5/5
GoogleRating only, no written review.
Trusted Agent profile
Lagan Homes estate agents in Coventry and Polesworth
★★★★★
91 reviews across 2 offices and 2 platforms
Lagan Homes has two offices, in Coventry and Polesworth. Together they have 91 reviews on two platforms, rated 4.5 out of 5 overall.
8
Reviews on Google
All 2 offices
83
Reviews on Trustpilot
Business-wide
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Our offices
Lagan Homes's two offices, most reviewed first. Each has its own page.
Latest reviews from every Lagan Homes office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
TrustpilotVery happy with Lagan Homes, Swindon
We’re very happy with the house we purchased at Lagan Homes in Swindon. Very well-built house inside and out. Barry & Yvonne are very nice, friendly, accommodating and helpful. They explained everything before we moved in on 3rd of April 2024. This house I can truly call our home for keeps.
Agent replied · 22 October 2024
Hello DG,Thank you for sharing your review! We’re thrilled to hear that you’re happy with your new home at Lagan Homes in Swindon. It's great to know that you felt well-informed and supported by Barry and Yvonne throughout the process. They will be delighted to hear your kind words.We’re pleased to be a part of creating a home that you can truly call your own, and we hope it brings you happiness for many years to come. If you need anything, please don't hesitate to get in touch!Thanks,The Lagan Homes Team.
1/5
TrustpilotLEAVE RATBY ALONE
LEAVE RATBY ALONE! We don’t need anymore homes. Out village is struggling already with all the latest developments. Our water pipes, gas pipes, roads, school, doctors can’t take it, we’re well past capacity and our beautiful woodlands and green spaces are all but gone. Build somewhere else!
Agent replied · 24 August 2024
Hi Christopher,Thank you for sharing your concerns about the development in Ratby. We understand that new developments can raise worries about the impact on local infrastructure and green spaces.We want to assure you that this project was approved after a thorough review by the planning department, ensuring it met all necessary requirements. Additionally, Lagan Homes is committed to supporting the community by pledging significant funds to improve local infrastructure, healthcare, and education. Our goal is to contribute positively to Ratby, and we are working closely with local authorities to ensure that these improvements meet the community’s needs.We welcome any further discussion and invite you to reach out to us directly with any questions or concerns at home.info@laganhomes.com.Thanks,the Lagan Homes Team.
5/5
GooglePlenty of dwellings going up
5/5
TrustpilotFantastic customer service & high specification
Fantastic customer service from start to finish. Sue and Dan at Cotton Meadows made the whole experience stress free, from picking our choices to the moving-in day. Nothing was too much hassle for them and the level of communication was excellent especially when things were delayed our end. Both went above and beyond for which we are extremely grateful. In addition I want to highlight the high quality of specification and attention to details in the house itself. I would highly recommend Lagan homes and we are extremely happy with our new home.
Agent replied · 24 August 2024
Hi Hayley,Thank you for your feedback! We’re delighted to hear that Sue and Dan made your experience at Cotton Meadows so smooth and enjoyable. We’ve passed your kind words along to the team. It’s wonderful to know that you’re happy with your new home, and we’re committed to providing the same level of service throughout your journey with Lagan Homes.Thanks again,The Lagan Homes Team.
5/5
GoogleRating only, no written review.
5/5
TrustpilotLagan homes polesworth
After moving in on the 18th December the most stressful time of the year everything ran smoothly thanks to your brilliant site manager.no major issues and any small issues dealt with immediately.we are now with customer care who have been excellent.Thanks lagan homes.jackie and shaun Ryan.
Agent replied · 9 June 2024
Hi Jackie and Shaun,Thank you for your review and kind words.We're thrilled to hear that your move-in experience went smoothly, especially during such a busy time of the year. Your review has been forwarded on to the site manager and customer care team, who will be pleased to learn about your review.Thanks again,the Lagan Homes Team.
4/5
GoogleRating only, no written review.
5/5
TrustpilotLagan Homes, Steeples Green, Coventry
The customer experience and service we’ve had from Lagan has been fantastic! Tracy has been phenomenal through from reservation to completion, going the extra mile through every step. In the process we experienced many external setbacks, for which Tracy and her experience were able to resolve quickly. Everyone on site has been friendly, I have really enjoyed every time I’ve gone in, and we’re looking forward to moving into our home.
Agent replied · 11 June 2024
Hi Callum,Thank you for taking the time to leave a review. We are pleased to read you were happy with the service provided by the on-site team and I have forwarded your comments onto Tracy, who will be pleased to learn about your review.Thanks again, the Lagan Homes Team.
5/5
TrustpilotLagan homes Western Gate, Swindon
We are delighted to have moved into our new home on 30th December 2023. The quality of the construction is excellent . We have viewed a few new builds from well known builders, but we were happy with Lagan homes Swindon and we went for it. I appreciate Yvonne from the sales office for being friendly and helpful. A big thank you for Barry and Brian for their high quality work and professionalism onsite.
Agent replied · 11 June 2024
Thank you for your positive review Prem. We are pleased you have been happy with the level of service from reservation through to completion. if there is anything you need help with, please do not hesitate to contact the team. Many thanks, the Lagan Homes Team
1/5
TrustpilotI wish I can give -1000 star to Lagan…
I wish I can give -1000 star to Lagan homes.I have been waiting for my garden to get fixed and no response from them. Very very poor customer service. Guys AVOID Lagan Homes.It's been over a week and no one has contacted me from Lagan Homes. Whoever have left good reviews here..seems like they have not faced big issues with Lagan Homes or fake reviews.
Agent replied · 11 June 2024
Hello Bhavesh, Thank you for taking the time to leave your review. We are very sorry for the time it has taken to fully resolve the issues you have experienced. Lagan Homes will always strive to provide a timely resolution to our customer concerns, and we are disappointed not to have met our lead times on this occasion. As you know, the issue has been escalated and our team will be in contact with you this week for a full resolution to any outstanding concerns. We know this process has taken longer than anticipated, and your patience during this process is greatly appreciated as we continue to make the necessary improvements to work towards a resolution. Many thanks, the Lagan Homes Team
5/5
TrustpilotThe Lagan home team at kingstone Grange…
The Lagan home team at kingstone Grange Hereford , have been amazing throughout, from Gail at the very beginning showing us our new home and going through everything with us (first time buyers) to Jason answering our questions and helping us in our new home, nothing ever seems to be a bother always on hand if we have any queries or issues ,very helpful, we cant fault anything
Agent replied · 11 June 2024
Hi HB, Thank you for taking the time to write a review, we are pleased you've had a pleasant customer journey I will of course pass on your comments on to both Jason and Gail who will be happy to have this feedback. If there is anything else we can help with, please do not hesitate to contact us.Thanks again,Matilda.
5/5
TrustpilotTotally delighted
I cannot praise Lagan Homes/Kingstone Grange enough. From our first viewing with Gail to our moving in (February), nothing was too much trouble. This is our first new home purchase ( 2 previous homes were previously enjoyed), but we had no need to be nervous over any snagging issues, as they were few and far between and Site Manager Jason dealt with everything promptly and efficiently. Totally delighted with our move and the quality of our new home.
Agent replied · 11 June 2024
Hi John,I am pleased to read you have been happy with the service provided from our site and sales staff and the quality of build. Thank you for your review and I will be sure to pass the message on to Gail and Jason.Thanks,Matilda.
5/5
TrustpilotLagan Homes Kingstone
From start to finish and even now, the service has been amazing. From our first meeting with Gail to reaching out to Jason for little touch ups (sometimes through my own doing) nothing was to much trouble. Everyone is super friendly and can honestly say I’ll miss seeing them when the site’s complete. The move overall for us was challenging however Lagan Homes made it easy, and as stress free as possible. Gail was always there to reply to emails, however big or small my questions. I couldn’t have done this process without their support.Can’t thank the team at Kingstone enough for all their work it’s been an absolute pleasure and joyful experience!
Agent replied · 11 June 2024
Hi Lauren,Thank you for your review and pleased you have enjoyed your service from the site and sales team at Kingstone Grange, I will be sure to let Gail and Jason know. If there is anything else we can help with, please do not hesitate to get in contact with us.Thanks,Matlida.
5/5
TrustpilotKingstone Grange Home
We went to Kingstone Grange to look at the new houses on offer in January 2023.The sales staff were exceptionally nice, guiding us through the process of ordering our new home, choosing all the options and making sure we were kept informed along the way.We took possession of our new home only two months later and everything is perfect! We've had no snagging issues at all, everything works as it should.The site manager has been absolutely brilliant, calling in and making sure there are no issues on a regular basis.I'd highly recommend Lagan Homes to anybody! First class service from lovely people!
Agent replied · 11 June 2024
Hi Gareth,Thank you for your feedback and recommendation. I am pleased to read your positive experience with the site and sales staff at Kingstone Grange, and I will be sure to pass the message on.Thanks again.Matilda.
5/5
TrustpilotSimply impeccable service
Simply impeccable service. Very helpful throughout the process and friendly. They make you feel welcome and respected. If anything was not working (like my bathroom extractor fan) it’s replaced quickly without question or complications and the fan was my only minor issue - House immaculate and feel they will still be helpful well Into the future if anything else goes wrong. Thank you Lagan Homes I would fully recommend using you to anybody. Mark
Agent replied · 11 June 2024
Hi Mark, Thank you for your feedback. I am happy to read you have been happy with your service throughout your customer journey. If there is anything else we can help with, please do not hesitate to get in contact with us. Thanks,Matilda.
5/5
TrustpilotWe love our new Lagan Home which we moved into last October
We moved into our new house in October 2022. We are absolutely delighted with it. Inevitably, as with all new build homes, there have been a few snagging issues, but the customer care team have been extremely quick to respond and get things fixed. The team are attentive, polite and friendly and are a pleasure to communicate with.
Agent replied · 11 June 2024
Hi David,Thank you for taking the time to write a review, it is always nice to read a customers journey and a positive outcome. Thanks again, Harmony.
3/5
GoogleRating only, no written review.
5/5
TrustpilotVery Helpful & Good Quality Houses
I attended the launch of Steeples Green on Saturday. It was very busy when I arrived however, the sales staff acknowledged me and was very helpful.There was only a show home for a 4-bed property and as a first-time buyer, I am looking for something much smaller. They took me into a 3-bed property that was unfinished, which allowed me to get a real sense of the size and was definitely more within budget.Overall the staff were very helpful and the quality of the homes I looked at were very good. Highly recommend attending their launches and looking at buying their houses
Agent replied · 11 June 2024
Hi Daniel,I am pleased to read you enjoyed our launch at Steeples Green and we would hope to welcome you again on any of our developments.Thanks,Harmony.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Lagan Homes
Which Lagan Homes office has the most reviews?
Coventry has the most, with 84 reviews rated 4.5 out of 5, followed by Polesworth with 81.
Where are the Lagan Homes offices?
The two Lagan Homes offices, by town:
- Coventry: Pickford Green Lane, Eastern Green, Coventry, CV5 9AQ
- Polesworth: Pooley Lane, Polesworth, B78 1JA
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