Trusted Agent profile

Lang Town & Country - Plymstock estate agents in Plymouth

4.8

★★★★★ Excellent

658 reviews across 2 offices and 3 platforms

Lang Town & Country - Plymstock has two offices, all in Plymouth. Together they have 658 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

505

Reviews on Google

All 2 offices

Facebook logo

4.9 / 5

55

Reviews on Facebook

All 2 offices

Trustpilot logo

98

Reviews on Trustpilot

Business-wide

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Our offices

Lang Town & Country - Plymstock's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Lang Town & Country - Plymstock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 503 reviews on Google only. Show every review

5/5

Google

The team are brilliant and have been keeping me updated after every viewing Holly is dedicated in getting potential buyers through the door had viewings booked in the same day my property went live on rightmove very friendly and professional without a doubt highly recommend them

Nicci · 7 July 2018 · Lang Town & Country - Plymstock Plymouth (6 The Broadway)

5/5

Google

We have used Lang Town and Country Plymstock on 3 separate occasions. We returned each time because we were pleased with the high level of professionalism they demonstrated and the service they provided as a team.

Dave · 7 July 2018 · Lang Town & Country - Plymstock Plymouth (6 The Broadway)

5/5

Google

Very impressed with many factors. Valuation was spot on, photos and property listed immediately, updates on viewings, property sold very quickly. During the sale process I had regular updates on progress with buyers solicitors and any questions answered immediately. Very professional and friendly team who I felt worked very hard for us. Thank you.

Julie · 7 July 2018 · Lang Town & Country - Plymstock Plymouth (6 The Broadway)

5/5

Google

The first viewer bought my mums bungalow and we were kept up to date throughout the sale. Langs also sold my own house four years before hence using them again. Successful sales and good information along the way. Thanks to the team.

Jackie · 7 July 2018 · Lang Town & Country - Plymstock Plymouth (6 The Broadway)

5/5

Google

Lang Town and Country have acted as agents for the selling of our properties and at all times offered a highly professional service. They communicated well throughout ensuring the process was as smooth as possible. We would highly recommend them.

Sue · 7 July 2018 · Lang Town & Country - Plymstock Plymouth (6 The Broadway)

5/5

Google

Highly recommended, will use again if applicable to me/the area. Had a good experience with LT&C, especially my dealings with Olivia Boulting - she was a great help, a lovely character and went out of her way to assist me. Made my life and the sale much more hassle free! I'll actually go as far as saying she's the nicest and most helpful estate agent I've ever dealt with! Also dealt with Paul Preen and Andy Genge who were also a great help.

Lewis · 7 July 2018 · Lang Town & Country - Plymstock Plymouth (6 The Broadway)

5/5

Google

I sold my house recently with Andy from Lang Town and Country and would recommend this estate agents highly. They were very professional and made the whole process run smoothly every step of the way, which really helped. I found all of their team very helpful when i had a question about anything and they were always happy to help and give me good advice. From my experience i will definitely use them again in the future. Thank you for all your help.

Chris · 7 July 2018 · Lang Town & Country - Plymstock Plymouth (6 The Broadway)

5/5

Google

We recently bought and sold through Lang Town & Country (Plymstock Branch) and the service we received was superb. They sold our flat within a couple of weeks of going on the market and hand held us through the purchase of our new house. We were complete newbies to the process so had lots of questions and needed plenty of reassuring along the way which they dealt with in a patient and professional manner. Special mention to Andy Genge who dealt with everything in a calm and assured way which was crucial to our stress levels during exchange and completion! Couldn't recommend highly enough.

Dale · 7 July 2018 · Lang Town & Country - Plymstock Plymouth (6 The Broadway)

5/5

Google

I can only say that my experience with Lang has been a very positive one. They were able to sell my house in 8 days and also manage the stress and anxiety that goes with house moving. Paul Peen and Sue were amazing..a big than you for a wonderful job well done. And a massive thankyou to all your staff who were so supportive throughout.

Christine · 7 July 2018 · Lang Town & Country - Plymstock Plymouth (6 The Broadway)

5/5

Google

very helpful and friendly i went for a viewing with them and nothing was too much trouble and they knew their stuff came across Professional and experienced and really feed me loads of info that was probably common to most clients but was all new to me and really helped and explained bits unfortunately I didn’t go through with the buy but would and have definitely recommended them :) thanks Becky :)

Thomas123 · 13 January 2018 · Lang Town & Country Land & New Homes

Agent replied · 11 January 2025

Dear Thomas, Thanks for taking the time to leave a review. If we can help in the future please do not hesitate to contact us. Regards Gareth

4/5

Google

Rating only, no written review.

Sam · 25 October 2017 · Lang Town & Country Land & New Homes

Agent replied · 23 October 2024

Thank you for taking the time to leave us a review. Kind Regards Carla

5/5

Google

I would highly recommend Lang Town and country Lettings ,very professional always keeping me in the loop with what’s going on. from my first meeting with Carla to the property being let with Hugo. Five star service. Will definitely be using their services again in the future.

Robert · 25 October 2017 · Lang Town & Country Land & New Homes

Agent replied · 23 October 2024

Thank you for your five-star rating.

5/5

Google

After a long search we found our dream home though Lang Town & Country. We really appreciated the extra lengths every member of the Plymstock office went too find out answers to our many questions. Nothing was too much trouble. The Photographs & floor plans portrayed an accurate description of our property. I can't believe that some estate agents still promote properties with poor images while others do not even offer simple floor plans!!! Natalie, Paul, Andrew and the rest of the team..... you are the best. Thank you all so much Mr & Mrs Younger :-)

Andrew · 7 July 2017 · Lang Town & Country - Plymstock Plymouth (6 The Broadway)

5/5

Google

Rating only, no written review.

Ghulam · 25 October 2016 · Lang Town & Country Land & New Homes

Agent replied · 23 October 2024

Thank you for your five-star rating.

5/5

Google

My husband and I bought our first home from Lang Town and Country and we couldn't be happier there three years on. When we went to receive our keys for the property the team presented us with a welcome card and package for moving in - a bottle of champagne with all the necessities and temporary fixes: kitchen roll tea towels washing up liquid thick plastic wine glasses plastic cups cleaning products and cloths It was such a lovely gesture and really did help us for when we started moving into the property. The team were always helpful and had time for us. They made moving home really easy and enjoyable.

Siobhan · 25 October 2016 · Lang Town & Country Land & New Homes

Agent replied · 23 October 2024

Thank you for your five-star rating.

5/5

Google

I have seen several flats n Plymouth with this lettings agency: I must congratulate with them for how professional they are! Last Saturday Tony showed me a couple of flats in the Hoe, he knew everything about them; he was able to advice me on which property would have fitted well for my needs, and how to negootiate with the Landlord! I strongly recommend this agency...It's good to know that there is someone who can help when you need to move! Thanks!

Valerio · 26 October 2015 · Lang Town & Country Land & New Homes

Agent replied · 23 October 2024

Thank you for your five-star rating.

1/5

Google

Terrible letting Agency! Please avoid. They seem to be really helpful and supportive at first but once you pay the (overly expensive) fee's they completely ignore you. When you inform them of corrections and problems they wont act on them. We had many issues with the property we rented and I had to call them incessantly for maintenance. Not once did I receive help on calling the offices to report a problem, they always said "leave it with me and I'll sort it" or "she's not in right now, can I take a message" and then you would not hear from them again. In the end we had to fix all the problems ourselves. I felt awkward talking to the staff they were rude and un trustworthy. We finished the tenancy and left the property completely spotless having had the carpets professionally cleaned ect only for them to waltz round with a camera, putting it on the floor taking pictures of minute amounts of dust! We were charged £180 for cleaning! We tried to dispute but they wanted more money for sending someone to the property again to take more pictures. Just awful! Avoid.

Luke · 26 October 2015 · Lang Town & Country Land & New Homes

1/5

Google

Please avoid this agent. Having been a good tenant for 2 years we have recently moved out. We left the flat in a very clean state - they have now withheld £250 of the deposit over cleanliness providing photos of tiny corners of cupboards I can't even prove is our flat ... On asking to return to flat apparently cleaning has been done already(?!) - they will not provide receipts and they want £120 to "repair" picture hooks holes which were there when we moved in. We are so stunned as bent over backwards to let landlord sell this flat allowing the new buyers have viewing ensuring the flat was in great conditions. This agency neither treat you with respect or loyalty - expect to lose your deposit - they will fleece you and ignore your sensibility on the subject of how wrong the situation is. My complaint is going in to the Property Ombudsman as we speak. Dreadful and most unethical. Please avoid for your own preservation and sanity.

Stephanie · 26 October 2014 · Lang Town & Country Land & New Homes

5/5

Google

I needed to find a place to stay in Plymouth quickly, Town and County lettings were very accommodating I approached several agents but this agent was able to show me a property the same day for a reasonable price, a modest one bedroom flat in a great location on The Hoe. They even provided a bottle of wine when moving in. They were happy to attend to serious maintenance problems quickly and were always friendly and approachable at their office and easily accessible on the phone. They returned my deposit quickly and efficiently.

Gavin · 26 October 2014 · Lang Town & Country Land & New Homes

Agent replied · 23 October 2024

Thank you for your five-star rating.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Lang Town & Country - Plymstock

Which Lang Town & Country - Plymstock office has the most reviews?

Lang Town & Country Land & New Homes has the most, with 378 reviews rated 4.8 out of 5, followed by Plymouth (6 The Broadway) with 349.

Where are the Lang Town & Country - Plymstock offices?

The two Lang Town & Country - Plymstock offices, by town:

Has Lang Town & Country - Plymstock won any awards?

Yes. In The Trusted Agent 2026 awards: Lang Town & Country - Plymstock, Plymouth won Trusted Agent.

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