Trusted Agent profile

Linden Homes South West estate agents in Newton Abbot, Exeter, Chudleigh and 3 more

2.5

★★★★★

1,297 reviews across 7 offices and 2 platforms

Linden Homes South West has seven offices, in Newton Abbot, Exeter (two offices), Chudleigh, Penzance, Plymouth and Wellington. Together they have 1,297 reviews on two platforms, rated 2.5 out of 5 overall.

Google logo

3.9 / 5

103

Reviews on Google

All 7 offices

Trustpilot logo

1,194

Reviews on Trustpilot

Business-wide

Our offices

Linden Homes South West's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Linden Homes South West office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Had a wonderful experience with Linden…

Had a wonderful experience with Linden Homes. The sales team and after care team were second to none and I can't fault the process at all

Alexander · 22 April 2022 · Linden Homes South West Exeter (Gypsy Hill Lane)

5/5

Google

A massive thank you to Jo who supported us throughout the whole process and had our best interests at heart. Jo and everyone at Linden made the experience better than we could have ever predicted and we are so happy with our new home. 10/10 all round.

Tye · 16 April 2022 · Linden Homes South West Exeter (Harrington Lane)

1/5

Trustpilot

WARNING

WARNING, UNSCRUPULOUS BUILDING COMPANY AT LARGE!!This is a warning to all prospective Bovis customers.Make sure you exchange contracts by the given date otherwise they will dump you!!!We have had 4 stressful months of dealing with Bovis. The sales team particularly Michelle Rayner and Angie Strang are incomprehensibly objurate and lack any iota of customer service or goodwill! We have had trouble with communications both with Bovis and Foot Anstey. Our mortgage company’s mortgage department have been down with Covid. All of this had no effect on this uncaring shambles of a company called Bovis.We were ready to commence the exchange of contracts 16 hours after the due date but they refused to exchange with us and are to remarket our plot!!!Is this really the way in this day and age to treat people. Do they care about anyone on Pebble Beach or any other of their developments?Definitely not we would say.Beware if you are in the process of purchasing from them. They are a nightmare.In a normal market, they would not be able to treat people so shoddily.FINAL WARNING-BEWARE!!

Martin · 6 April 2022 · Linden Homes South West Wellington

1/5

Trustpilot

Disgusting behaviour

As if you took away a garden built for the passing of four boys who sadly got there lives took from them!You can’t build over a memorial garden!No wonder the mother is upset. Disgusting behaviour!

Emma · 6 April 2022 · Linden Homes South West Exeter (Gypsy Hill Lane)

1/5

Trustpilot

Terrible. Commission driven, not customer satisfaction.

Terrible, rushed quality of build. Wrong bricks used, broken cement floor, frames not straight, etc. The "main" builder we were put in contact with didn't know the answers to the technical questions. No thought was put into the design or build process. They put skirting board down to the subfloor and don't leave a gap for carpet to go under as it should. Layed the front lawn first so it's all trampled from the construction crew and cement all over the plants. How about doing the lawn last? This is what I mean that no thought was out into the construction. Raised concerns about (not completed) quality with site manager and main builder. Manager got defensive and dismissive. They just want the building to complete in time for their commission numbers.

Customer · 5 April 2022 · Linden Homes South West Wellington

1/5

Trustpilot

Some of the worst after care service…

Some of the worst after care service I've ever known for any product or service, let alone one which represents the biggest investment I'm ever likely to make. Very badly informed staff from start to finish. Blatant lies regarding obvious problems with the property. Constant avoidance tactics in rectifying problems. Untidy and unprofessional contractors sent to fix problems. Obviously its the property and price point that will decide wether or not you buy with Linden but literally every stage of the purchase and after care has been a litany of problems.

S.B · 4 April 2022 · Linden Homes South West Exeter (Gypsy Hill Lane)

1/5

Trustpilot

If you're considering moving into a new development...

The house is fine, the main issue is that if you live on a cul de sac like I do you will be guaranteed to have an issue with nuisance and antisocial parking and the only people that have any authority to help and intervene are bovis because they own the cul de sac. Therefore although police, council, highways can all agree that people park awfully here, they have no power to do anything unless the car has blocked you in (not out) of your driveway or have blocked out pavements. This still leaves more room for inconsiderate parking... like blocking you out of your space, making it difficult for you to get out and having to see a car dumped outside your front door every morning by a neighbour who knows the impact this is having on you and leaving you wondering where your health visitor/midwife will park, bin collectors missing your bins because they can't see them. There will be people parking outside your drive, front door etc. Cul de sac turning points will be blocked and just when you think it can't get any worse it can because the owners of these cars probably have 2 or 3 parking spaces that they maxed out, so they park in a way which makes you do 2 or 3 manoevers into your space and leave no way for you to even have a second car. Its basically like getting bullied and antagonised everyday and you go to bovis and they turn a blind eye. You spend months working out who to write to and who can can help but when you write to bovis, and even explain this is a hazard to children.... no reply. No accountability. Its like the problem is too big for them to even do anything about. Which means it's obviously not been considered in the planning, overlooked or simply ignored because they want to make as many houses as possible... more money for them... we can deal with parking issues. In all honesty, I'd never live in another home like this purely because of parking and I never thought I would say that. It's had a big impact on us and the way in which bovis ignores your concerns and do not try and resolve it really does speak volumes. I think some level of accountability is needed especially when these hazards can cost the lives of children, impact the lives of those who have bought a home here and increase tensions and feuds between neighbours. I think the company need to be more transparent and explain in their planning how they take parking into consideration, how they agree with local authorities how issues around parking can be handled. This should be a gold standard and expectation that communities and potential home owners should be able to see

Cj · 4 April 2022 · Linden Homes South West Wellington

1/5

Trustpilot

Substandard houses built by cowboys

Never buy a house from these lying unscrupulous scumbagsWe have 140 snagging problems on our home, we have been fighting for 4 1/2 years to get them sorted. The warranty is not worth the paper it is written on. Nhbc say linden are liable, linden says nhbc have to fix it, no one fixes it!!Our porch is hanging off, the electric is wired wrong, there is no rain water goods under the garage, the earth wire was not attached to the gas and electric meters, if you turn the electric off for upstairs the electric partly goes off downstairs and not upstairs at all. The flue for the boiler is at an angle so rain water runs into the boiler, the extractor fan pipes were non existent in the loft causing a fire hazzard, the windows are fitted incorrectly and were supposed to be grey but turned up onsite white so they sprayed them, now they are peeling and look like a Friesian cow. Toilets aren’t level, door handles aren’t level, light switches aren't level or they are damaged, i could go on but whats the point, they are able to build substandard houses and get away with it,because it says on their blurb that they dont have to build quality, i wish we has never brought this house, its been too stressful to call home.

Sharon · 28 March 2022 · Linden Homes South West Exeter (Gypsy Hill Lane)

2/5

Google

Average. Looks like most houses have no driveways.Road is packed with cars. Set on the outskirts of Newton Abbot.

Mick · 26 March 2022 · Linden Homes South West Newton Abbot

1/5

Trustpilot

Nightmare housing provider

We have had so many issues that we would never buy off Linden again.There were so many snagging issues and things that weren't put right. The workmanship in genral was shoddy, trowel marks on walls, cupboards not straight, cupboards dinted or scratched, door frames made with MDF so super soft, dinted easily and can't be sanded down and easily repaint. All the interia doors are hollow and cheap. Oven and hob very cheap, the oven leaks water onto the floor, the fan above the hob just circulates the air and isn't a extractor fan. The hob was completely scratched after a few weeks as there weren't any pads to protect it.I have had workmen back to redo jobs which have made a worse job than the original.The drainage is also a nightmare and our downstairs toilet and ensuite shower are continually blocked so much so we can no longer use the downstairs toilet. The pipe for this runs all the way under the house at pretty much a level angle and the flush isn't powerful enough to shift anything down it.The site manager was cocky and arrogant when I wrote an average survey they gave me as jobs hadn't been completed and told me people who ticked 'wouldn't by again' boxes didn't get any work done. As soon as the showhome office closed all support ceased and emails from us or any of the neighbouring houses were ignored.It is worth noting that my husbands previous new build, with a different provider, didn't have a single problem. We love the house layout and plot but it stops there.

Charlotte · 17 March 2022 · Linden Homes South West Exeter (Gypsy Hill Lane)

1/5

Trustpilot

I have just had the most pathetic and…

I have just had the most pathetic and discourteous treatment by the sales and guy at Hanstead Park sales office and I only went in to make a sales enquiry as a genuine buyer - now I wouldn’t touch them . I went in without an appointment which is ‘against policy’ but he squeezed me in . Everything sold off plan this year apart from a few houses and the one I was interested in the show home was off limits until the oven had been replaced ??!! Ok fair enough , I had to beg to have a look through the window and the young guy concerned had no sense of making me feel comfortable, totally unhelpful arrogant and in the ‘computer days no’ mold. So I went back 10 mins later with my family and he outright refused to let my wife look through the window - ‘not I can’t let you do it again’??!! What arrogance and a control freak . ‘I have a teams meeting now and can’t allow it’ how that can affect my wife looking through a window was beyond me ? I was so outraged that it got a little more heated as he made no effort to smooth things and have no explanation other than ‘company policy & health and safety which was rubbish. These guys are inexperienced and have no idea how to deal with customers. This is the service and attitude you can expect from these muppets - see all other reviews . Good riddance

Paul · 14 March 2022 · Linden Homes South West Exeter (Gypsy Hill Lane)

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Questions about Linden Homes South West

Which Linden Homes South West office has the most reviews?

Newton Abbot has the most, with 771 reviews rated 2.5 out of 5, followed by Exeter (Gypsy Hill Lane) with 755.

Where are the Linden Homes South West offices?

The seven Linden Homes South West offices, by town:

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