has been given back exactly how it was given to us. Moreover, my tenancy with them was just for 3 months during which I have taken care of my room well and even cleaned the mold that was there when I moved in. It has now been 10 months since the tenancy ended and they have not yet refunded any deposit.
5/5
Google5 stars for Peter (Petr) the handyman. Incredibly polite, cracked straight on and did a great job of every task.
5/5
GoogleChristian took us around to view 5 properties today, he was absolutely amazing. We couldn’t have had a nicer guide, he was very thorough and honest. We took one of the houses on the spot- so thank you!
5/5
GoogleA person came to fix our radiators which have been cold for the longest time. Now that it's almost Christmas, I'm really grateful that Peter came to fix our heating, and now I'm warm and happy. Thank you, Peter. :)
1/5
GoogleI would give 0 stars if I could. My experience with Loc8me has been the most stressful and unprofessional tenancy I’ve ever dealt with. …
1/5
GoogleIf I was able to rate this company lower I would. Genuinely had the worst experience with them, from regular accounts of people walking into my house with no knock or 24 hour warning (which is illegal) to not getting a highly serious mould issue I had dealt with. Anytime there was an issue that needed sorting they would never reply, we weren’t notified when we moved in that the room was STILL having building work going on and wasn’t finished. The amount of people we had come into our house un-notified was ridiculous, especially when living in a studio flat where the front door leads to the bedroom (you can imagine the stress of just being in bed in your own home). This company is run to make as much money as they can and as cheaply as possible, they breach so many regulations and laws that I am shocked they are still running. For anyone looking for compensation from this company or to complain, go to Property Redress Scheme (hint, it’s at the bottom of their website, ironically). They know students are too scared to say anything and will pay as little as they can just to have a home and this place takes advantage of that, renting out dangerous and cheaply put together houses. Also just to say, no one is believing all the five star reviews you guys have, that just happen to know people on a first name basis.
5/5
GoogleI have a viewing with Christian and it was nice
1/5
GoogleAvoid Loc8me at all costs. The flat had severe mould, damp, broken ventilation and an insect infestation from the day I moved in, and months later the problems still weren’t resolved. Even after the council issued legal requirements for repairs, Loc8me ignored parts of the report and even claimed the council had “misinterpreted” their own inspection. Communication was a nightmare, wrong dates, missed appointments, contradictory information, and less than 24 hours’ notice for major works. Contractors repeatedly turned up with no idea what they were actually booked for. I was even told works would go ahead “whether I’m there or not,” which is completely unacceptable. This tenancy has caused constant stress, health issues, and disruption. Easily the worst property management I’ve ever experienced. I would never recommend renting with Loc8me.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about loc8me
Which loc8me office has the most reviews?
Loughborough has the most, with 822 reviews rated 3.9 out of 5, followed by Nottingham with 752.
Where are the loc8me offices?
The three loc8me offices, by town:
- Durham: 85 New Elvet, Durham, DH1 3AQ
- Loughborough: 202 Ashby Square, Loughborough, LE11 5AA
- Nottingham: 60, Derby Road, Nottingham, NG1 5FD
