Trusted Agent profile
★★★★★
659 reviews across 2 offices and 3 platforms
Lang Town & Country has two offices, all in Plymouth. Together they have 659 reviews on three platforms, rated 4.8 out of 5 overall.
505
Reviews on Google
All 2 offices
55
Reviews on Facebook
All 2 offices
99
Reviews on Trustpilot
Business-wide
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Lang Town & Country's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Lang Town & Country, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat team. Professional, helpful, friendly.. a pleasure to deal with. They've stood out to me against most other property agents I've dealt with in the past.
What lovely words and thank you for sharing Andrei ⭐⭐⭐⭐⭐
5/5
GoogleBuying and selling a house in 6 weeks is stressful enough, using Lang Town & Country meant the team took all the stresses away. From the first call with Carla advising of a new property coming on the market, to Katherine, Paul and Holly accompanying our viewings. As soon as an offer was accepted Natalie ensured all the paperwork was completed and followed up by Nicki who constantly updated me through which reassured and relived my stress. Even at the last minute helping the solicitors when in the final hour bank transfers were slow. The team are professional they really do know how to get the job done and really do go out of their way to ensure every step of the process they keep you informed and take away any problems occurring. Reassuring and going the extra mile. I can’t recommend this company highly enough, thank you so very much team Lang I can’t thank you enough for all of your support!
5/5
GoogleRating only, no written review.
Thanks for the 5 star review Katie ⭐⭐⭐⭐⭐
5/5
TrustpilotGreat Renting Experience
My husband and I just recently rented an apartment with Lang Town, and the entire process was seamless and easy. Shawnie and Claire were extremely helpful, they answered all the questions we had and ensured we were supported.
5/5
GoogleWe had a fantastic experience working with Shawnie as our letting agent. From start to finish, Shawnie was a delight to deal with. Professional, friendly, and attentive, she made the entire process smooth and stress-free. Highly recommend their services.
Thank you so much for your review ⭐️⭐️⭐️⭐️⭐️
4/5
TrustpilotAmazing team at the Plymstock office.
The company were great start to finish, our case was slightly different as we were leaving the country before the sale of our house. Everyone in the office kept us up to date with viewings, photos etc. They also re did photos once tenants had left at our request and gave us tips and tricks for a sale. Once a buyer was found the whole process was fast and easy with no badgering on my part.
5/5
TrustpilotClaire and Becky
Recently changed tenants at my rental property and Claire and Becky made the experience so easy. I am out of the country so they dealt with everything and were very proactive.
5/5
GoogleWe had excellent service from the team at Langs on the Broadway at Plymstock. Kat, Holly, Josh and Paul all helped to secure the sale of our family home and purchase of our dream house with professionalism, quickly and proactively responding to issues as they arose.
Glad to help you and your family find your dream home Vanessa and thank you for taking the time to write this lovely review, it really is appreciated. ⭐⭐⭐⭐⭐
5/5
TrustpilotFantastic Lang Town & Country (Plymstock)
From the moment I contacted Lang Town & Country (Plymstock branch), I was dealt with in a very polite and efficient manner. The valuation was conducted by Paul at a time to suit myself and within a week, the house was on the market at an agreed price. The professional photographer arrived shortly afterwards. Within a couple of weeks it was sold for very near the asking price and within 8 weeks the keys were handed over. The whole team were very knowledgeable and efficient. No issues whatsoever. Would happily use again. Thank you to everyone.
4/5
TrustpilotVery good at keeping everyone informed
We worked through Lang to buy our house. They did a great job of keeping in touch with all parties, even though things got tense and extended as legal issues kept on causing complications.One thing was wrong though, the dimensions of the rooms in their brochure. While it says and we know not to use them to plan with, several rooms were wrong by 300mm or so, one bedroom more so as it measured into a difficult area to actually use and the lounge section was over measured in its width around 1m. The door from the house into the garage was also misplaced on the plan to the wrong end of a wall. None of this affected us as their house video and our visit told us all we needed, but their contractor who measured didn't do a good job
5/5
GoogleKathryn & Josh were super helpful throughout the process of our purchase! Thank you 😊 …
Thank you for taking the time to leave us a 5-star review Kirsty, it's greatly appreciated ⭐⭐⭐⭐⭐
5/5
GoogleRecently used Lang Town & Country Plymstock to sell my property. Couldn’t recommend them highly enough and would like to thank Holly especially for her hard work on our sale. Also Josh, Kat & Natalie & Paul were fantastic at all times with any enquiries we had. Thanks all at the Plymstock team for their professional service during our sale.
Thanks Shaun, we got there in the end!! Thanks for taking the time to write this lovely review. ⭐⭐⭐⭐⭐
5/5
GoogleSold my house through Lang Town & Co working with Holly and Josh. Both exceptional from the moment I asked them to value my house. They were professional and guided me through my first house sale with ease and clarified info that I was unsure of. As key decision needed to be made, they supported me and constantly kept me updated. They replied to emails unbelievably fast, always answered the phone and whenever they needed to find out info they did so in an extremely quick manner. I couldn’t recommend them enough. Thank you for be a shining light in what was a tricky, stressful period.
What a lovely review and thanks for taking the time to write it Euan, and for trusting us to sell your property. ⭐⭐⭐⭐⭐
5/5
GoogleKathryn and team were brilliant in helping us manoeuvre our way through a difficult buying and selling chain. Although they were only responsible for our purchase I was impressed on how all the estate agents worked together and used their contacts to help ensure we could exchange and complete on the same day. It was touch and go and very stressful but Kathryn was always there to listen and offer advice.
Glad to help Lesley and thank you for taking the time to write this lovely review ⭐⭐⭐⭐⭐
5/5
GoogleFantastic service from the team at the Plymstock office. A real contrast to the unfortunate experience I had with the main branch of Lang in Mutely when selling my property with them earlier in the year. The team there could learn a thing or two about service from the team here in Plymstock, a big thank you to Holly, Natalie and Paul in particular for their joint efforts to get the purchase completed before Xmas!
Glad to get it all sorted for you Lewis and thank you for the 5 star review. I appreciate all transactions have their own challenges but as a company we always try to provide a service that warrants ⭐⭐⭐⭐⭐
5/5
TrustpilotAs always an absolute pleasure to deal…
As always an absolute pleasure to deal with, great communication and efficiency throughout the process. Would highly recommend! Thank you
5/5
GoogleExcellent service from start to finish thank u for finding me a lovely home
5/5
GoogleFrom start to finish absolute professional, timely and knowledgable expierience.
5/5
GoogleRating only, no written review.
Thanks for the 5 star review MDK2310 ⭐⭐⭐⭐⭐
5/5
TrustpilotGreat Experience Buying My First Home
I recently had the pleasure of working with Matthew (the Land & New Homes Manager) while purchasing my first property, a 2-bedroom flat. From start to finish, Matthew was incredibly helpful and professional. He guided me through every step of the process, making sure I understood all the details and felt confident in my decisions.Lang Town & Country were always available to answer my questions and address any concerns (and continue to provide support post completion!) Thanks to Matthew and the team, what could have been a stressful experience was smooth and manageable.Thank you for helping me find and purchase my first home. Highly recommended!
5/5
GoogleCannot thank josh cousin for all his help when buying our forever home . Josh is a credit too the company and his parents . All the team were amazing luz aswell . The staff are polite helpful . Woukd highly say to eople who were selling a house to go to langs . Cannot thank josh for everything he did for us . I am verygrateful for everything
Thank you for the lovely review Louise and the kind words. We hope you enjoy your new home. ⭐⭐⭐⭐⭐
5/5
TrustpilotWould highly recommend Matt and the…
Would highly recommend Matt and the team at Lang town and country, highly professional and ready to go go the extra mile.Made the the stress of buying a property less of a stress. Thankyou.
5/5
TrustpilotPlymstock office were amazing looking…
Plymstock office were amazing looking after our recent house sale. We had lots of viewings and were provided with feedback. Highly recommend
5/5
TrustpilotWe use Lang Town & Country to sell our…
We use Lang Town & Country to sell our house It was a very personable service and nothing is too much trouble. They dealt with the whole transaction various smoothly and efficiently and would definitely recommend
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Land & New Homes has the most, with 379 reviews rated 4.8 out of 5, followed by Plymstock with 350.
The two Lang Town & Country offices, by town:
Yes. In The Trusted Agent 2026 awards, Plymouth won Trusted Agent.
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