5/5
Very efficient and professional staff. Have used the company twice and will definitely use them again.

Trusted Agent profile
★★★★★
102 reviews across 2 offices and 2 platforms
Leaper Stanbrook has two offices, all in Eastbourne. Together they have 102 reviews on two platforms, rated 4.8 out of 5 overall.
99
Reviews on Google
All 2 offices
3
Reviews on Yell
All 2 offices
Leaper Stanbrook's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very efficient and professional staff. Have used the company twice and will definitely use them again.
5/5
Fantastic. We purchased a property through them and they went out of their way to offer advice and keep us informed despite many ups and downs along the way. We cannot recommend them highly enough for their commitment and service. In particular, we have to thank Wayne for his cheerful, optimistic, proactive and determination to ensure our purchase went through.
5/5
Great Estate agents, very helpful, friendly staff, we would highly recommend
5/5
In August 2014 we used Leaper Stanbrook to sell our flat and buy a house. The valuation was in line with two other agents and considerably higher than one. Every member of staff we dealt with was friendly and helpful. At the end of a difficult process, they actually went and removed furniture into storage for the house vendors so we could move in on the day we wanted. They would definitely be our first choice in future moves.
5/5
Highly recommended
In August 2014 we used Leaper Stanbrook to sell our flat and buy a house. The valuation was in line with two other agents and considerably higher than one. Every member of staff we dealt with was friendly and helpful. At the end of a difficult process, they actually went and removed furniture into storage for the house vendors so we could move in on the day we wanted. They would definitely be our first choice in future moves.
1/5
Incompetent and ignorant
This agent got it spectacularly wrong. I have had 4 valuations and all were within £5K of each other. Leaper Stanbrook turned up, and without due hesitation immediately valued the house at £250K, a good £30K less than the others. Obviously he had the thought of the stamp duty threshold in mind, but didn't give any due consideration to me as the client. He was insistent that he was right and would only be able to sell it if it was on at that price. Even a monkey could have sold it at £250K! He pointed to some scuff marks on one of the skirting boards and said that buyers would take that into consideration when viewing, hence justifying his low valuation. Errr.. really?! The whole point of having the correct valuation is to ensure that you're taking into account what the market is determining. The agent from Leaper Stanbrook is an ignorant and lazy individual who sadly doesn't want to put in the necessary work. He asked me about prices of other houses on the road and what they had sold for (all he had needed to do was check out mouseprice before he turned up!) If he is representative of the agency, my advice is to give the organisation a wide berth. There is no shortage of agents in Eastbourne, so do yourself a favour and choose another. At least that way you can be sure that there is someone representing your interests, rather than trying to make a quick buck out of you, doing minimal work.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Eastbourne (5 Gildredge Road) has the most, with 94 reviews rated 4.8 out of 5, followed by Eastbourne (28 Meads Street) with 8.
The two Leaper Stanbrook offices, by town: