Linden Homes Cotswolds Gloucester reviews

★★★★★ 5/5

Trustpilot

First time buyer - Littleport

As a first-time buyer, I was pleased with the support I received from Linden Homes throughout the process. Colin, Samantha, Rachel, Kevin and Wayne were helpful, approachable and kept the process moving at every stage. Having an understanding team around me made reaching each milestone much less stressful. The solicitors and mortgage broker recommended by Linden Homes were also excellent which helped make the process run smoothly from start to finish, given they know each other and work together often it makes things happen sooner due to each parties knowledge of the development already being present. Especially appreciate the care after completion, willingness to check in and make sure things are ok and provide a small skip to get rid of cardboard as well as garden rotavation and a good clean prior to moving in. Would highly recommend buying flooring and fitting through them as well as an appliance package, made life a lot easier and makes moving in simple! Overall, it was a very positive experience and I am grateful for all the support I received. I would happily recommend Linden Homes to other buyers.

Matthew · 5 October 2026

★★★★★ 5/5

Trustpilot

Clare at Pleasley View was brilliant. The new homes look really good.

Clare was brilliant when we popped into Pleasley View yesterday. She coped well with my daughter's 3 year old son, and 9 month old daughter who were creating interruptions during our discussions. She had an excellent level of knowledge, both during our initial discussion then whilst looking round the show house. She went into the various schemes available to assist any purchase. So would my daughter buy a home from Linden. Yes if all falls into place. Well she’s booked a second appt with Clare and intends to travel further a field to look at the showroom for another build as Pleasley didn’t have that design as a showroom. Thank you Clare, you are a credit to Linden Homes. Mark, Becky Ethen & Emelia

Mark · 22 September 2026

★★★★★ 5/5

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Rhodri was so helpful polite and curtious

Rhodri was so helpful and informative i had spoken to him several times and always found him to be very polite and courteous then when my daughter and i went to visit the site he was equally so he took us around the showhome showed us on the site plan and explained to us the difference in that and the other style home for sale and gave us the paperwork with both styles on to take home and consider .

Mrs · 19 September 2026

★★★★★ 5/5

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We had a great experience with Andrea…

We had a great experience with Andrea at the Priors Hall development for Linden Homes. Andrea was friendly, welcoming and very knowledgeable about the development and the properties we viewed. She took the time to answer all of our questions clearly and never made us feel rushed or pressured. What stood out most was how helpful and professional she was throughout the visit. She gave us the information we needed, explained the different options properly and made the whole viewing experience feel relaxed and straightforward. Buying a home is a big decision, so having someone who is approachable, patient and genuinely helpful makes a real difference. Thank you Andrea for making our visit such a positive experience. We would highly recommend speaking with her if you are considering a Linden home at the development.

Derek · 13 September 2026

★★★★★ 5/5

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Visited the Willow Woods development at…

Visited the Willow Woods development at Ely. Had a great experience. Damien took care in showing us around a part built property, a fully completed property and an established part of the development. All completed in a relaxed manner. Didn't feel rushed and was allowed to absorb the detail of everything. Any queries we had were fully answered. If you are considering a new build in Ely then the development is well worth considering. Damien made the viewing experience easy.

Terry · 7 September 2026

★★★★★ 5/5

Trustpilot

Such an easy and well informed process!!

I approached Clare at the Pleasley View development to enquire about Lindens incentives and their available plots. Clare couldn't have been more helpful, she spent around 2 hours with me to go through everything and made sure I was well informed. I also went back the following day to view again and was shown around by Stuart. He was lovely and again, so helpful. I have now reserved my Linden home and cannot thank Clare and Stuart enough for their help! 10/10 for customer service!

Shelby · 1 June 2026

★★★★★ 5/5

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Hyacinth was Amazing

Hyacinth was incredibly welcoming from the moment we arrived. She was very knowledgeable about the site and made the whole experience informative and accommodating. She took the time to explain all the available options clearly and offered a personal, tailored approach throughout our viewing. Hyacinth is a real asset to the business, her professionalism and warm manner made a noticeable difference to our visit.

Neil · 24 August 2026

★★★★★ 5/5

Trustpilot

APPRECIATION , DELIGHT WITH OUR NEW HOME AND THE WHOLE JOURNEY we are absolutely thrilled to have…

We are absolutely thrilled to have taken ownership of our new Linden home, we are very happy with every part of the experience. From the moment we first enquired, Collins , Sam , Claire has been so helpful, they are friendly, and professional , they took the time to answer all our questions, kept us updated at every step, encouraged , advised us and made what can be a stressful process feel smooth and straightforward.

Bolaji · 18 May 2026

★★★★★ 5/5

Trustpilot

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ We’ve had a fantastic experience with Linden Homes at Willow Woods in Ely. From start to finish, Damien and Adrianna have been incredibly helpful, friendly and professional throughout the whole process. They’ve always been available to answer our questions, keep us updated and make what can be a stressful experience of buying and moving house feel so much easier. Nothing has ever been too much trouble, and we really appreciate all the help and support they’ve given us. We’re absolutely delighted with our new home and would highly recommend Linden Homes, especially Damien and Adrianna, for their excellent customer service. Thank you both for everything! 🏡👏

Anthony · 7 October 2026

★★★★★ 5/5

Trustpilot

Allison Melia was very well informed

Allison Melia was very well informed, we got an almost immediate appointment and visited the show homes - she was very well informed, attentive and knowledgeable. She went through the different ways to purchase and which plots were available together with current incentives. The only reason we have not proceeded is because of a family illness which means we have had to put things in hold

Ellie · 26 May 2026

★★★★★ 5/5

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Colin and Sam

Colin and Sam made the process for us as first time buyers incredibly smooth . They have always been welcoming. They were extremely helpful in answering all our questions and guided us from the beginning . Colin and Sam are very knowledgeable and professional at their work. They both are doing an outstanding job.

Stephanie · 25 May 2026

★★★★★ 5/5

Trustpilot

Excellent service and after care

We have now been living in our new build home for a year and couldn’t be happier with our experience. The house has been built to a really high standard and we have been so impressed with the quality and finish of our home. Like with any new build, we have had a few minor issues along the way, but what has really stood out to us is how quickly and efficiently everything has been dealt with. Nothing has ever been too much trouble, and any concerns we have raised have been resolved in a very timely manner. The level of customer service and support we have received throughout the year has been fantastic. It’s reassuring to know that if something does need attention, it is listened to and sorted without any unnecessary hassle. After a year of living here, we can honestly say we absolutely love our home and would happily recommend them to anyone looking for a well-built new home with excellent aftercare. ⭐️🏡

MrsR · 5 October 2026

★★★★★ 5/5

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Ben is a knowledgeable and pleasant guy…

Ben is a knowledgeable and pleasant guy at the Kirby Cross site. He is efficient and knows all there is to know about the houses and the site. First class.

Stephen · 21 September 2026

★★★★★ 5/5

Trustpilot

Great Customer Experience

From the moment Sarah showed us around the property, she made the entire experience feel genuinely personal, supportive and positive. She has continued to follow up thoughtfully since our last visit, showing a real interest in our progress rather than simply treating us as another enquiry. Sarah listened carefully and compassionately to our requirements and personal circumstances, taking the time to understand what we needed from a new home. She then talked us through practical options that could genuinely help us move closer to making that dream a reality. Her warmth, professionalism and exceptional customer service have made a significant difference to our experience. Buying a new home can feel daunting, but Sarah has made us feel listened to, valued and confident about the possibilities ahead. We would highly recommend Linden Homes, particularly because of the outstanding care and service Sarah has provided. She is a real credit to the company.

Venkat · 8 September 2026

★★★★★ 1/5

Trustpilot

We are mid-way through purchasing a…

We are mid-way through purchasing a home with Lindens. We have requested to talk about our concerns to the Sales and Marketing Director, Hannah - who has refused to speak to us in person or over the phone. Lindens will not take your concerns seriously about 1) Misplacing data (or losing it) 2) discussing incentives (in person, or re-visiting them) 3) When you have been told you cannot meet the sales manager but told to progress with the reservation. The director then proceeded to say this was unfactual and we did have access to a manager? Unfortunately we do not feel like Linden's have any priority for customer concerns and this will now be escalated by ourselves. Only quite patronizing emails to their customers skimming over their complaints. The higher staff members quite clearly sit behind the sales team (@ Parkgate Denise and Lesley) who are wonderful, despite the circumstances of our experience. A horrendous experience for two First time buyers. It is an awful feeling to not be able to speak to a senior figure when you have concerns about arguably the biggest purchase of your life. *I would be more than happy to share their correspondence (only by emails!) to anybody who may be also concerned, or is thinking about purchasing a property and may be hesitant!*

Bradley · 7 September 2026

★★★★★ 5/5

Trustpilot

Pippa was exceptionally helpful

Pippa was exceptionally helpful, caring , patient and dedicated throughout the process of our reservation. I will always give my recommendations to her and her team.

Augustine · 25 September 2026

★★★★★ 4/5

Trustpilot

Bamford Park, Lighthorne

Sarah from Bamford Park has been amazing. Always there when needed making the purchase easy. She has been a superstar. Also Russel has been great to deal with, they managed to bring the completion early 🙂. I would 100% rate the staff at this development

Helen · 10 May 2026

★★★★★ 5/5

Trustpilot

We have had a very positive experience…

We have had a very positive experience with Linden Homes so far. The staff have been friendly, helpful, and supportive throughout the process. They have answered our questions and guided us through the different stages of buying our first home. We really appreciate their customer service and support, which has made the experience much more reassuring and enjoyable. We are excited about our new home and look forward to moving in!

Sunitha · 6 October 2026

★★★★★ 5/5

Trustpilot

Sophie at Mova Reach has been…

Sophie at Mova Reach has been brilliant, nothing much trouble. We have part exchanged our property and reserved our brand new home. Hopefully all will go smoothly and we are looking forward to the autumn when we will get the keys.

Susan · 1 June 2026

★★★★★ 5/5

Trustpilot

Outstanding Service received from Liv

We cannot thank Liv enough for the support we received when we visited Haddon Green, Liv went above and beyond in handling our enquiries with great attention to detail. Liv’s professionalism, patience, and willingness to go the extra mile, made our visit so much easier and stress-free. Her dedication and friendly approach really put us at ease. Truly outstanding service. Thank you so much Liv!!! - Mary and Joseph Kechie

Mary · 21 September 2025

★★★★★ 5/5

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Sharon was really helpful and…

Sharon was really helpful and informative with explaining the first time buyer process. Look forward to the next steps of getting my potential new home 😊

Emily · 5 September 2026

★★★★★ 5/5

Trustpilot

Initial thoughts

We have just started our journey with Liden Homes and I hope it continues in the positive way that it has started. We registered our interest and within hours we got a Call from Rhodri and he has been ever so helpful and informative since. We went for a visit and he showed us around the Show home and site, answered all our questions and provided lots of helpful information and documentation.

Alexandra · 13 September 2026

★★★★★ 5/5

Trustpilot

My sales advisor rodh was very helpful…

My sales advisor rodh was very helpful in helping me as a first time buyer. Viewing the properties were helpful and rodh was knowledgeable about the site and area which helped us narrow things down. Easy to get overwhelmed with things but rodh gave us written information on things, videos to watch and followed us up till the end. Even tho we didnt buy with linden i felt supported and well informed! Thanks again!

Izzati · 15 August 2026

★★★★★ 5/5

Trustpilot

Colin turned a disappointing key-pickup experience into a true 5-star service!

​I recently bought my new home at Quantum Fields in Littleport. My initial experience with the estate agent when picking up the keys was really disappointing. It happened quickly on a very busy road, communication was difficult, and it just felt like a rushed "hello and goodbye" moment. I didn't expect flowers or champagne, but picking up the keys to your new home should be a special moment, and it felt really weak.

Anna · 15 August 2026