Trusted Agent profile
★★★★★
119 reviews across 2 offices and 2 platforms
Kelvin Francis has two offices, all in Cardiff. Together they have 119 reviews on two platforms, rated 4.6 out of 5 overall.
114
Reviews on Google
All 2 offices
5
Reviews on Facebook
All 2 offices
Kelvin Francis's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleDelighted with the service and professionalism. Realistic valuation and feedback throughout. Would highly recommend.
Thank you Clive. So nice to hear your feedback and it was a pleasure acting for you. Wishing you many happy years in your new home. - Matt
5/5
GoogleI had excellent care and support throughout the sale of my home from a very professional team. Thank you.
Dear Ruth, Thank you for your lovely comments. It was a pleasure working with you throughout the sale and seeing everything come together successfully in the end. Best wishes for the future, and thank you again for your support. Kind regards, Tony
5/5
GoogleVery good all the way through the process. From sound initial advice about putting our property on the market, to feeding back after each viewing. Then great support through the sale closure process to completion. Would recommend.
Dear Tracey, Thank you for your instruction to sell, having been the family home for over 60 years. Your attention to detail and obtaining all the necessary information needed for the Law Society TA6 and TA10 meant a smoother and quicker sale. Best Wishes, Tony.
5/5
GoogleMyself and my partner Lucy, could not speak higher of our experience with Kelvin Francis. We viewed a few properties with Kelvin Francis to say the least and every time they were very friendly and helpful. The buying process was great with Mark, he was very proactive and communication was on point, with continuous catch-ups and updates. Could not recommend them enough to others. Thank you for all your help.
Thank you Dominic for the lovely feedback, we wish you and Lucy many happy years in your new home. - Mark
5/5
GoogleThe team at Kelvin Francis were very supportive and professional throughout our house buying process, making it much less stressful than it could have been.
Dear Lesley, Thank you for sharing your moving experience with us. We wish you many years of happiness in your new home. - Tony
5/5
GoogleLovely company to deal with we bought our property from them. They kept us updated at every stage of our purchase. Extremely helpful and very professional. Would highly recommend 😀 …
Thank you Julie, it was a rollercoaster of a journey but we are glad it all came together nicely in the end for you both! - Mark
5/5
GoogleExcellent end to end service. They looked after us 16 years ago when we bought and delivered the same level of care encouraging good communication between parties that helped minimise stress.
Hi Tony, thank you for taking the time to write a review and I am so pleased for you that you were also able to secure your onward purchase. We also appreciate your kind words and that you have found our service has remained strong. - Jan
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service from initial valuation through to final completion. Communication eacellent and timely. Staff are professional, and very responsive. Would thoroughly recommend.
Thank you Steve, you were a pleasure to deal with and we wish you and the family all the best. - Mark
5/5
GoogleWe would highly recommend them. The process was straightforward and stress free from start to finish. Jan had expert knowledge of the market and gave fantastic advice. All agents were highly professional, courteous and respectful of our home. After we sold Mark was invaluable and supported us each step of the way to completion. We can’t thank them enough and if we move again they will be our first point of call.
Thank you for the kind words Jennifer, wishing you and the family all the best for the future. - Mark
5/5
GoogleMr Jan palmer was very helpful and i could speak with when needed . He helped also getting the MCS certificate. The Kelvin Francis as selling agent all the people working with are quite helpful and try to help I would definitely recommend them for buying and selling the property. Thanks.
Hi Raj, Thank you for your kind words and it was no problem at all approaching the solar panel company to obtain the certificate. It has been a pleasure dealing with you even though it was from thousands of miles away! We all wish you the best for the future - Jan
5/5
GoogleKelvin Francis Estate Agents were fantastic throughout the whole process. Mark was especially helpful and called us weekly with updates, so we always knew what was happening. They were proactive, quick to follow things up, and clearly on top of every detail. Professional, reliable, and one of the best estate agents we’ve dealt with. Highly recommended.
Thank you for taking the time to leave this review. We are all so pleased that your buying experience went so well and wish you many happy years in your new home - Matt
5/5
GoogleExcellent support and communication from mark and the team with our sale. They really kept the transaction moving. Highly recommend I have also used the rental department and found them excellent too
Hi Patricia. Thank you so much for your review. I'm glad that as a loyal customer and Landlord over the years, that the selling experience has now also lived up to expectations. Wishing you all the best with your future plans - Matt
5/5
GoogleI found Kelvin Francis excellent during the sale of my property. I was always kept in the loop during the sale and the staff were brilliant
Hi Paul. Thank you for your review and thank you for entrusting us with the sale. I'm so glad the sale went through successfully. Wishing you all the best with your future plans, from myself and the rest of the team - Matt
5/5
GoogleGreat service especially Katie and Mark they are brilliant and very helpful. Highly recommended Kelvin Francis Estate Agents
Thank you Razhan and I’m pleased you found our service reliable - Jan
5/5
GoogleExcellent support and advice throughout the advertising and sales process. Our questions and concerns were dealt with politely and efficiently. Overall excellent.
Thank you John. We are pleased that matters concluded well for the family home - Tony
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a 5 star review. We are pleased to hear of your positive experience! - Matt
5/5
GoogleI have bought a house through Kelvin Francis. I found the whole process with them to be really easy. They are very professional and communication was great especially with Barbara, thank you!
Thank you Deirdre for your kind words and sharing your moving experience with us. We wish you many years of happiness in your new home - Tony
5/5
GoogleFantastic service from Tony and all the team at Kelvin Francis. Professional, helpful and excellent communication throughout, which made the entire process as painless as possible. …
Thank you for your kind comments. Pleased that matters concluded well in the sale of your parents family home - Tony
5/5
GoogleWe recently bought our first home through Kelvin Francis Estate Agents, and the experience was excellent. …
Hi Nitin. Thank you for your lovely review and yes, Mark is such an important part of team and makes such a big difference during, what can be stressful weeks, during the … More
5/5
GoogleThe whole team at Kelvin Francis were fantastic in selling our family home. From the initial visit, to the viewings and the final completion, the whole team were extremely professional and approachable, keeping us very well informed at each …
Thank you for your kinds words regarding your selling experience with us, much appreciated. We too have enjoyed the journey, a little bumpy at times, but you and your brothers always assisted us with replies and feedback to queries, which … More
5/5
GoogleEveryone at Kelvin Francis was incredibly friendly and efficient. Tony (Filice) and Mark (Doody) went above and beyond to keep me fully informed. Not only were they lovely to talk to, but their experience, wisdom and advice was invaluable. A big thankyou to all the team!
Thank you for your kind words, much appreciated. As an executor, you efficiently followed all of our recommendations and this paid dividends in speeding up the sale. Best wishes, Tony
5/5
GoogleI had an outstanding experience working with Kelvin Frances especially with Tony, Mark and Jan. From the very beginning, they were professional, proactive, and transparent throughout the entire process. Communication was always clear and timely, and any questions I had were answered promptly and thoroughly. Their knowledge of the market and attention to detail made the whole experience smooth and stress-free. They went above and beyond to ensure everything progressed efficiently, and I always felt that my best interests were a priority. I would highly recommend Kelvin Frances to anyone looking to buy, sell, or rent a property, truly a five-star service.
Thank you Mr Jarjis for taking the time to write a review. Also thank you for returning to us after the first sale collapsed a few years ago following the 'mini budget'. We're so pleased it worked out this time around. Our best wishes to you and your family for the future. - Jan
5/5
GoogleBrilliant, honest and proactive. Highly recommend. The whole team at Kelvin Francis (Cardiff) were superb. Matt valued our property …
Thank you so much for your review Matt. I'm really pleased that you were so happy with the service provided. I have relayed your feedback to those mentioned and myself and the whole team wish you all the best with your future plans - Matt
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cardiff (362 Cyncoed Road) has the most, with 119 reviews rated 4.6 out of 5, followed by Cardiff (Crown Precinct Church Road) with 0.
The two Kelvin Francis offices, by town:
