Trusted Agent profile
★★★★★
1,150 reviews across 3 offices and 2 platforms
loc8me has three offices, in Loughborough, Nottingham and Durham. Together they have 1,150 reviews on two platforms, rated 4.1 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
loc8me's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGreat experience
Recently signed a property after having a viewing with Amy who really sold the house to us and made us feel welcome and knew answers to all of our questions.
Hi Aimee,Thank you for taking the time to leave this lovely feedback. We will be sure to pass it onto Amy! We are pleased to hear you received such a welcoming and informative service and we hope you enjoy your tenancy with us.Many thanks,loc8me Team🍊
5/5
TrustpilotAmy was really helpful and kind
Amy was really helpful and kind, she answered our questions well. She was very professional but also gave us a great insight into the house.
Hi Isobel,It's amazing to hear you've had a great experience with loc8me during your house hunting and that Amy specifically has been super helpful and informative throughout - We will ensure to pass on your positive feedback!Many thanks,loc8me Team🍊
5/5
TrustpilotAmy has been incredibly helpful and…
Amy has been incredibly helpful and supportive throughout the whole process and especially for first time renters she has simplified and organised the process very well !
Hi Joe,Thank you for taking the time to leave your review! We are pleased to hear that Amy from our lettings team in Nottingham provided a smooth and stress free process for you finding your first home; we have passed this feedback straight on!Many thanks,loc8me Team🍊
5/5
TrustpilotAmy was amazing on our viewing for 5…
Amy was amazing on our viewing for 5 bed houses. Her knowledge was amazing and she was incredibly helpful and polite I Cant recommend her enough!
Hi Jules,Thank you so much for your kind words and positive feedback. We are delighted to hear that Amy has been polite and informative throughout your house hunt. Thank you so much for taking the time to share your experiences.Many thanks,loc8me Team🍊
5/5
TrustpilotLoc8me have made the hunt for finding a…
Loc8me have made the hunt for finding a uni accommodation so simple and stress free. A particular shout out to Lewis, not only is he welcoming, he is also very informative and very understanding of our needs making our experience very comfortable and like I say, stress free. Thanks again Lewis!
Hi Billy,Thank you for taking the time to leave this lovely feedback. It's fantastic to know that Lewis provided such welcoming and informative service. We appreciate your recommendation and kind words.Many thanks,loc8me Team🍊
1/5
TrustpilotWould not rent with these people again
Would not rent with these people again. I have rented a property with them in Durham for 2 years and I have had nothing but trouble trying to deal with them. First of all, for context we are a house of six people. As part of our “fair bills inclusive contract”, a set amount of money is included in our rent for our bills each month. However, loc8me refuse to tell us how much money we are spending and are quite happy to see us go cold and without heating rather than inform us how on target we are with our usage. They also promised us that the bathrooms, carpets, desks, beds, wardrobes and other furniture would be replaced this year, an obvious disruption to 6 final year Uni students. When pushed for a date regarding when this work would be carried out, Kirsty Black told us it would be during “Christmas, Easter or the summer”. Another obvious inconvenience. To continue, people turn up at our door unannounced all the time, claiming to be from loc8me, asking to measure rooms, check meters and other random requests. We have no idea these people are coming and just have to let them into our house. Then there is the house itself. We have a terrible mould problem in both bathrooms caused by extractor fans not working. Kirsty herself has promised to attend the property with a contractor to investigate this, and thus far it has not happened. We also have rats living in our loft, and have done for around a month, but all loc8me have done to tackle this is throw some bait in the ceiling - not even attempted to find and block up the hole where the rodents are getting in! The office themselves have proved useless. We have all emailed them on various occasions asking for help with different queries, and it often takes weeks to get to any sort of answer, let alone the one you were after. They will only respond to email, and if you make the effort to walk to their store they turn you away and ask that you email, which they then don’t reply to. Regarding our bills usage, we have even spoken to the so called “utilities manager”, who also can’t give us the answers we need. Overall, a dreadful experience, and when Kirsty Black emailed us to ask us to provide online feedback ready for their office competition, I was more than happy to oblige.
5/5
TrustpilotIt was a great experience
It was a great experience, Laurence really explained everything in detail exactly how we wanted to know and seen so keep it up 👍
Hi Yasmeen,Thank you for taking the time to leave this lovely feedback. We will be sure to pass it onto Laurence! We are pleased to you experienced such an informative service throughout your house hunt with us.Many thanks,loc8me Team🍊
5/5
TrustpilotViewings with Laurence
Had 2 viewings with Laurence and he was great. Very informative about the property and answered all my questions. Thanks mate
Hi Max,Thank you for taking the time to leave your review! We are pleased to hear that Laurence provided a positive viewing experience for you; we have passed this feedback straight to the team!Many thanks,loc8me Team🍊
5/5
TrustpilotLewis A did a solid viewing and was…
Lewis A did a solid viewing and was rlly helpful. Quite cute aswell tbh
Hi MJ,Thank you for taking the time to share your positive experience on your viewing with Lewis!Many thanks,loc8me Team🍊
5/5
TrustpilotVisited the agency today and did a…
Visited the agency today and did a great viewing with Freya in Durham. Seems like a great company!
Hi Othman,We appreciate you sharing your positive viewing experience with Freya - I will make sure to pass on the feedback!Many thanks,loc8me Team🍊
5/5
TrustpilotThanks Kirsty!
Thank you to loc8me for making our move in a smooth one, and Kirsty Black for ensuring that all our problems were addressed in a timely manner! Appreciate you guys.
Hi Armaan,We are pleased to hear that you had such a smooth move in and that Kirsty has been efficient when addressing any problems! We hope you enjoy the rest of your tenancy with us.Many thanks,loc8me Team🍊
5/5
TrustpilotDo a lot of work for these guys
Do a lot of work for these guys. Daisy, Kirsty and Rachel in the Durham office are great. Very clear and responsive. 10/10 recommend.
Hi AK,We're delighted to hear that you enjoy working along side the Durham Team. Your feedback and recommendation has been passed and is greatly appreciated.Many thanks,loc8me Team🍊
5/5
TrustpilotGreat staff really responsive!
Great staff really responsive!! Freya, Daisy, Phil, Markhim great staff, really friendly!!
Hi there,It is great to hear that Freya, Daisy, Phil, Markhim have been super friendly and responsive, I will pass this on!Many thanks,loc8me Team🍊
5/5
TrustpilotGreat staff
Markhim, Freya, Daisy, Phil all super friendly and helpful
Hi Anna,We appreciate you taking the time to share positive feedback for the Durham Team - I will make sure this is passed on to Markhim, Freya, Daisy and Phil!Many thanks,loc8me Team🍊
5/5
TrustpilotVery nice staff - markhim, Freya, Daisy, Phil
Very hospitable, friendly! Thanks to them
Hi Luis,Thank you for taking the time to share such kind words for the Durham Team - I will make sure to pass this on!Many thanks,loc8me Team🍊
5/5
TrustpilotLoc8me Leicester
Carmen was great! She was really lovely and helpful in our search for a flat, they’ve got quite a few nice places available and respond really quickly. I definitely recommend.
Hi Phoebe,It's amazing to hear you've had a great experience with loc8me during your house hunting and that Carmen specifically has been super helpful throughout - We will ensure to pass on your positive feedback and your recommendation is greatly appreciated!Many thanks,loc8me Team🍊
5/5
TrustpilotI had two Viewing with Loc8me in…
I had two Viewing with Loc8me in different periods. Both of the agents, Amy and Luca were very helpful and friendly. Especially Amy, even tho I couldn't take the room that time I met her, she was so helpful and friendly. Helped me with everything I needed. Very responsive to my questions and my calls. So far, I had a veru good experience with Loc8me and I would strongly recommended to them.
Hi May,It is great to hear that Amy and Luca have been accommodating and have provided such a positive experience. We appreciate you taking the time to leave a review and we will ensure to pass this on to them directly!Many thanks,loc8me Team🍊
5/5
TrustpilotLoc8me is excellent
Laurence from Manchester was of huge help to me. He guided me and provided me with one of the best services I have received in my Manchester experience.
Hi Farah,Thank you for taking the time to leave this lovely feedback. We will be sure to pass it onto Laurence! We are pleased to hear you received such great service and we will ensure this continues.Many thanks,loc8me Team🍊
5/5
TrustpilotWe had a great viewing with Freya who…
We had a great viewing with Freya who answered all our questions and we proceeded with the property post viewing.
Hi Eleanor,Thank you for taking the time to share your positive experience with Freya - I will make sure this is passed on to her and we hope you enjoy your tenancy with us!Many thanks,loc8me Team🍊
5/5
TrustpilotLoc8me are great
Loc8me are great. All problems are solved very quickly and with no hassle. James especially. Thank you
Hi Erin,Thank you for taking the time to leave your review! We're pleased to hear that James has been quick to solve any problems; we have passed this feedback directly to him.Many thanks,loc8me Team🍊
5/5
TrustpilotHad a lovely viewing recently shown…
Had a lovely viewing recently shown round some good houses with kind people. The names were Finn and Caitlin.
Hi Charlotte,Thank you for taking the time to leave this lovely feedback. We will be sure to pass it onto Markhim! We are pleased to hear you received such friendly service on your hunt for your new home.Many thanks,loc8me Team🍊
5/5
TrustpilotFinn was extremely helpful
Finn was extremely helpful, highly recommended
Hi India,We are pleased to hear that Finn was helpful and we greatly appreciate your recommendation!Many thanks,loc8me Team🍊
5/5
TrustpilotFinn was helpful
Rating only, no written review.
Hi Rafe,Thank you for taking the time to leave positive feedback for Finn - I will make sure to pass this on!Many thanks,loc8me Team🍊
5/5
TrustpilotWould highly recommend
Would highly recommend! Fin went above and beyond for me and my partner, managed to get us 3 bookings with great communication, one of which being our dream house. Do not hesitate to use this service as you will be in safe hands.
Hi Seb,Thanks so much for the lovely feedback. It is great to hear that Finn has gone above and beyond on your house hunt - We hope you enjoy your tenancy with us!Many thanks,loc8me Team🍊
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Loughborough has the most, with 821 reviews rated 3.9 out of 5, followed by Nottingham with 751.
The three loc8me offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.
