Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotBUYER BEWARE - Do NOT Buy from Linden
Anyone even thinking of buying one of these shoddily built houses, first Google 'YVETTE DAVIS LINDEN HOMES' to see the truth of how these #LifeWreckers behave once they have your hard earned money. I see they are building in Basingstoke, Hounsome Fields ..#BUYERBEWARE do your research and don't make a mistake that will ruin your life. 'YVETTE DAVIS LINDEN HOMES'... please do yourself a favour and Google it. I wouldn't wish my 5.5 year hell on any innocent new home buyer.
Yvette · 25 May 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 4/5
TrustpilotExplaining construction
Hey guys seen alot of issues raised as a construction worker myself, I van see that the main issue isn't what linden deal with unfortunately they have to bring in plumbers brickies and the general finishing of the builds. As to play Park review I was looking at a house myself if you actual drove down the road you would of seen it, do apologise for the rant just saw alot of bad feed back which isn't there fault if you moved on the frist block of houses and there's issue then they have to get in touch with each individual company that the issues fall under. They can't help time deal on this point
Courtney · 8 May 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 1/5
TrustpilotHanstead Park Bricket Wood
Hanstead Park Bricket Wood - Do not buy on this estate shoddy houses lack of respect for families and poor management. Actually now under Bovis Vistry. Complete and utter nightmare. Do yourself a favour and go elsewhere quickly !!!
Hannah · 7 May 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 1/5
TrustpilotDo not buy on the development it says…
Do not buy on the development it says there was going to be a play park as their isn't any round here and for us that was important due to having kids. We had to pay a lot of money out to have garden re done as linden didnt wanna know cant open windows properly and all my floor down stairs is scratched and linden will not take responsibility. With all these bad reviews why are people still buying of them that's why they dont give a dam because they know people will still buy
Amanda · 23 April 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 1/5
TrustpilotIf you purchase a house through Linden…
If you purchase a house through Linden Homes be prepared that if you have issues with the home, you will get little to no resolution with anything.We were the first to move into our development over a year and a half ago and we still have a number of issues with the property. Linden homes do not respond to emails and seemingly don't really care about any kind of after care or customer service once you are in the property. Its our first time buying a new build home and given the chance again it would NOT be a Linden homes property.
Kean · 22 April 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 1/5
TrustpilotTerrible company, Avoid at all costs!
Terrible company, do not waste your money. Negligent practices, long list of issues that are quite serious and absolute lack of care. If you have 3 years to engage in pointless conversations and waste a great deal of money than speak to these guys they are expert cowboys.
T · 16 April 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 1/5
TrustpilotNo respect once you’ve bought. Buyer beware!
Having initially given 5 stars I’m sadly reducing this to one.Verbal abuse from the site manager. 20 snags outstanding one year on. Impossible to sit in my garden in the summer due to the site kicking sand up like a Sahara desert storm. Site manager thought it acceptable to take (he said he borrowed it when confronted) my neighbours wheel barrow. Then gave me a load of abuse when I went to find who’d taken it. Shocking treatment or customers and lack of respect. There’s a Barrat Homes site next door in Doncaster; I’d look at buying one of those and give Vistry/Linden a wide berth.
Richard · 16 April 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 5/5
TrustpilotWaters Edge
We bought our first home in December - bar a few issues with the mortgage everything has been smooth sailing! We dealt with Paul in the Waters Edge Site throughout our booking and he was nothing short of fabulous! Since moving in we had a couple of big snags, which have been addressed! This included pulling up our garden patio and installing a drain as we had huge pooling in the garden near the patio doors ( they did this the day after we mentioned it) We have had our drive way retarmacked as that was looking slightly! Our snag list wasn't that big tbh but they've been amazing at fixing everything. Lynn who is the customer care point of contact for sorting these, has been incredible! Keeps updated and gets everything sorted pronto! I was sceptical about my buy after reading these reviews. But remember people are more likely to leave a bad review over a good review! So take everything with a pinch of salt! We bought phase 1 off plan and honestly couldn't have asked for anything better, the site team are polite and tbh I barely hear them works even though they're building the houses right that back on from my garden. The site managers have been amazing at responding to all texts ( no matter what time of day) over all, super happy! I honestly think people think the house should be 'perfect' the moment you move in. They are built by people, not robots. Thank you to all the Linden Homes North West Team and the Droylsden Waters Edge team! You've been amazing! Sarah and Glen
Sarah · 14 April 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 1/5
TrustpilotStay well clear of this company
Stay well clear of this company. Everyone I speak to on the estate has had enough of them. Shoddy work, crap customer service.Since moving in we have had the entire house re painted, downstairs flooring replaced, back garden needs digging up as it floods, front garden has been laid twice and is still shocking, all of the glass in the windows needs replacing because it’s all scratched. Jus appalling.
Graham · 13 April 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 3/5
TrustpilotI am in the process of buying a house at Kilnwood Vale with Linden Homes, is it a good or bad decisions?
I am in the process of buying a property at the Kilnwood vale development with Linden homes, the property won’t be ready until the end of the year however I have already given them a holding deposit. Are there currently any home owners on the development who can point me down the right direction whether this is a good or bad decision. I am first time buyer and don’t really have a great knowledge of what to expect at the Kilnwood Vale development with Linden Homes.
Gromodel · 6 April 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 5/5
TrustpilotKirkleatham Green Forever home 🏡
We were the first family to buy on Kirkleatham Green at Redcar. Danielle who sold us the house was and still is absolutely brilliant. She went above and beyond in helping us find our forever home. Nothing was too much trouble. She is so friendly and approachable. Our house is perfect. The quality of materials used on our property are next to none. Any snags we found were sorted straight away. We can’t fault any of the team. They are all fantastic. Thank you again.
Kim · 29 March 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 5/5
TrustpilotKirkleatham Green purchase
Bought our first home in Redcar, Kirkleatham Green and we are over the moon with it.The home and plot is perfect and the sales assistant's Danielle and Ben have been amazing with us from start to finish.Few small snags as expected but they have been quick to note them down and rectify any issues we have had.We have had a really great experience and would highly recommend Linden homes to anyone.
Christopher · 27 March 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 5/5
TrustpilotBought out perfect family home and had…
Bought out perfect family home and had the best experience from start to finish... Danielle and the team including Karl the site manager have all made a huge impact on our purchase at Kirkleatham Green and we would recommend Linden Homes 💯
Tiffany · 27 March 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 1/5
Trustpilot3 years in and still waiting for…
3 years in and still waiting for snagging to be completed. Also now refusing to do work which was agreed.
Matthew · 26 March 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 1/5
TrustpilotWe were interested in 2 properties
We were interested in 2 properties, the first one we went to an independent mortgage broker which gave us an agreement in principle (DIP), as we were told that we need this to book the appointment only later after the viewing to be told that we needed to go via home reach as they were their mortgage brokers and they only dealt with them, so we could not resave this plot. After no communication for over a week from Home Reach we had to complained to get them moving! on the DIP. In the meantime we called the sales staff only to find out that we had lost our first choice, so we started process for the DIP again only to find out that we had lost a 2nd property of our choice - we can reserve one which is not built, they cannot show us on the site as they are still building where it will be etc. so we cannot get a feel for where it will be etc. If we put down the deposit and back out we lose £500. They are rude, don't answer calls when you leave messages, willing to put our name down if we want to be 2nd on the list!! if it falls through. My friend had to complain as she lost her first choice through them - too many sales staff and no passing on messages, they like to use their own brokers and solicitors but don't tell you the process. Don's go there as they have a back hander in everything - you lose out every time!!!
Debbie · 25 March 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 1/5
TrustpilotLost deposit
Paid £1000 deposit, then covid hit and they stopped building. Refused to provide contract or completion date so I had to pull out to prevent losing money waiting. They have not refunded me all of my deposit still.
John · 23 March 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 1/5
TrustpilotAWFUL DO NOT USE
I was in the process of buying my first home and Linden offered us a great deal with a large deposit contribution. After filling in all the paperwork and paying solicitor fees they decided to tell us they can no longer offer this so we lost out on the house, the deal, money to the solicitor and time taken to fill everything in.
Molly · 22 March 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 2/5
TrustpilotWorst soundproofing and very slow response from defect co-ordinator
Got this new apartment. Defect co-ordinator is very slow in give us a response and the whole process of dealing with snagging issues is very slow. Need to send them two emails everyday to remind them again and again. Also, they have worst soundproofing in the apartment. Tube underground passes by from our apartment and its a shock to hear tube noise after every 5 mins.
Aman · 21 March 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 1/5
TrustpilotIt is 7.41am in the morning and your…
It is 7.41am in the morning and your workmen have started work with machinery on a Saturday. As I work in new build myself works on site are not allowed to start till 8am. I am stopping at my elderly parents as they are ill and this is what they are woken up too. I will be ringing your head office on Monday with my complaint and video evidence.
Lucy · 20 March 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 1/5
TrustpilotNo bad. Until there is a real problem..
We bought our home in early 2018. All seemed fine. There were obviously a few snagging issues, but Linden were reasonably good at fixing most of them. There was nothing major, and they had contractors on site building other homes, so I guess sending one over to us for 10 minutes was no trouble. A more significant issue with the front door required us to badger them a lot, but it did (eventually!) get done.Other friends had horror stories of buying new builds and getting terrible customer service problems. I was the one saying 'Oh no, Linden were great! You should go with them next time'. Not any more. One of the things we asked them to look at was a gap between the tiling and the guttering on the roof. We could see the gap from the ground, but obviously could get up there to take a close look at it.A contractor came over and 'fixed' it. But apparently, ignored a far more significant problem.Towards the end of 2020, we noticed a large damp patch was visible coming down the front of the house. Long story short, it turns out part of the roof had been fttted incorrectly. Every time it rained for the last 3-odd years, water had been pouring down the gap between the external and internal stone work!Of course, we got this fixed ASAP, it only cost £180, so hardly the end of the world. By this time, we were over the 2 year limit for 'snagging issues'. However, as previously mentioned, we had told Linden about a problem in exactly this area. It was thier shoddy worksmanship that caused the problem and thier shoddy followup that had resulted in water pouring down the inside of our wall for almost 3 years.So we explained the situation and, considering the fact that we couldn't actually see the problem from the ground, asked them to reimburse the £180. Didn't even ask for them to pay for investigating possible damage or anything. The response we got was: "We will not be reimbursing you the costs for carrying out your own roofing repairs. If you had considered that there was still an issue with the first repair carried out, as per normal process we would have expected you to report this directly to Linden Homes for them to attendance by the roofers, during the first 2 years of your warranty defect period"
Steve · 12 March 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 1/5
TrustpilotCould their customer service and sales process be managed by broken Robots??
I have been trying for over a week to speak to someone just to get some more information about the homes available etc but so far I've not heard back from anyone yet. Really makes you wonder what their customer service would be like if you choose to buy a home with them... Clearly, all the reviews suggest that they don't have good customer service at all and it seems they're not interested in making that good. I don't get why do they advertise all these properties if they don't want to sell them! Another interesting point to make: one google review suggests that they are discriminatory against foreigners....I am foreign myself and I am really starting to think that it might be true!
Peachy_p · 11 March 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 1/5
TrustpilotI gave these a negative review a couple…
I gave these a negative review a couple of years ago and thought I’d have a look to see if they’ve improved at all. After reading a few pages of comments I find it very suspicious that in almost every positive or five star review someone is actually named but this doesn’t seem to happen with negative reviews. Surely they can’t be leaving their own reviews!!!!!
Terry · 8 March 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 5/5
TrustpilotMoved into a Linden Home on Sherford
Moved into a Linden Home on Sherford, Plymouth in Dec 2020. Very lucky to get the plot and house that we wanted and thank you to Karen Dove for sorting out a very easy sale and introducing us to their resident IFA. We've been here nearly 3 months and have to say that Linden have been excellent from start to finish. Love the house but there will always be snagging issues in a new build. Matt O'Connor has been excellent in sorting these issues for us in a timely and professional manner. He's a credit to Linden Homes and can't recommend him highly enough.
Jon · 5 March 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
★★★★★ 2/5
TrustpilotDon’t buy
If you are looking at the Harper’s Heath estate in Hatfield doncaster. Don’t buy. It’s like living on a council estate. Violent neighbours. Drugs. Etc. We wish we had never moved here. Sadly there are a minority which are ruining the community for the majority.
Dirk · 24 February 2021 · Linden Homes Cotswolds Gloucester (Quedgeley)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.