Trusted Agent profile · Lancashire
★★★★★
1,066 reviews across 2 offices and 3 platforms
Keenans Estate Agents has two offices, in Blackburn and Clitheroe (Lancashire). Together they have 1,066 reviews on three platforms, rated 4.2 out of 5 overall.
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Keenans Estate Agents's two offices, most reviewed first. Each has its own page.
Showing 534 reviews on Google only. Show every review
5/5
GoogleDeborah has been so helpful and understanding during this hectic time, always there to answer my questions no matter how daft they sounded cnt than her enough for all the help
Thank you, Annaliese. Wonderful to hear you had a great experience.
1/5
GoogleRating only, no written review.
Hi, we’re sorry to see this 1-star rating. We always aim to provide a great experience and would love to understand what went wrong. Please feel free to reach out to us so we can make this right.
5/5
GoogleReally great and easy communication from Keenans Estate Agents in Accrington especially Molly who has kept us both updated every week even when there was no information coming in, Really pleased to recommend Keenans in the future.
We're happy you enjoyed your experience with us, Debbie, and thank you for your review.
5/5
GoogleLorraine was really helpful with our sale chasing the solicitors and keeping us informed
Thank you, David. We're thrilled to hear that you felt supported throughout.
5/5
GoogleLorraine has been so helpful at every step of the way with our house purchase. She has replied promptly to my emails, always been available when I've rang the office and communicated well with all parties. Really please we got Lorraine on our account and look forward to enjoying our new home! Thank you.
Wonderful to hear you enjoyed your experience and felt informed throughout. Thank you, Paige.
5/5
GoogleLorraine was fab in every way . She kept us up to speed every step of the way with the sale .big thank s . I would deffo recomend keenans . Again big 5stars Thanks for making eveything easy
Thank you, Mark, we're thrilled with your review and happy you found the whole process easy.
5/5
GoogleMiannah and Sam were both fantastic to work with when we were buying our home. They were supportive, responsive, and genuinely cared about helping us through every step of the process. Their guidance made everything feel much less stressful, and we’re so grateful for their help in securing our house. Highly recommend their service!
Thank you, Anisha. The team will really appreciate your kind words. It's great to hear you felt so supported. All the best in your new home!
5/5
GoogleGreat customer service particularly impressed with Miannah Rouine Negotiator, who handled complex issues in a profession and methodically manor Well done and thanks
Thank you, Lee!
5/5
GoogleA huge thank you to Lorraine for all your help in completing the sale of my property. I really appreciate your efficiency and clear communication throughout the process. You made everything run smoothly, and it was reassuring to have your guidance at each stage. Thank you again for all your hard work.
5/5
GoogleWe had an excellent experience working with Molly at Keenan’s. She was professional, knowledgeable, and supportive throughout the entire process of selling our home. Molly kept us informed every step of the way, answered all our questions promptly, and truly went above and beyond to make the experience smooth and stress-free. We couldn’t have asked for better support and would highly recommend her to anyone looking to sell their home. We will certainly use Keenan’s again thanks to Molly.
1/5
GoogleLied about a offer that they said was submitted to a house we were interested in. Wanted to value our house, take pictures & see a mortgage advisor within 2 days. Very pushy!
5/5
GoogleMet Simon today at my first rental. Was very impressed and happy with the information he provided, definitely knows his stuff. Completely agreed with the valuations he gave on both the rental market and the selling side. Would 100% recommend.
5/5
GoogleI would highly recommend Keenan's estate agents. Also would like to give a special mention to Kerris for all her hard work! Kerris is an absolute asset to the team.
5/5
GoogleRating only, no written review.
5/5
GoogleWould highly recommend Keenan’s property management service, Simon was really helpful & professional in our initial meeting
5/5
GoogleWe have had a good experience with the sale of our property with Keenans in Accrington They are a professional team who have worked fast from the viewing to the completion. Mollie was excellent in updating us throughout the sale in a very pleasant and efficient manner.
5/5
GoogleSold my grandmothers property through the Accrington branch of Keenan’s and the quality of service from start to finish was absolutely outstanding. Special thanks to Molly McNamara for keeping us in the loop throughout the entire process of the sales progression. Would recommend Keenan’s to anyone wanting an agent with that personal touch.
5/5
GoogleVery accommodating when buying my home, and they always kept me up to date with news as it came up.
5/5
GoogleMolly @ Keenans has been a consistent point of contact throughout our purchase. She kept us fully informed at every stage, promptly passed on updates from both solicitors, and made sure we always knew where things stood. Her communication has been reliable, proactive, and genuinely helpful from start to finish.
5/5
GoogleKeenans Estate Agents in Accrington provided exceptional service throughout the entire process.
5/5
GoogleLorraine in the Sales Progression team has been fantastic throughout what has been a lengthy and complex property chain. She kept us informed at every stage, proactively chasing updates and making sure nothing fell through the cracks. When delays arose due to council enquiries further down the chain, Lorraine stayed on top of things and kept all parties aligned toward our completion date. Her communication has been clear, professional, and reassuring during what can be a stressful process. Highly recommend Keenans, and Lorraine in particular, for anyone buying or selling in the area.
5/5
GoogleThanks Molly for making it a smooth process. Only contacting me with updates as and when needed rather than overwhelming me repetitive messages as some businesses do. Easy to communicate with.
5/5
GoogleRating only, no written review.
5/5
GoogleFantastic service from Miannah at Keenan’s! We’ve been absolutely delighted with the support we’ve received from Miannah throughout our first home-buying journey. She has been excellent at keeping us up to date at every stage and has gone above and beyond to help us secure an accepted offer on our first home. Her communication is always prompt, clear, and reassuring, which has made the whole process feel much less daunting. We’re confident she’ll continue to guide us smoothly through the next steps and be a great liaison between the solicitors right up until we get the keys. Highly recommend her and the team at Keenan’s!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Blackburn has the most, with 967 reviews rated 4.2 out of 5, followed by Clitheroe with 601.
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