Trusted Agent profile · Lancashire
★★★★★
1,066 reviews across 2 offices and 3 platforms
Keenans Estate Agents has two offices, in Blackburn and Clitheroe (Lancashire). Together they have 1,066 reviews on three platforms, rated 4.2 out of 5 overall.
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Keenans Estate Agents's two offices, most reviewed first. Each has its own page.
Showing 534 reviews on Google only. Show every review
5/5
GoogleWhat a brilliant company, from the phone call booking the valuation with Johnathon to Richard coming to see us! They were brilliant, we have not yet decided to sell but nothing was too much trouble for them. just wanted to say how professional the process was start to finish and how easy they made everything. Would highly recommend Keenans
5/5
GoogleI’d like to thank Keenan’s Clitheroe team for helping us to get our mother’s house on the market in Clitheroe and sold this year. You did a great job of marketing and getting viewings. Once we had an offer Lewis and the sales team kept things moving and kept me updated regularly on how things were going right up to when we exchanged contracts. Thanks for the hard work everyone - I’d thoroughly recommend Keenan’s as an Estate Agents.
5/5
GoogleThe whole team at Keenan’s were excellent in guiding us through the house buying process . We were kept informed at all times and any questions we had were answered in a timely and professional manner. Jonathan at Clitheroe was our main contact and he was extremely helpful at all times both before, during and after the purchase . Highly recommended.
5/5
GoogleCouldn’t have picked a better estate agent to buy our new house and also sell our existing house. Within the space of 72 hours Jonathon, Paula and the team have worked tirelessly to get our offer on a property accepted and also sold our house with 24 hours of listing it. Exceptional team, Thankyou so much for helping us get our dream home.
5/5
GoogleGreat communication throughout the whole process& very professional service.
5/5
GoogleKeenans Estate Agents were recommended by a friend who had just sold with them. We booked an appointment for a valuation. George arrived on time. He was friendly and knowledgeable about properties and their value. He suggested a price & said he was confident that we would achieve the asking price as there was nothing locally that offered what our property had. We went into their Accrington shop to see if the rest of the staff were as good as George. They were very good so we signed to put our property on the market straight away. A nice young man came to take photos within a few days. We left viewings to their staff. A bloke called Chris showed people round , and then he gave us feedback. Our property sold straightway for the full asking price. We were then transfered to Kieran in the conveyancing team. Keiran rang to introduce himself & he explained that not a lot happens for several weeks, then it was about 6 weeks before we started getting intermittent updates on the sale progress. Around week 9 we received more regular updates . We had left a few messages but didnt not receive call backs. On week 12 there was a miscommunication so we went into the shop to speak to Keiran in person. We were not happy that our calls had not been returned. Keiran apologised & said that he had not received the messages. He went to the trouble of ringing our buyers solicitor and sorting out the issue immediately and managed to secure a promise to exchange contracts that week. We have been very pleased with Keenans estate agents from the first enquiry as to their services to completion on week 14. They are a young , enthusiastic team who certainly know how to sell a property. We would highly recommend Keenans Estate Agent services in Accrinton.
5/5
GoogleKieran was great, really helpful and answered any questions i had promptly.
5/5
GoogleVery friendly staff Always kept me informed about the viewings I am very happy with them especially Miannah Ellie and Sam All the best
5/5
GoogleWe recently purchased a property through Keenans. Huge thanks to Kieran, he was extremely helpful and informative during the progress of the purchase, he managed all of our expectations and I am confident he will have done likewise with the vendor.
5/5
GoogleRating only, no written review.
5/5
GoogleI am really thankful to Joe from Keenan Lettings for making it an easy transaction and helped in the process of renting a property . Very professional and friendly staff. Thank you Joe
5/5
GoogleRented out house out in 4 days, achieving full asking price! Fabulous service from Maz. The photographer was fantastic. Thank you
1/5
GoogleThe worst agency in accrington ever..please don't deal with them..ill mannered girls on phone if you ever call them..very rude and unprofessional.
5/5
GoogleFrom start to finish Lorraine has been contactable. Nothing was ever a problem. If we rang with a question our call was always returned within the day. Everything ran smoothly for first time buyers. Thanks so much Lorraine
1/5
GoogleRating only, no written review.
5/5
GoogleLorraine was absolutely fantastic from start to finish! the service provided was 5 stars! if i could give more i would!
5/5
GoogleKeenan’s were excellent throughout the entire process of my purchase. In particular, Lorraine worked very hard to ensure the sale progressed quickly and in only 2 months, I had my keys. Thank you again !
5/5
GoogleI got my keys on the 26th of July I was dealing with Ellie and Lorraine Kennington they both was brilliant through out the process kept me into the loop with everything I couldn't ask for anything better everytime I spoke to Lorraine she was always helpful and call me back when I needed to ask question and chased up my conveyancing for me I didn't even need to do anything or call I used to get up date from Lorraine my self keenans is the best estate agents iv ever used thank you to keenans team and big thank you to Lorraine Kennington for giving me the best day off my life
5/5
GoogleFantastic service from the whole team, from start to finish. It's not until I've been arranging viewings with other estate agents, that ive realised how amazing the guys at keenans are.
5/5
GoogleI’m a stickler for customer service & being a customer service manager myself I believe this is extremely important. I’m so grateful to all the staff enough who have guided & held my hand regarding my journey to my new home. I seriously cannot thank you enough. FIVE STAR service! Hats off to you all!
5/5
GoogleI just wanted to appreciate the service I have received from my initial viewing onwards, with good support from Miannah and Ellie. Once our offer was accepted, we received excellent and prompt support from the Negotiator - Lorraine Kennington- Russell. She has been very helpful with any query, and assisting to swiftly communicate with the vendor and solicitors. I highly recommend Keenans Estate Agents for anyone wishing to buy or sell in the Lancashire area. Thank you.
5/5
GoogleI just wanted to appreciate the service I have received from my initial viewing onwards, with good support from Miannah and Ellie. Once our offer was accepted, we received excellent and prompt support from the Negotiator - Lorraine Kennington- Russell. She has been very helpful with any query, and assisting to swiftly communicate with the vendor and solicitors. I highly recommend Keenans Estate Agents for anyone wishing to buy or sell in the Lancashire area. Thank you.
5/5
GoogleBrilliant service from the Blackburn team really good help
5/5
GoogleEvery company needs a Sophia!!! Great customer service and very helpful!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Blackburn has the most, with 967 reviews rated 4.2 out of 5, followed by Clitheroe with 601.
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